Quick Facts About MC Nails and Alteration
MC Nails:
Strengths:
1. Quick and efficient service: The salon is praised for its speed and ability to get customers in and out quickly, especially during the COVID-19 pandemic where minimizing wait times is appreciated.
2. Attention to detail: Several comments mention that MC Nails does a good job at removing cuticles and dead skin around the nail, which is a service that not all salons provide anymore.
3. Skillful male technician: Customers express satisfaction with the work done by the male technician at MC Nails. They commend his excellent job and are willing to return to the salon based solely on his work.
Weaknesses:
1. Inconsistent quality: There are several complaints about inconsistency in the quality of the services provided. Some customers had a positive experience initially but were disappointed on subsequent visits, indicating a lack of consistency in the work done by different technicians or on different occasions.
2. Lack of professionalism: The mention of a "mean-looking" older lady with attitude issues raises concerns about the behavior and professionalism of the salon staff. This may negatively impact the overall customer experience and deter potential clients.
3. Nail damage: One customer reports severe damage and sensitivity to their nails after a visit to MC Nails. The filing process caused the customer's nails to become fragile, split, and even develop a nail infection. This raises concerns about the competency and skill level of the technicians at the salon.
Alteration Place:
Strengths:
1. Quick service: Similar to MC Nails, customers appreciate the quick service at Alteration Place, particularly during the COVID-19 pandemic where minimizing wait times is crucial.
2. Skillful male technician: Customers are satisfied with the work done by the male technician at Alteration Place. They mention that he does a great job, indicating a level of skill and expertise.
3. Convenience of no wait time: Customers appreciate the fact that they don't have to wait for their appointments, enhancing the overall customer experience and adding convenience to their visits.
Weaknesses:
1. Rushed service: Several comments mention rushed service and a lack of attention to detail. Customers report lumps, bumps, and accidental file nicks during their visits. This indicates a potential lack of care and attention to detail by the technicians.
2. Inconsistency in quality: Similar to MC Nails, some customers note inconsistency in the quality of services provided at Alteration Place. While they had a positive experience initially, subsequent visits did not meet their expectations, indicating a lack of consistency.
3. Lack of expertise with SNS: Customers express dissatisfaction with the salon's ability to perform SNS (Signature Nail System) applications correctly. They report issues such as using gel polish over SNS and applying incorrect top coats, resulting in uneven and bumpy nails. This suggests a lack of knowledge and training on the part of the salon staff regarding SNS techniques.
In conclusion, both MC Nails and Alteration Place have their strengths and weaknesses. MC Nails is praised for its speed and attention to detail in some aspects of the service, but it faces criticism for inconsistency and potential nail damage. Alteration Place has quick service and skilled technicians in some cases, but it also suffers from inconsistency, rushed service, and a lack of expertise with certain techniques.
Best TL Reviews
They ruined my nails. I’m afraid my actual nails are going to fall off because they are so fragile that multiple of them are splitting. I asked them to remove SNS done by another salon. I jumped multiple times and told her it hurt because she filed too far and she just kept filing. The polish job after was bad too. My elementary aged niece could have (and has) done a better job. She missed whole portions of my nail. My nails now hurt and I’m praying they heal and grow quickly. I am blessed with naturally thick and strong nails and now they are so thin and sensitive. I will NOT be back. Don’t let them come near you with a file! I hate to leave a bad review but I don’t want this to happen to anyone else!
UPDATE: I’m now being treated for a nail infection. I’ve had my nails done at other salons many times, and this has never happened before.
Very sweet and quick. Very good at what they do and actually get rid of the cuticles and dead skin around the nail. Most places don't do that anymore
The were okay. That only had 2 people working which to me..Scared me because, that showed me y'all don't keep people or you really don't get businesses like but why? Right! I noticed the older lady was very mean looking like she had attitude issues, but the man I'm assuming her husband did my nails. He did an excellent job. So if I ever go back, he'll be the only one doing my nails.
Since Covid I've never had a wait time which is really nice so I can be in & out pretty quickly. The gentleman usually does my nails and he has always done a good job. The lady is always in a hurry and not as good so I now avoid her so that I leave feeling happy with the way my nails look. Generally/typically happy with pedicures from most employees here. Overall, I think they do great & I love the convenience of not having to wait.
The guy does a great job the women is rushing and rough and I absolutely hate they don't do appointments no more because I can't stand for her to do my nails.
Yen, Did my Medicare and pedicure. Nails looks great, but my feet looks bad. Paint job looks good but the bottom look bad. My feet didn't have no moisture it look really dry. I guess when it get time to closing time they get in a hurry. I hope she enjoys that 56.00 never a damn again. They usually do better than that.
This place does NOT know how to do SNS. They tried to put gel polish over my sns and then put regular top coat over my SNS and made me sit there for an hour trying to get them to dry. The man touched my nails multiple times to “check” to see if they were dry and when they weren’t he would just paint over the ripples he’d made by touching it. Left with uneven, bumpy, all different length nails. SNS has a special top coat that has a 1 minute dry time. These people are lazy and uneducated.
The first trip was amazing. My nails were beautiful! I thought I had finally found my salon. The second time however, my nails were awful. It was a complete rush job. I had lumps and bumps and she kept getting my fingers with the metal file. I was not impressed at all.
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