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California Nails Design

+1 619-631-7366
450 Fletcher Pkwy Ste106, El Cajon, CA 92020 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About California Nails Design

California Nails Design place has received both positive and negative comments, providing a balanced view of their strengths and weaknesses.
One of the main strengths of California Nails Design place is their excellent customer service. Customers have praised the staff for being friendly, kind, and professional. The employees, such as Li, Mimi, Cindy, Mary, and David, are specifically mentioned as being attentive, skilled, and providing amazing service. They go above and beyond to ensure that customers are satisfied and comfortable during their visit. The fact that customers mention specific employees by name indicates the personal connections that are built at the salon.
Another strength of California Nails Design place is the quality of their work. Numerous customers have commended the salon for doing an exceptional job on their nails. Whether it is acrylic sets or manicures and pedicures, customers are pleased with the results. Many customers have received compliments on their nails and express their intention to return to California Nails Design place. This indicates that the salon is capable of delivering the desired results to their customers.
Reasonable prices are also mentioned as a strength of California Nails Design place. Customers appreciate that the salon offers services at a fair price. They mention that the prices are affordable and that they have received value for their money. The salon's pricing is considered to be competitive, which attracts customers who are seeking quality services at a reasonable cost.
Another strength mentioned is the convenience of appointments. Customers express that securing an appointment at California Nails Design place can be difficult due to high demand. However, those who manage to secure an appointment describe themselves as lucky and express satisfaction with the salon's services. This suggests that the salon's popularity is due to its ability to meet customer expectations.
On the other hand, one weakness that emerges from the comments is the inconsistent customer experience. While some customers have had positive experiences, there are others who have had negative encounters with specific employees, such as Mary. Complaints about rudeness and dismissive behavior from staff members raise concerns about the overall professionalism and customer service of the salon. This inconsistency in customer experience might deter some potential customers from visiting California Nails Design place.
Another weakness mentioned is the length of time it takes for services to be completed. Customers have mentioned that their appointments have taken longer than expected, with one customer mentioning spending almost three hours at the salon. This can be an inconvenience for customers who have busy schedules and limited time. Additionally, spending a significant amount of time at the salon can contribute to a negative customer experience and affect their overall satisfaction.
Furthermore, some customers have expressed dissatisfaction with the quality of the final result. Despite praising the skills of certain employees, such as Lin and David, there are comments indicating that the nails might have flaws or not meet the customers' expectations. This raises concerns about consistency in the quality of work and attention to detail at California Nails Design place.
Lastly, inconsistencies in pricing have been mentioned as a weakness. Customers have noticed discrepancies between the prices listed on the salon's website and the actual amount they were charged. This can cause confusion and frustration, especially when customers feel that they are overcharged for their services.
In conclusion, California Nails Design place has various strengths and weaknesses based on the comments provided. Their strengths include excellent customer service, skilled staff members, high-quality work, reasonable prices, and the ability to secure appointments. However, weaknesses arise from inconsistencies in customer experience, long service durations, potential flaws in the final result, and discrepancies in pricing. Understanding these strengths and weaknesses can help potential customers make informed decisions about visiting California Nails Design place.


Best TL Reviews

First time here and they really took care of me. I got my acrylic set done by Li and pedicure by mimi ❣️ both sweet women and I highly recommend this place. My acrylics look amazing and keep getting compliments on em ???? Will definitely be returning.
Amazing service, above & beyond reasonable prices, great work & kind happy people. Thank you SO MUCH! My best friend fell asleep during her pedicure & we stumbled upon it on Google.
Mary was very rude lady. I asked her to make the edges of my nail round and she said you don’t say anything, I know what I’m doing. If you don’t want, go to another person. I never go back to this place.
When I initially arrived, they greeted me and got my pedicure started right away and it took 1 hour. The lady did not introduce herself or even say hi. She cut my toe a little bit but accidents happen. Once finished, they moved me to a station for my nails. Lin started working on my hands and she was really sweet and kind. She also did a phenomenal job with the shape and length of my nails. Right before applying the polish and design, they asked me to go to David’s station so he can finish. David didn’t make any small talk or anything but got to work right away. My nails took 1 hour and 45 minutes in total. Once he finished, it was so late so I paid and left. (Arrived at 5:55pm and left at 8:45pm) Looking at my nails from a far, they look great but once you get up close, you can see all the flaws. On their pricing list, they have pedicure style #3 listed as $32 but I paid $44. Online their full set prices show as $38 but I paid $50. I wouldn’t mind paying $50 for my nails, had they come out nice. I was also given 3 different people so I felt like I needed to tip all 3. In total, I paid $115 and my nails look like I’ve had them on for a week or two when the pictures are taken less than 20 minutes after leaving the salon.
I’m not sure if I would be a returning customer but if I ever come back, I wouldn’t want anyone but Lin, she truly was really nice. At one point, she even had to fix a mess David made with one nail. Thank you Lin for your kindness and help.
If you can get an appointment the fits your schedule here consider yourself lucky you’ll leave happy.
They are awesome! Cindy is great! So is Liyn, Mary, all the ladies and guys are so friendly and professional. Only place I will go to.
I love to get my nails done here. I am always very happy with the service.
I love this place! I always go David, he does my nails so good and is always willing to do my crazy ideas

Place Pictures

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California Nails Design Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended
Payments
  • Debit cards
  • Credit cards

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

Location