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Expresiones Salon Inc

+1 630-213-2786
900 Irving Park Rd, Streamwood, IL 60107 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Expresiones Salon Inc

Strengths:
1. Friendly and polite staff: Multiple comments mention that the staff at Expresiones Salon Inc are friendly and kind. This is a strength as it creates a positive and welcoming atmosphere for customers.
2. Skilled stylists: Despite some negative comments regarding haircuts, there are positive remarks about certain stylists who are described as excellent and talented. This indicates that there are skilled professionals working at the salon.
3. Affordable prices: While there are complaints about high prices, one comment states that the prices are good for the service received. This suggests that the salon offers affordable options for customers.
4. Good customer service: The reviewer who had a positive experience with their husband's haircut mentions that the barber cut and styled the hair exactly as requested. This shows good customer service and attention to detail.
5. Availability and flexibility: One customer mentions that when their usual stylist is not available, there is always someone else happy to assist. This indicates that the salon has a good number of stylists and is accommodating to customer needs.
Weaknesses:
1. High prices: One common complaint is that the prices at Expresiones Salon Inc are too high. This can make it less accessible for some customers, especially during the pandemic when finances may be tight.
2. Inconsistent quality of haircuts: There are multiple negative comments regarding the quality of haircuts received at the salon. Customers express dissatisfaction with the cutting skills and have had issues with wrong colors and damage to their hair. This inconsistency in quality is a weakness and may discourage customers from returning.
3. Poor communication and scheduling issues: One customer mentions an issue with scheduling, where they were told to come at a certain time but were turned away due to the length of the requested service. This indicates a lack of communication and organization within the salon.
4. Noise and chaos: One reviewer mentions that there are often noisy toddlers running around the salon. This can create a chaotic environment and may disrupt the experience for some customers who prefer a more peaceful salon setting.
5. Rude and disrespectful staff: Another comment highlights the negative phone etiquette and disrespectfulness of the salon manager. This is a significant weakness as it reflects poorly on the professionalism of the salon and can deter potential customers.
Overall, Expresiones Salon Inc has strengths such as friendly staff, skilled stylists, and affordable prices. However, they also have weaknesses including high prices, inconsistency in the quality of haircuts, poor communication, noise and chaos, and rude staff. These weaknesses may need to be addressed in order to improve the overall customer experience and reputation of the salon.


Best TL Reviews

The prices are way too high. They are taking advantage of people because the pandemic. This place sucks they don't even cut the hair good. They need to learn how to cut
Buen trabajo y muy amables y buen precio
Bien, la chica Anais excelente peluquera
They told me to come At 2 so I did because they said the were busy on the morning I go to the place at the time told to get my hair dyed I come from far and I get in they have no customers at all and they lady tells me she can’t do my hair because it takes too long even tough they had zero customers and they posed at 7 and proceed to say you can get a card and come another day and of course I said no plus she later processed to insult my hair which they have dyed only saying it’s to damaged and all the 3 times I’ve gone they have screwed up my hair by putting in the wrong color and damaging it by covering one color of the hair to another color on top of it so just great
We had a great experience here for my husband's hair cut. Barber cut and styled his hair exactly to our specifications. Prices weren't bad for the great service we got. Will definitely try them again.
I have been coming to this salon for over 5 years. My stylist is Liz.. she does the best blow dry ever. When she is not available someone else is always happy to assist and they are all very friendly. The place is clean and well tended to. The only thing I find a bit off putting is the amount of toddlers making so much noise and running around. But if you can get pass that the experience is great and the prices are very affordable.
I called this place inquiring about a job because outside the salon they have a help wanted sign... whom ever the salon manager is over there needs to practice phone etiquette, because she was very rude,disrespectful and a bad liar...they need to take that sign down and take salon management etiquette class,,,, so that they can learn how to handle business
This place is hit and miss. $10 haircuts. Unas estilistas saben cortar bien pero otras no. Sales toda trascilada si no tienes quidado. $12 corte de pelo para ninos!? Locura. No recomiendo.

Expresiones Salon Inc Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 08:00 AM - 06:00 PM
Sunday Closed

How to go there

Location