PJ's Barber Shop

+1 615-360-3931

327 Rural Hill Rd Suite D, Nashville, TN 37217 United States of America

Open Today: Closed

Quick Facts About PJ's Barber Shop

PJ's Barber Shop is a well-established and highly regarded establishment in the community. One of its key strengths is its reputation as the best shop in the zip code and in Middle Tennessee for getting a bald fade. This demonstrates the shop's expertise and skill in providing this particular haircut style. It is clear that the shop has built a loyal customer base over time, indicating the trust and satisfaction customers have with the services provided.

Another strength of PJ's Barber Shop is its focus on providing a pleasant and comfortable experience for customers. The shop is described as big, clean, and with nice decor, creating a welcoming atmosphere. Additionally, the availability of multiple barbers helps to reduce wait times, which is appreciated by customers. The requirement to wear masks during the COVID-19 pandemic shows the shop's commitment to prioritizing customer safety and following health guidelines.

Customers also appreciate the great service provided at PJ's Barber Shop. This positive feedback suggests that the barbers are attentive to customer needs and provide a high standard of service. The fact that a customer plans to return indicates their satisfaction and willingness to support the business.

However, there are some weaknesses highlighted in the comments that PJ's Barber Shop should take into consideration. One criticism is that the prices are deemed high for the time and effort put into the haircut. While it is subjective, some customers may feel that they are not receiving enough value for the price they paid. This feedback suggests that the shop should review its pricing structure to ensure it aligns with customer expectations.

Another weakness mentioned is the dissatisfaction with the haircut result and the skills of specific barbers. Comments about not properly listening to customer preferences, giving incorrect haircuts, and providing unsatisfactory results indicate a lack of attention to detail and a failure to meet customer expectations. These are significant concerns that can greatly impact customer satisfaction and loyalty. The shop should address these issues by providing additional training and ensuring that all barbers are capable of delivering consistent and high-quality haircuts.

Furthermore, there are complaints about the barber's professionalism and engagement with customers. The comments mention distractions, such as talking about random topics, which can lead to mistakes and a lack of focus on the customer's preferences and needs. This feedback suggests that the shop should emphasize the importance of prioritizing customer service, actively listening to customers, and maintaining professionalism throughout the entire haircut experience.

Despite these weaknesses, the shop's positive attributes should not be overshadowed. The great atmosphere, clean environment, and respectful staff contribute to a positive overall experience. The fact that the shop has managed to attract customers from out of town further shows the quality of the services provided. PJ's Barber Shop should continue to build on these strengths, ensuring consistent quality and professionalism to maintain its reputation as the best barber shop in the area.

In conclusion, PJ's Barber Shop has several strengths, including its strong reputation in the community, a welcoming atmosphere, and a focus on customer service. However, there are areas in need of improvement, such as pricing, attention to detail, and customer engagement. By addressing these weaknesses and building upon its strengths, PJ's Barber Shop can continue to thrive and meet the needs of its diverse customer base.

Best TL Reviews

Best shop in this zip code. Been here so long, it's part of the community now. Simply put...you won't find a better shop in Middle Tennessee to get your bald fade at.

Great spot to get a nice haircut at reasonable prices. The shop is big, clean, with nice decor, has several barbers available which helps with wait time. Be sure to bring your mask, and if you don't have one they will provide one.

Wonderful, great service will return.

Great cut, however- overpriced for the time and energy it took (around 20 minutes, simple mens haircut). Feeling taking advantage of.

I saw Taiyo. Not sure of the spelling. The good news is that I was able to call ahead and then walk in the day of. The bad news is that he didn’t listen well which is very irritating to me. A simple wavelength haircut is much less complicated than other types. So, if you can’t get simple down after cutting hair for 30 years what are you doing?

I’ve been getting the same haircut for 10 years. I told him I wanted boxed/rectangular sideburns. He gave me sharp little points. I told him to be careful of the swirl in the back of my head. By the end it looked like i had a giant premature bald spot because it was lighter than the rest of my haircut. He told me it “wasn’t that bad.” I’m the customer! And if I say it’s bad, it’s bad! I’m in my 20s with a bald spot when I came to you with a full head of hair. That’s unacceptable! Lastly, the line is crooked. Decades of cutting hair and you can’t even give someone a straight line up?

My last time going there. A mess. Also, maybe if you stopped talking about random BS and focused on your customer’s preferences and hair, you wouldn’t make rookie mistakes.

Great atmosphere great barbers. Even met a guy at my job there who comes from out of town to get cut up by them. Found me a new barber.

Best barber shop in Nashville. They are very respectful to other always clean and always has great conversation. And having the four best barber's in one shop you will always leave over satisfy

I've lived in Antioch for many years and I now reside in Atlanta. I never visited the shop but kudos to Jelly Roll and his barber who appeared on Hello privilege, it's me, Chelsea 10/1/19 on Netflix. I enjoyed the documentary. It was very informative. ????????❤️