Le Le Nails

+1 410-561-0225

1810 York Rd, Timonium, MD 21093 United States of America

Open Today: Closed

Quick Facts About Le Le Nails

Le Le Nails place is a nail salon that has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the salon, it is important to analyze the different aspects highlighted in the comments.

Starting with the strengths, one recurring theme in the comments is the cleanliness of the salon. Multiple customers mentioned that Le Le Nails place is very clean, which is a critical aspect for any nail salon. A clean environment not only ensures the safety and hygiene of the customers but also adds to the overall experience. This is particularly important in the context of nail salons where the use of sharp tools and close contact with the customers' skin require a high level of cleanliness and sanitation.

Another strength mentioned in the comments is the friendliness of the staff. Customers praised the staff for being friendly and attentive. A friendly staff contributes to a positive and welcoming atmosphere, making customers feel comfortable and valued. It also enhances the overall experience and encourages customers to return. In addition, the staff's attentiveness, as mentioned by one customer, shows a level of care and dedication to ensure customer satisfaction.

The quality of the work done at Le Le Nails place is also mentioned as a strength. Customers appreciated the attention to detail and the excellent results of their manicures and pedicures. They mentioned that their nails lasted a long time without chipping or breaking, indicating a high level of skill and expertise from the staff. This is an important aspect for any nail salon as customers expect durable and well-performed manicures and pedicures.

Affordability was also highlighted as a strength in one of the comments. A customer mentioned that Le Le Nails place had the cheapest rates in town. Offering competitive prices can attract customers, especially in a market where there are multiple nail salons to choose from. It can help Le Le Nails place stand out and entice customers to choose their services over the competition.

Moving on to the weaknesses, one customer had a negative experience due to an issue with their appointment. They mentioned that their appointment was not honored and they had to wait for a long time before finally being attended to. Additionally, they observed that walk-in customers were prioritized over them. This indicates a potential issue with scheduling and customer service. Punctuality and honoring appointments are important for customer satisfaction and can be crucial in retaining customers.

Although most comments praise the staff and service, there was one comment from a customer who had a bad experience. They mentioned that their last visit was horrible and that they would not be returning. While the specific details of their negative experience are not mentioned, their comment suggests that there might be inconsistency in the quality of service at Le Le Nails place. Consistency is an important aspect for any business as it builds trust and reliability among customers.

In conclusion, Le Le Nails place has several strengths that contribute to a positive customer experience. The salon is appreciated for its cleanliness, friendly staff, attention to detail, and quality of work. The affordability of their services is also a strength that can attract customers. However, there are also weaknesses that need to be addressed. The issue with honoring appointments and potential inconsistency in service quality should be addressed to ensure consistent customer satisfaction. Overall, Le Le Nails place has the potential to be a top salon with some improvements in certain areas.

Best TL Reviews

Lele has an impeccable sense of detail. I was the last and only person in the shop and she took the time to make sure everything on my manicure was perfect still. She asked me questions throughout to make sure everything looked how I want. And on top of that she is the NICEST person you will ever meet. I usually only get my nails done for special occasions, but Lele was so good at what she does that I might make this a regular thing because of her. THANK YOU LELE!!!

-Hannah

I've been going here for years and I refuse to go anywhere else. Very clean, very friendly staff and excellent work. My nails last forever and they have the cheapest rates in town. You literally cannot do better.

I had a couple of good experiences here but my last visit was horrible. My appointment wasn’t honored since they were running 45 mins late but then they had the audacity to continuously take walk-ins instead of me. After an hour of waiting, I had just gotten my nails wrapped to remove my gel polish but had to leave since they took yet another walk in.

Will not be returning and found another spot up the street that was great

I got dip powder for the first time and it looks fantastic! Le Le did a great job with my nails and Lisa gave me a great pedicure. I will definitely be back.

I am so picky about my nails and my nail salons. If I have a good time, I'll return again. If that changes, it won't make my top salon list. Lisa is an absolute sweetheart and my nails were, I kid you not, perfectly symmetrical, did not chip or break at all 3 weeks in I pulled them off myself and it was very hard. I loved conversing with her, we were both pregnant, myself with twins, and bonded over motherhood. I'd also note that my eyebrows were waxed to perfection. I cannot recommend this place more!!

Lele is absolutely sweet! She was so attentive and fun to talk to! I picked 5 colors that reminded me of my tie-dyed shirt and they turned out so cute!! I love the way my pedicure turned out as well! I will definitely come back again. Everyone was so nice and the place was very clean.

I have been to 3 other salons and Lele Salon is the best.

We had a staff holiday get together at Le’s and we were very impressed. It is a beautiful, clean salon with a very friendly staff. I highly recommend them. Vicki