S&H Beauty Supply inc

+1 919-776-0119

1817 S Horner Blvd, Sanford, NC 27330 United States of America

Open Today: -

Quick Facts About S&H Beauty Supply inc

S&H Beauty Supply Inc has both strengths and weaknesses based on the comments provided. It is important to note that these comments may not represent the overall consensus, but they do offer some insights into the strengths and weaknesses of the business.

Strengths:

1. Organized and clean: One commenter mentioned that the store was organized and clean, making it easy to find products. This indicates that S&H Beauty Supply Inc pays attention to the presentation of their store, which can enhance the overall customer experience.

2. Great deals: Multiple comments mention that the store offers great deals on various items, including wigs and accessories. This suggests that customers can find quality products at affordable prices, which can be a significant strength for attracting customers.

3. Friendly and professional staff: Some customers praised the owners' friendliness and professionalism. This indicates that the staff at S&H Beauty Supply Inc create a welcoming and helpful environment for customers, which can contribute to positive experiences.

4. Owner's approachability: One commenter appreciated that the owner allows customers to feel the hair and doesn't hover around them in the store. This suggests that the owner respects customers' personal space and encourages a more relaxed shopping experience.

Weaknesses:

1. Unfriendly and discriminatory behavior: A customer mentioned that the staff was not friendly and felt discriminated against. This raises significant concerns regarding customer service and potential discrimination, which can heavily impact the business's reputation and customer satisfaction.

2. Inconsistent policies: A customer was told that children were not allowed inside the store, despite the absence of any posted indications of such a rule. Inconsistent policies can lead to confusion and frustration among customers, undermining their trust in the business.

3. Accusations of theft: A customer was accused of stealing lashes, leading to an uncomfortable and embarrassing situation. Such accusations can severely damage the relationship between the store and the customer, as well as create an unwelcoming atmosphere for others.

4. Potential payment fraud: A customer reported an unauthorized transaction after using their card at S&H Beauty Supply Inc. While it's unclear whether the business is directly responsible for the incident, it raises concerns about the security of payment methods and potential vulnerabilities in the store's systems.

In conclusion, S&H Beauty Supply Inc has some notable strengths, such as organization, cleanliness, good deals, and friendly staff. However, it also faces some significant weaknesses, including unfriendliness, potential discrimination, inconsistent policies, accusations of theft, and potential payment fraud. Addressing these weaknesses is crucial for the business to ensure customer satisfaction and maintain a positive reputation in the long run.

Best TL Reviews

They are not very friendly. Plus you’re not allowed to try on the wigs even if you offered to buy a wig cap! How are you supposed to know if it’s going to be the correct week for you if you can’t try it on to see?

This wig store was very organized,clean,with some great deals on alot of items.I was very impressed with the way it was set up and how nice the owners were They greeted us when we came in and we're very professional.The wigs were all placed in a neat order and were easy to find.I have been to all the wig stores in Greensboro NC and I was more impressed with S&H than any of the ones I visited in the past 5 years in Greensboro.I will definitely be going here in Sanford NC from now on if I'm buying any beauty supply or wigs.Greensboro is closer to me but I will drive the 55 minutes to S&H just because they are nicer,cleaner,and organized with all their products

Love this hair store way more than Kay’s!! Go here instead you won’t regret it <3

I have bought multiple wigs and accessories from this store, and am very happy with all of my purchases. They are quality wigs at a great price, he always has great deals. The owner is so nice. He is very helpful, lets you feel the hair, and doesn't follow you around the store like a hawk like a lot of stores do. I will absolutely keep purchasing from this store.

I would not recommend this business. Me and my daughter had been here a couple times before and just this one day early in the morning me and daughter were coming inside and the owner tells me no children are allowed inside. I knew this wasn't true cause he didn't have it posted on door and we both been there before. He wanted me to choose to send her back to the car ( 7 years old) by herself or leave. We did nothing for him to say this all we did was walk inside. I chose to leave. My daughter was hurt that he had said that for no reason and to just out right lie when that wasn't a rule. We are African American. We felt discriminated.! I would rate 0 stars.

I will NEVER go to this place of business again!!! My daughter shops here very frequently and the owner plays with my granddaughter every time therefore he knows them. My daughter picked up 2 pair of $1 lashes while I was shopping for slippers. She changed her mind and put them back. After spending over $100 in this man's store he accuses my daughter of stealing the $2 worth of lashes. She asked him are you serious I would not do that. She explained how she put them back over and over. He made such a big deal that I asked did he want her to dump her purse. He was extremely rude and told me to be nice! I am a govt employee and will not lose my security clearance for $2. I had my grandbaby walk each item up to him at the counter as I selected one as I was shopping because I know how they can be. I have NEVER been accused if stealing in my life! I was straight embarrassed. I WILL NOT be back. To top it off my daughter works at the biggest beauty supply store in Fayetteville so to be accused like that was extremely upsetting!!

Went here yesterday just to have $996 try to be drafted from my account On cash app I only used this card at his location I spent $80 how in the world all of a sudden my card gets a transaction for $996 for a unknown company

Very helpful and very nice. And very friendly ????