Quick Facts About Great Nails
Great Nails Place is a nail salon with a mix of positive and negative feedback from customers. In order to evaluate the strengths and weaknesses of the salon, we will analyze the comments provided.
Starting with the positive comments, it is clear that Great Nails Place has several strengths. The first comment praises the salon for its efficiency, friendliness, and reasonable prices. Customers appreciate being able to quickly get in and out of the salon while still receiving good service. The fact that they offer a variety of nail services, such as no chip, matte finish, and freehand designs, is also a positive point. The ability to cater to different preferences and work with customers' ideas is a strength of the salon. Additionally, the positive comments highlight the high skill level of the nail technicians, particularly in the areas of mani's, pedi's, and foot massages. The quality of service and the attention to detail are highly valued by customers.
Now let's examine the negative comments to identify the weaknesses of Great Nails Place. One complaint mentions that the salon did not provide oil on the legs, overlooked fixing a mistake, and demonstrated poor customer service towards a particular racial group. These incidents suggest a lack of consistency in service quality. The failure to address customer concerns is a significant weakness that needs to be addressed. Furthermore, another customer mentioned a lack of cleanliness, with dirty sinks and uncleaned equipment. This is a serious concern, as hygiene is a fundamental aspect of a nail salon. It is imperative for Great Nails Place to maintain a clean and sanitized environment to ensure customer satisfaction and safety.
Moving on to the other negative comments, it seems that the salon may have issues with handling customer payments and gratuities. Multiple customers mentioned that the staff pays close attention to the tip area on credit card receipts before speaking in another language. This behavior can come across as unprofessional and may make customers feel uncomfortable or question the integrity of the salon. It is essential for Great Nails Place to address these concerns and ensure that all customers are treated fairly and with respect.
Lastly, a highly troubling comment accuses the salon of reusing flip flops and toe dividers without proper sanitation. This is a significant violation of health and safety standards. Given that the prices at Great Nails Place are highlighted as being cheaper than other salons, it is concerning that this may be due to neglecting proper sanitation practices. If this accusation is true, it not only poses a risk to customers' health but also raises ethical concerns. It is crucial for the salon to take immediate action to rectify this weakness by implementing and following strict sanitization protocols.
In conclusion, Great Nails Place has several strengths, such as efficiency, friendliness, skillful technicians, and the ability to cater to different nail designs. However, there are also some significant weaknesses that need to be addressed, including inconsistent customer service, cleanliness issues, payment-related concerns, and possible sanitation violations. The salon should focus on addressing these weaknesses to improve customer satisfaction, maintain a clean and hygienic environment, and ensure ethical practices. By doing so, Great Nails Place can become a reputable and reliable destination for nail care services.
Best TL Reviews
I'm new to the area, needed a new place to get my nails done, and I went with this place! Absolutely in love!! I was in and out, didn't wait for very long, and they were actually super friendly! AND reasonably priced!! $80 for a no chip, matte finish, full set, and no chip pedi! Definitely will be back!
They are AMAZING at doing mani's and pedi's, and the leg/foot messages are to do for!! The nail techs are on top of their game, I now have my natural nails!! I love the designs that they do freehand!! They work with your ideas and make it happen!! Love this place!! I am now addicted to getting my nails done!!
Did not put oil on my legs like the other two lady’s next to me. Did not take her time. Wanted me to get gel so bad and I told her I don’t like gel on my feet. Then the lady going my nails make them all fat and didn’t want to fix them. If you are black don’t go here they do not show us good service. Then they don’t clean there sinks out.
Uhhhh my nails look okay. But tbh the person next to me got a pedicure and checked out, and they didn’t clean it out. Then they called the next customer and that was kind of crusty. ????
Best place for a pedicure! Not too expensive. Always a great massage and the workers are very nice.
They were very nice and made a design better than what I'd asked for. The woman who did my nails was actually communicative about options I had. However, I'm not sure yet if they can do more intricate designs.
When I went in for a fill-in and toe polish change they were really focused on the tip. I guess they thought everyone that serviced me should get a tip. No, if I didn't like their work they aren't getting a tip. I also noticed when someone would pay with a card they would look at the tip area then start speaking their language. I hate that!! They didn't use to be like that. I have been going to them on and off for a year. If you're that hard up for a tip then you need to close your doors for good. I won't be patronizing them anymore.
Worst place EVER!! Do not go here! They re-use the flip flops and toe dividers. None of equipment used for hands/feet are sanitized that’s why their prices are cheaper than other places. Workers are RUDE!! They tell you they don’t do any designs. No wonder customers have had to call police on them while getting service. Will contact health department for inspection on them!!!
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Great Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
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