Quick Facts About VA Nails & Spa
Strengths:
1. Attention to detail: Customers consistently mention the staff's attention to detail, highlighting their ability to provide a thorough and high-quality service.
2. Gentle and skilled technicians: The staff at VA Nails & Spa are praised for their gentle techniques and ability to address specific concerns such as ingrown toenails. This demonstrates their expertise and ability to cater to individual needs.
3. Friendly and professional environment: Multiple customers mention the friendly and professional atmosphere at the salon, making it a welcoming place for customers of all ages.
4. Diverse and talented nail technicians: The salon is commended for having diverse and talented nail technicians. Customers appreciate the variety they offer, allowing them to try new styles and techniques.
5. Long-lasting results: Many customers mention that their nails and toes last a long time after visiting VA Nails & Spa, indicating the quality and durability of their services.
6. Accommodating and customer-centered owner: The owner, Tony, is highly regarded for his willingness to consider customer suggestions and implement changes to better serve the clientele.
7. Competitive prices: Customers appreciate the competitive prices at VA Nails & Spa, making their services accessible to a wider range of customers.
8. Appointment availability: While the salon is typically busy, customers suggest making an appointment to ensure convenience and avoid long wait times.
Weaknesses:
1. Expensive pricing: One customer mentions that they found the services to be expensive, particularly with additional charges for certain nail shapes. This may deter some price-conscious customers.
2. Unprofessionalism: One dissatisfied customer claims that they experienced unprofessional behavior during their visit. While this seems to be an isolated incident, it raises concerns about inconsistent service quality.
3. Waiting times: Although many customers do not express concerns about waiting times, the mention of the salon being busy suggests that there may be instances where the wait can be longer than desired. This can be a drawback for time-sensitive individuals or those with tight schedules.
4. Limited stylist availability: While the comments do not explicitly mention this as a weakness, the salon being consistently busy may indicate that there is a limited number of stylists available at any given time. This could potentially lead to longer wait times or difficulties in securing an appointment, particularly during peak hours.
In conclusion, VA Nails & Spa has several strengths that make it an attractive choice for customers seeking nail and spa services. These include their attention to detail, skilled technicians, friendly and professional environment, diverse nail technicians, long-lasting results, accommodating owner, competitive prices, and appointment availability. However, there are also a few weaknesses such as the perception of high pricing, isolated incidents of unprofessionalism, potential waiting times, and limited stylist availability. By addressing these weaknesses, VA Nails & Spa has the potential to further improve and enhance its customer experience.
Best TL Reviews
Steven and Vincent did an amazing job doing our pedicures. Loved their attention to detail and massages. Will definitely come back!
So I have gotten a pedicure twice now and I am very picky, but both times they did a great job! They were gentle and got my ingrowns out without me even asking!
People were very friendly and professional, my daughter loved it !
If I have to put zero i will. Unprofessional and expensive. I wast my money, they charge extra 7 dollars for any shape except square. I will never come back again. End up with paying 108 for regular pedicure and manicure.
Lucy is the bomb for a pedicure! Got my in grown toe nail out. Hannah is the bomb for my gel fill. Both of these ladies are wonderful!!????
I’ve been coming here for years. This is the first shop that did my nails , I always get great results and treatment. I’m the type of girl who loves to try new things and I can definitely get diversity from my nail tech Hannah. I love coming here and having some time to pamper myself.
Every time I enter, I am welcomed with kind smiles and salutations. Lee and Lucy are two of the best technicians! My nails and toes are always perfect and last a long time. The wait is never too long and the styles and packages are abundant. I recommend this place of business for ladies and men who want quality nails and competitive prices.
Tony the owner always does such a wonderful job and is always smiling. He is always taking clients suggestions into consideration and finding ways to implement them into his shop. The staff are all friendly. Its always a good idea to set up an appointment because they are almost always busy.
Place Pictures
VA Nails & Spa Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | Closed |
How to go there
Location
Places