Nail 431

+1 334-863-8191

3355 US-431 #9, Roanoke, AL 36274 United States of America

Open Today: -

Quick Facts About Nail 431

Overall, the comments about Nail 431 place are mixed, with both positive and negative experiences shared. In order to understand the strengths and weaknesses of the nail salon, let's analyze the comments in more detail.

Starting with the negative comments, one customer had a terrible experience due to a miscommunication regarding appointment times. The customer states that they called and made an appointment for three people, but upon arrival, only one employee showed up late. This resulted in the customers having to wait outside in hot weather, leading to wasted time and a negative experience. This highlights a weakness in the salon's organization and communication, as they failed to meet the agreed-upon appointment time and provide the expected service of having three employees available for the customers. Additionally, another customer mentioned that the owners were rude and unprofessional when they requested a redo for crooked nails. This suggests a lack of customer service and attention to detail on the part of the salon.

Moving on to the positive comments, several customers praised the wide variety of nail options and colors available. This reflects a strength of Nail 431 place, as they offer a range of choices to cater to different preferences. Additionally, the short wait times and great atmosphere mentioned by one customer indicate an efficient and pleasant experience at the salon, further highlighting a strength in their operations. Several customers also expressed satisfaction with the skills of specific nail technicians. One customer mentioned that their nails looked exactly as requested, and another praised Amy for her waxing skills. These positive experiences highlight the expertise and skill of certain employees at the salon, suggesting a strength in their ability to deliver the desired outcome for customers.

Furthermore, the positive comments also highlighted reasonable prices and a love for the final result of the nail services. This reflects positively on the salon's value for money and the quality of the work they deliver. Another customer mentioned the introduction of new pedi chairs, indicating that Nail 431 place is investing in improving their facilities, which can be seen as a strength in their commitment to providing a comfortable experience for customers.

In summary, the strengths of Nail 431 place highlighted in the comments include a wide variety of nail options, short wait times, reasonable prices, skilled technicians, and investments in improved facilities. However, weaknesses can be seen in miscommunications regarding appointment times, a lack of customer service and attention to detail, and occasional rudeness from the owners. Overall, potential customers should consider these mixed reviews and weigh the strengths and weaknesses when deciding whether to visit Nail 431 place.

Best TL Reviews

Ok so I call and make an appointment for 3 people to get our nails done two acrylic fills and one normal manicure. They say yes we can do that we can get you all at 9:00 am. So I think great, that will be perfect, no. So me and my two others show up 8:55 am on the dot, because we have other things to do. Figured out appointment is at 9:00 we’ll be early so we don’t lose our spot. Mind you, we expected 3 people to do all 3 of us at the same time, like was agreed upon over the phone. But only one dude shows up, AND HE’S LATE. So we had to wait outside in the hot Alabama weather for only one employee to show up and late. The rest of our day was wasted. Terrible if I could give them negative stars I would. Do not recommend.

Very nice and helpful they also had a wide variety of options for nails and nail colors. My Waite time was short and great atmosphere nails looked gre

Owners are just rude and very unprofessional. My nails are crooked and when I asked them to redo them the got snotty with me. I didn't even get them polished because I'm going to have to go some where else to finish them right!!????????

Really good this time. The lady that did my nails was really good and did exactly what I asked for. Picture is a little blurry.

I love love love love amy, she did an amazing job on my nails this morning ????????

Prices are very reasonable, fast and I absolutely love my nails!

Amy did a great job i showed her a pic of what I wanted and she did just that.. I love my nails.. thanks Amy!!

Love the new pedi chairs. Precious is awesome. She does a great job and does a good at helping you pick a color. Amy is awesome with her waxing skills. She is worth the wait.