Ultra-Tan

+1 931-728-2801

303 Hillsboro Blvd, Manchester, TN 37355 United States of America

Open Today: Closed

Quick Facts About Ultra-Tan

Ultra-Tan Place has received both positive and negative feedback from its customers. In order to thoroughly assess the strengths and weaknesses of the establishment, we will analyze the comments provided.

Starting with the strengths, several customers mentioned that the staff at Ultra-Tan Place is friendly, kind, and helpful. They specifically appreciated the warm welcome they received, especially as new customers. This signifies that the employees possess good customer service skills and create a welcoming environment for their patrons. The positive interactions with the staff are likely to enhance the overall customer experience and potentially increase customer loyalty.

The cleanliness of the establishment was also praised by multiple reviewers. Customers valued the fact that Ultra-Tan Place maintains a spick and span environment, which is crucial in the tanning industry. A clean and hygienic atmosphere reinforces the perception of professionalism and demonstrates that the business takes the necessary measures to ensure a safe and pleasant experience for its customers.

Additionally, many positive comments mentioned the availability of different types of tanning beds at Ultra-Tan Place. This variety allows customers to choose a bed that suits their preferences, indicating that the establishment caters to a diverse range of tanning needs. The ability to provide multiple options is likely to attract a wider customer base and increases the chances of meeting individual needs and preferences.

Another aspect highly praised by customers is the pricing. Many comments emphasized that the prices at Ultra-Tan Place are excellent, suggesting that the establishment offers competitive rates in comparison to other tanning places. Affordable prices are a significant strength as they attract customers who may be price-sensitive or looking for a budget-friendly option. The combination of reasonable pricing and other positive features mentioned creates a value proposition that is likely to be attractive to potential customers.

However, there are also weaknesses highlighted in the comments. One reviewer mentioned feeling cramped and uncomfortable in a bed, expressing dissatisfaction with the size and functionality of the tanning equipment. This raises a concern about the quality and maintenance of the beds. If multiple customers encounter similar issues with the beds, it may impact their overall experience and potentially lead to negative reviews and reduced customer satisfaction.

Another weakness highlighted in one of the comments is the rude behavior of the employees. According to the reviewer, one staff member was dismissive and impolite. This is problematic as it directly affects the customer experience and may discourage potential customers from visiting or returning to Ultra-Tan Place. Rude behavior from staff members can create a negative perception of the establishment and damage its reputation.

Additionally, another reviewer mentioned feeling rushed and irritated during the decision-making process. This suggests a potential weakness in customer service, as customers should feel comfortable and supported when making choices about packages or services. A rushed atmosphere can lead to poor decision-making and potential dissatisfaction with the overall experience.

Furthermore, it is worth noting that one customer mentioned having difficulty obtaining a refund when they were unable to use the bed due to its size. This indicates a potential weakness in the establishment's refund policy or flexibility in accommodating customer needs. A strict or unsympathetic refund policy can lead to customer frustration and may deter potential customers from trying out the services.

In summary, the strengths of Ultra-Tan Place include friendly and helpful staff, a clean environment, a variety of tanning beds, and competitive pricing. These positive aspects contribute to a positive customer experience and potential customer loyalty. However, weaknesses in the size and functionality of the beds, rude employees, rushed customer service, and the refund policy could diminish customer satisfaction and may discourage potential customers from visiting the establishment. It is important for Ultra-Tan Place to address these weaknesses to improve the overall customer experience and maintain a positive reputation.

Best TL Reviews

*** let me add they do close at 4 on Saturdays she was locking up when I got done with this review!!***This is my 2nd review, but I appreciate the women here they are extremely kind and I appreciate them treating me as if I had been a regular customer when I was new to this town not knowing anyone.. Plus the prices are excellent as well as the beds. U can’t beat them!! Thanks ladies!! ????

I would not recommend. I tried here because I heard the prices were cheaper. True but you definitely get what you pay for. I went one time in a 20 min bed that I felt crammed in and the top went down so far it literally touched my stomach. I asked for a refund because I had paid for unlimited monthly because I couldn’t even use the bed and the lady was rude and said no. Which I just asked her if the beds were a good size and she said yes they fit up to 350 lbs which I’m not near!

Great place. Very clean & staff is very friendly. Several different kinds of beds for every preference & they keep the bulbs changed. Also, great rates! I highly recommend this place!

Love this place! Been coming here for about two years. Great deals, hot beds, and nice staff.

Rude employees! I do not recommend this place to anyone. Yes they have good beds and prices...but the services are awful. I had this one lady act like I was inconvenience. No thank you or no hello. They seem to get irritated if you take a minute to decide which package you want fo choose as well. They like to rush you. So do not waste your time or money!

Love this place. Friendly staff and nice hot beds

I love them! Everyone is always so friendly and no matter what time you go it is always spic and span. I wouldn't go anywhere else ????

Lady's are very nice, and helpful, 1st of all. Very clean enviroment. You want it they got it.????pleased with prices and products.