Ethnic Braiding Shop

+1 404-755-3517

593 Cascade Ave SW, Atlanta, GA 30310 United States of America

Open Today: -

Quick Facts About Ethnic Braiding Shop

Ethnic Braiding Shop has received mostly positive comments from customers, highlighting their strengths in terms of customer service and affordability. However, there are a few negative comments that reveal some weaknesses in certain aspects of their service.

One of the recurring strengths mentioned by customers is the welcoming and friendly atmosphere of the shop. Customers feel at home and comfortable when they are there, which creates a positive experience. This is an important strength as it contributes to customer satisfaction and loyalty. Additionally, the emphasis on the right price is also seen as a strength by customers. Affordable pricing makes the shop accessible to a wide range of customers, which can be a major advantage in a competitive market.

Another strength mentioned by customers is the quality of the braids. Many comments highlight how neat, flat, and well-done the braids are. The fact that the braids didn't hurt and were done without any issues is also praised. This speaks to the skill and professionalism of the stylists and their ability to provide a positive and comfortable experience for customers. The longevity of the braids is also mentioned as a strength, suggesting that they are durable and long-lasting, which adds value for customers.

The efficiency and professionalism of the shop is another strength highlighted by customers. Several comments mention that the shop is not crowded or backed up with people waiting, and that the braids were completed in a reasonable amount of time. This efficient service is appreciated by customers, as it saves them time and ensures that they can get their hair done without any unnecessary delays.

In terms of weaknesses, there are a few negative comments that mention issues with communication and attention to detail. One customer mentions that the stylists didn't listen to their specific requests and did the hair how they wanted to do it. Another customer mentions that their braid style was not done as requested, with the parts in their head being messed up and the braids not being even. These comments suggest a lack of attention to detail and a lack of adherence to customer preferences, which can lead to dissatisfaction.

There are also some comments that highlight hygiene concerns. One customer mentions that the stylists didn't wash their hands after eating before getting back to doing the customer's hair. This raises concerns about cleanliness and hygiene practices in the shop. Another comment mentions that appointments were not properly managed, with the customer being turned away and asked to come back later. This suggests a weakness in terms of appointment management and customer service.

Overall, while Ethnic Braiding Shop has many strengths in terms of customer service, affordability, and quality of braids, there are also some weaknesses in terms of attention to detail, communication, hygiene practices, and appointment management. Addressing these weaknesses can help improve the overall customer experience and satisfaction at the shop.

Best TL Reviews

I love love love this place. When I got here I instantly felt like I was home! They're very welcoming very friendly. So considerate! I loved it so much I brought my friend here to get her hair done I would only recommend this place if you're looking for the right price! And the Right atmosphere! This is my new home

Love the shop and the women here … they are nice and gentle. Always accommodating as well. 10/10 recommend. My Knowles’s braids were fire and cheaper than these overpriced stylists.

I went for a braid down (natural hair) for my wig. Braids are neat, flat and didn't hurt at all! Also affordable! Haddy is very pleasant ????. I'll definitely be back.

Nice and professional. They where not all backed up with people waiting all over the place. Got me some twists with in four hours with one person.

This is the BEST hair braiding place in Atlanta!!! Haddy is so professional and always so professional with how she runs the shop. Evelyn usually braids my hair and does a FANTASTIC job EVERY TIME. My braids are always neat, super cute and they LAST! My hair is not easy to braid because it’s so thick and super short and she still slays my hair ever time!!!!! Everyone there is truly so professional. I would 1000% recommend them for your next hair braiding visit. The prices are super reasonable and the quality you will not find anywhere else. You will not be disappointed!!!!!

I went in yesterday to get Knotless small braids and they did a great job. It took them a little under five hours to complete and I was not disappointed! I do not live in Atlanta so it was very comforting for me to come in and get what I set out too. I will definitely be back in the future! Thank y’all!

These folks doesn’t listen to nothing you say they do your hair however they want to do it. I asked for some small knotless and got medium knotless. The lady who did my hair messed up my parts in my head and the braids isn’t even. I wouldn’t recommend going to them. They’ll stop and all eat they’re food and start back doing your hair without even washing their hands. If you can go somewhere else then these folks you’ll be in there all day even if you come in at 10am

Never coming back they say yes we can do what you want then I get there and they looked at the hair I had for the crochets and say it's to soft she can't do it and someone else comes in then she said she has an appointment so come back and I can do it never turn away a customer I also had an appointment