Quick Facts About Star Nails
Star Nails Place, based on the comments provided, has both strengths and weaknesses that should be considered. In this analysis, we will delve into the various aspects of the salon to assess its performance.
One of the notable strengths of Star Nails Place is its ability to accommodate walk-in customers. Several comments mentioned the convenience of being able to visit the salon without prior appointments. This flexibility can be appealing to customers who may not have the luxury of planning their visits in advance or who are looking for urgent nail services. Additionally, the prices offered at the salon were praised as being reasonable, indicating good value for money.
Another strength that customers highlighted was the friendly and professional environment, with specific mention of the owners, Anna and Sonny. The positive experiences with the staff reflect the professionalism of the salon and help create a welcoming atmosphere for customers. This aspect can greatly contribute to customer satisfaction and repeat business.
Furthermore, the quality of certain services provided was also appreciated by some customers. Positive comments mentioned that the gel French manicure and pedicure services were delivered as desired, resulting in a great experience. Additionally, the pedicures, particularly those involving hot wax, were mentioned to leave customers' feet feeling amazing.
On the other hand, several weaknesses were identified within the comments. One recurring issue was the inconsistency in the quality of services provided. While some customers expressed satisfaction with their experiences, others reported uneven and poorly executed nail services, specifically mentioning acrylic nails in one instance. This inconsistency reflects a lack of attention to detail and skill by some technicians, which can be off-putting for customers seeking consistently high-quality services.
Another significant weakness surfaced regarding the payment methods accepted by the salon. One customer shared their frustration with the fact that Star Nails Place did not accept credit or debit cards, only cash, Venmo, or Apple Pay. This limited payment options, along with the lack of prior notice, could inconvenience customers who preferred or relied on card payments. Providing clear communication about acceptable payment methods at the entrance of the establishment could help to mitigate this issue.
Additionally, the issue of time management and appointment scheduling was raised by multiple reviewers. Complaints included long wait times despite having made an appointment, rushing through services, and sharing appointment time with other customers. These issues indicate a lack of proper organization and management of appointments, leading to unfulfilled expectations and ultimately dissatisfied customers.
Moreover, poor hygiene practices were brought up in one comment, where a customer observed someone else's clipped nails on the station. This lack of cleanliness can be seen as unprofessional and unsanitary, potentially deterring customers who prioritize a clean and hygienic environment.
In summary, Star Nails Place has several strengths, including its ability to accommodate walk-in customers, reasonable prices, and a friendly environment. However, it also faces significant weaknesses, such as inconsistent service quality, limited payment options, issues with time management, and concerns over hygiene practices. Addressing these weaknesses would be crucial for the salon to improve and provide consistent high-quality services to its customers.
Best TL Reviews
Great experience! I called last minute and they took me in within 10 minutes. I asked for a gel French manicure and pedicure and they definitely delivered! Thank you
Took my daughter last minute to get her nails done for her birthday. It was nice that they take walk ins. But they filed my perfectly shaped nails with a super course file. Not only did they end up uneven, they are not smooth at all, which will drive any woman insane. Top coat did not even cover the entire surface of paint, and the edge along the critical is very uneven with paint on my skin in places. Then, to top it off, they dont take cards. Cash, venmo or apple pay. Seriously. Warn your customers at the door. Thank the lord I knew someone who happened to come in while we were there who covered our service. Wont be going back.
Great place to go to. Love the prices. Very respectful, definitely worth going to have your nails and pedicure done. ????
OMG!! My nails looked so un even after going to this place I can’t even there so ugly!!! I got acrylic nails and they look so bad I don’t even think she was trying! And they chipped on the first day. One hand looks pretty and the other looks like a mess! Please don’t go here for arcylics! There service was pretty nice so maybe you could go here for other thing BUT NOT ACRYLICS!AND THEY MADE ME BLEED!
Very accommodating! Friendly environment and Anna and Sonny, the owners, are incredibly sweet. They all do fantastic work.
I haven’t went here in a while but when I did I got plain black nails they were uneven.
I've been here 3 times since the beginning of 2022 to get a pedicure. Everyone is friendly and professional. My feet always feel amazing afterwards, especially if you get the hot wax.
Making an appointment to then wait for an hour, inconvenient. Seeing someone elses clipped nails on the station while having a manicure, disgusting. Leaving my daughter's hands soaking in acetone for more than 1/2 an hour, while taking the next appointment, really. Take appointments that can be better managed. I don't book a time to then be rushed through My time and or share it with another person. Leaving with uneven gritty nails,, on top of the service, guarantees we will not be returning.
Place Pictures
Star Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
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