Signature Nails & Spa

+1 215-752-1116

300 Lincoln Hwy, Langhorne, PA 19047 United States of America

Open Today: -

Quick Facts About Signature Nails & Spa

Signature Nails & Spa, based on the comments provided, has both strengths and weaknesses. It is important to consider these different perspectives in order to gain a comprehensive understanding of the establishment.

Starting with the strengths, one recurring theme in the comments is the mention of skilled and professional nail technicians. Many customers express satisfaction with their nail technicians, particularly Kathy and Diane, who are described as talented and have provided high-quality experiences. According to these comments, these technicians have built a loyal following of customers who have been visiting the salon for years and would not consider going anywhere else. This speaks to the trust and satisfaction these customers have in the services provided at Signature Nails & Spa.

Another strength mentioned in the comments is the friendliness and welcoming nature of the staff. Several customers mention leaving the salon feeling great and loving their nails. This suggests that the overall atmosphere at Signature Nails & Spa is friendly and positive, creating a pleasant experience for customers.

Moving on to the weaknesses highlighted in the comments, there are several complaints related to the unprofessional behavior of some staff members. One customer accuses a staff member named Lanette of being racist and discriminatory in her treatment, mentioning a specific incident where Lanette prioritizes a Caucasian family over the customer, and then proceeds to have someone else do the customer's nails. This incident left the customer feeling disrespected and mistreated. Another customer mentions how a staff member waxed her eyebrows poorly, resulting in a botched job and emotional distress. The fact that the customer was made to pay for the unsatisfactory service without any apology further exacerbated the negative experience.

Additionally, there are complaints regarding the lack of communication and professionalism of the staff. One customer recounts an incident where she arrived at the salon after facing difficulties finding it, only to be told that there was no one available to do her requested service. The customer expresses frustration at the lack of transparency and claims that the staff were lazy and wanted to close early. Another customer highlights a similar issue, stating that despite being informed of a 45-minute to one-hour wait, their appointment ended up taking over two hours. Moreover, the quality of the nails was not satisfactory, as two nails snapped off and the polish chipped just two days later. These comments suggest a lack of professionalism and efficiency on the part of the staff.

It is worth noting that there is one comment describing the Spa Mani-Pedi service as beneficial for individuals with circulation issues in their legs and feet. This positive feedback highlights the potential strength of the spa services provided by Signature Nails & Spa.

In conclusion, Signature Nails & Spa has strengths in terms of skilled and professional technicians, as well as a friendly and welcoming atmosphere. However, there are weaknesses when it comes to incidents of unprofessional behavior, poor communication, and unsatisfactory service quality. It is important for the establishment to address these weaknesses in order to provide a consistent and satisfactory experience for all customers.

Best TL Reviews

I have been going here for years and have always gotten a high quality experience. Kathy has been my nail tech for as long as I can remember and is extremely professional and talented. I wouldn’t go anywhere else.

She says her name is Lanette, she’s very very much Racist never experienced what I’ve experienced today every n life. She tells me to pick a color and sit for 10 mins and it has been 40 mins I watch her take a Caucasian family before and she tells me someone else to do my full set nails. The lady which she takes even tells her I was before all 3 of them and she laughs and says someone else will do my nails instead. I asked why not her and what was the problem. She laughed and spoke her language amounts others so I asked her name and tooken her pic. I wish and pray they will get that nail shop out of there shut them down for good!! Please

No one should b treated unfairly.

VERY ignorant & unprofessional. If i wasn’t a changed person i would’ve handled the situation MUCH differently. I had been calling since before 8 saying how i was having trouble finding the salon. After finally arriving at 8:30 i was told they didn’t have anyone to do my refill. I literally was getting the most simple service. An acrylic overlay. She then went into how everyone went home & they were closed AFTER the man greeted me, asked me what i needed done & allowed me to sign in. YALL WERE LAZY & WANTED TO GO HOME. Y’all should of said that when i called at 8:25 literally 5 minutes prior !!!! When i said “it’s 8:30 you guys close at 9” she then closed & lock the doors.

Always a great experience at Signature. I usually request for Diane (I may not be spelling her name right I’m sorry). She is very nice and does a wonderful job. Everyone there is friendly; I leave feeling great and loving my nails.

I left the salon crying yesterday because the woman who waxed my eyebrows did such a horrible job. I just wanted them cleaned up but she completely removed majority of my brow. Waxed off the arch, made them so ugly and thin, AND still made me pay when i was visibly upset. I will be regrowing my eyebrows for months (if they even grow back). The worst is that she made me pay and didnt even seem apologetic. Just kept saying she only removed a little. It is clear she didnt and I will just keep crying every time I look in the mirror for months. It is trully that bad and unfair. I dont know how a professional doesnt know to not mess with the shape of someones brow. I am utterally devastated and appalled. I was gas lit by her, and now short 9 dollars for completely botched brows.

I waited to cool down to write this review. I used to really love this place. Honestly. I came a few years ago maybe every few months with my family and the experience was always pretty nice. The nails were pretty and the gel stayed on for about a month or so! My last visit on Friday 5/6/22 was my worst and I won’t be returning. I asked for a simple colour and some flowers and sparkles. I had a reference photo because I read online that nail technicians usually LIKE when customers do so. I asked many times for nails similar to my photo. My technician didn’t seem happy to do the job. Maybe I was expecting too much, but when I asked for two more gems on my left and right ring and pinkie fingers, my technician literally said “no, no, your nails are done. No more.” when I’m paying for a service. I paid $50 for half-done nails with a reference photo and multiple attempts at communication to let them know what it was I was requesting. It was just two gems. If I’m $50 paying for a service, I think I should be able to ask for a complete job, don’t you think?

i called and asked how long, the lady said 45 min to a hour which is reasonable. my nails took a little over two hours. two days later two nails snapped offed and polish on both fingers is chipped. i paid 60$ for these nails and i will never recommend this place more go back. worse place iver ever been.

The Spa Mani-Pedi is the ultimate in self care especially if you have circulation issues in your legs and feet!