Quick Facts About Nail Perfection
Nail Perfection place has received a mix of positive and negative comments, providing insight into both the strengths and weaknesses of the establishment. Let's explore these comments and analyze the strengths and weaknesses of Nail Perfection place.
Strengths:
1. Long-standing customer: The commenter mentions that they have been coming to Nail Perfection place for more than 3 years and that the team has taken good care of them and their family. This suggests that Nail Perfection has a strong base of loyal customers who trust and appreciate their services.
2. Creativity and customization: The customer appreciates that Nail Perfection allows them to be creative with their nails and fulfill their desires as a nail technician. This indicates that Nail Perfection is open to offering personalized and unique nail designs, giving customers the opportunity to express themselves.
3. Friendliness and cleanliness: Multiple comments mention the staff being friendly and the salon being clean. These indicate that Nail Perfection provides a welcoming and hygienic environment for its customers, which can contribute to a positive experience and sense of comfort.
4. Skillful work: Several comments express satisfaction with the quality of the nail services provided. Customers rave about the job done on their nails, mentioning that they love the results and that the staff did an amazing job. This highlights the competence and expertise of the technicians at Nail Perfection.
Weaknesses:
1. Inconsistent service: One comment suggests that the staff seemed unprofessional and barely spoke with the customers during their visit. The commenter also mentions feeling like an inconvenience despite being one of only four customers in the salon. This indicates a lack of consistent customer service and attentiveness, which can negatively affect the overall experience.
2. Unsatisfactory experience: A negative comment indicates that a customer had a poor experience with a gel nail manicure. The customer mentions rough treatment during polish removal, the use of plain warm water instead of soap for soaking, and the nails chipping within a day. This highlights a lack of attention to detail and quality control, potentially leading to dissatisfied customers.
3. Lack of communication for resolution: Another negative comment suggests that the staff at Nail Perfection appeared to realize the customer's dissatisfaction, but nothing was done to rectify the situation or discuss it with the customer. This indicates a lack of proactive problem-solving and customer service, potentially leading to unresolved issues and negative word-of-mouth.
Overall, Nail Perfection place has strengths in its long-standing customer base, creative services, friendliness, cleanliness, and skillful work. However, there are weaknesses in inconsistent customer service, unsatisfactory experiences, and a lack of effective communication for issue resolution. Addressing these weaknesses can help Nail Perfection improve and provide a consistently positive experience for all customers.
Best TL Reviews
I LOVE this team so much ???? I have been coming here for more than 3 years . They’ve always taken good care of my family & I . They allow me to be creative with my nails & that’s exactly what I look for in a nail technician! Great service fr
I asked for fun Pink out! Love coming here with my mom. Staff is always friendly. Salon is clean. I love getting my nails done here. Everyone always ask me where I get them done at and they love them just as much as me! Great service would totally recommended everyone that works here.
Absolutely the worst pedicure I’ve ever received. The staff appeared to realize my sister and I weren’t satisfied with our nails, but nothing was done to discuss rectify the situation. Staff was unprofessional and barely spoke with us during the 45 minutes we were there. We felt like an inconvenience despite being two of only four customers in the salon. Was hoping to find a new nail salon in Olathe since we just moved back here, but immediately had to drive back up to North KC so that my previous salon could fix what Nail Perfection messed up.
They are super nice! Absolutely LOVE my nails❤️???? was in and out quick without an appointment ????????
I went here for gel nail manicure. The individual who did my nails did poorly. She was rough during my polish removal, the water used for my soak was just warm water no soap etc. At the end of it all another individual approached me and asked if I needed anything fixed. This was after everything was already done and I had no time to stay and get the entire set redone. My nails chipped within a day. I would not recommend this place.
They did an amazing job ❤️ love my nails
I’ve been going to Nail Perfection for 4 years now and I’ve never been disappointed by them by the least. I love the customer service and the consistency in every design that I request from them. I definitely won’t be visiting another nail place any time soon!!!
Lil gem nail salon right by my house! I've had fills and polish changes with Luna twice and have left extremely happy each time. I love her skills and the way Luna leaves my nails sharp so I can actually use them for scratching after my appointment and they're not just dull nubs. So necessary!!!
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Nail Perfection Info
Amenities
Health & safety
Accessibility
Crowd
Today
Opening Hours
Monday | 10:00 AM - 07:00 PM |
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Tuesday | Closed |
Wednesday | 10:00 AM - 07:00 PM |
Thursday | 10:00 AM - 07:00 PM |
Friday | 10:00 AM - 07:00 PM |
Saturday | 10:00 AM - 06:00 PM |
Sunday | 02:00 AM - 05:00 PM |
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