Quick Facts About Queeny Nails & Spa
Queeny Nails & Spa appears to have a mix of strengths and weaknesses based on the comments provided. Here is an analysis of the strengths and weaknesses of the salon:
Strengths:
1. Great service and friendly staff: The second comment mentions that the salon provides great service and has friendly staff. This indicates that the salon prioritizes customer satisfaction and creates a positive and welcoming atmosphere for its clients.
2. Efficient and fast: The second comment also mentions that the salon is fast, which can be a strength for busy individuals who are looking for quick services. This suggests that Queeny Nails & Spa values efficiency and respects their clients' time.
3. Talented nail technicians: According to the sixth comment, Tina is praised for doing a good job on nails and fixing any mistakes immediately. This indicates that the salon employs skilled technicians who prioritize the quality of their work.
4. Skilled eyebrow artist: The sixth comment also mentions that Jenny does amazing pedicures and there is no need for touch-ups. This highlights the skill and talent of the eyebrow artist, suggesting that the salon excels in this particular service.
Weaknesses:
1. Rushed service: The first comment suggests that the salon rushes through services, spending only 10 to 15 minutes on a pedicure. This is seen as a weakness as it implies a lack of attention to detail and customer satisfaction.
2. Limited design options: The third comment claims that the salon needs to update its designs and materials, indicating that there might be a lack of variety or creativity in the nail design offerings. This can be disappointing for clients who want unique and modern designs.
3. Poor quality of work: The third comment also states that the salon provides horrible work and service, leaving nails sloppy and not cleaning up properly. This suggests that there may be consistency issues in the quality of services provided, leading to customer dissatisfaction.
4. Hygiene concerns: The fourth comment raises hygiene concerns, stating that the salon does not disinfect or change the implements used on customers. This is a significant weakness as it poses a health risk to clients and may lead to the spread of infections.
5. Inconsistent experiences with technicians: The last comment highlights an inconsistency in service quality depending on the technician. While the overall customer service is described as good, the experience with a specific technician, Nicki, was negative. This inconsistency can create a lack of confidence in the salon and its ability to consistently provide a good service.
6. Pricing issues: The fifth and seventh comments both mention issues with pricing. The fifth comment states that the salon is overpriced for the quality of work provided, while the seventh comment suggests that there may be inconsistencies in the pricing quoted to customers. These pricing issues can create a perception of unfairness and can lead to customer dissatisfaction.
In conclusion, Queeny Nails & Spa has strengths in terms of friendly staff, efficiency, talented technicians, and skilled eyebrow artists. However, there are weaknesses in terms of rushed service, limited design options, poor quality work, hygiene concerns, inconsistencies in service quality, and pricing issues. The salon would benefit from addressing these weaknesses to improve customer satisfaction and enhance its reputation.
Best TL Reviews
They rush through my daughters and my pedi just to get another client on their chair. I kind you not they lasted 10 to 15 minutes on our pedi ????
I was brought here by a friend and I instantly fell in love. Great service and they were friendly and fast. This place will take me about 20-25minutes to get to from my house. When I say I would gladly drive that it’s not an exaggeration. Nail salons are a dime a dozen around my neighborhood. Having gone to several of them, none compare to the quality of services I received at Queeny’s. I got a gel overlay so these are my real nails.
Horrible work/ service, and that attitude????????. They definitely need to update new designs/ material. They could not do the simplest design that I asked. They left my daughter's nails all sloppy and they didn't clean it up. Seriously over priced for the quality of their work. They're lucky I had to give them 1 star.
Nasty! I only had my nails refilled .
Whole time I was there I witnessed the nail technicians use the same nail filer and the filing machines on every customer that was coming in not one that they disinfect or change or clean any of the implements used.
I love the way Tina does nails. Always does a good job. Oh and if she messes up she dosent wait for you to tell her she fixes it right away. Jenny always does my eyebrows. I never have to tell her to touch up anything. She also does amazing pedicures.
Awesome,love them thanks
So over priced they have the price listed on the wall and I asked the price before getting my nail service and on the end they over charged of what they already quoted the price will be almost 100 for a wax of eyebrow and acrylic set is ridiculous for the quality and for a fill they charged me 35 and thats what a full set is suppose to cost I will never return there.
I've been there a couple times no problem at all what's so ever , different women do my nails eveytime.
I tried a girl everyone brags about "Nicki" , first off she was rude to me.
Second I've never seen anybody dip the fake nail in acetone & then glue it to my fingernail. It kept falling off . And then it was half on ,half off and she kept getting mad at that and I asked her to fix it please and started rolling her eyes.
I didn't notice till I was home but she didn't do a good job with my nails. The customer service over all was good , but niki is getting a bad review from me .
Place Pictures
Queeny Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 10:30 AM - 06:00 PM |
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Location
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