Quick Facts About Top Nails
Top Nails Place, according to the comments provided, has a mix of strengths and weaknesses. I will analyze each comment and identify the key strengths and weaknesses of the salon.
One commenter had a positive experience with Top Nails Place. They mentioned that the lady with the glasses paid attention to detail and did a good job with their French tip nails. The commenter also noted that the staff was friendly and listened to their preferences. This indicates that one of the strengths of Top Nails Place is their attention to detail and customer service.
However, there were also a few negative comments suggesting weaknesses in Top Nails Place. One customer complained about rude and rough employees who rushed through their fill in and pedicure. The experience was so poor that the customer stated they would never return and considered doing their own nails instead. This indicates a weakness in the customer service and professionalism of the employees.
Another customer had a horrible experience with eyelash extensions. They mentioned that the lashes caused pain and irritation to the point where they had to remove them themselves with the help of a towel and oil provided by the salon. This indicates a weakness in the quality of the eyelash service provided by Top Nails Place.
On the other hand, a customer mentioned that they had a great experience with Wendy, who did their ombre nails and pedicure. They praised Wendy's skills and creativity in suggesting glow in the dark polish. This indicates a strength in the expertise of certain staff members at Top Nails Place.
Unfortunately, another customer complained that their gel polish started peeling off less than a week later. They mentioned that the service was expensive ($45) and did not meet their expectations. This suggests a weakness in the longevity and quality of the gel polish application at Top Nails Place.
There was also a comment from a customer who had a terrible experience with a pedicure. They described the nail technician as rough and heavy-handed, causing pain and injury. This indicates a weakness in the training and skills of some nail technicians at Top Nails Place.
Finally, a customer mentioned that they had found their favorite nail technicians, namely Tony and Tyrone, at Top Nails Place. This indicates a strength in the expertise and customer satisfaction provided by these specific nail technicians.
In summary, the strengths and weaknesses of Top Nails Place, based on the comments provided, can be summarized as follows:
Strengths:
1. Attention to detail and friendly service from certain staff members.
2. Expertise and creativity of specific nail technicians, such as Wendy, Tony, and Tyrone.
3. Appealing and clean salon environment.
Weaknesses:
1. Rude, rushed, and rough employees during some services.
2. Poor quality and discomfort of eyelash extensions.
3. Gel polish application that does not last.
4. Inconsistent quality of pedicures, with some technicians being rough and causing pain and injury.
5. Higher prices compared to customer expectations.
To improve, Top Nails Place can focus on enhancing the training and professionalism of their employees to ensure consistent quality across all services. They should also address any issues with the longevity of their gel polish and improve their communication with customers to prevent misunderstandings regarding services and pricing. Additionally, they could consider adjusting their pricing to align with customer expectations.
Best TL Reviews
This was my first time going here, and the lady with the glasses was very good with detail when it came to my French tip that I wanted with the leopard print that I saw on Pinterest. They were all pretty friendly, and they listen to what I wanted when it came to getting my nails done they were a little pricey, but I would definitely go back.
Employees were rude and very rough with my fill in and pedicure and extremely rushed when I was the only customer in there. I asked for SNS and ended up getting gel because employees did not communicate within each other. Pedicure is OVERPRICED and not worth it at all. Only reason I came is because my nail tech no longer does nails so I had to try somewhere new…. I will never come to this salon every again and also I am thinking about doing my own nails from now on.
Had a horrible experience with the eye lashes my eye was hurting so bad I told her one was poking me so when I got to work it was even worst had to sleep in this pain after trying Vaseline but my eyes were so soar I just gave up long story short I came in to get them removed they gave me a towel and oil to do it myself and here I am 45 minutes later with irritated eyes and still in the back trying to remove these lashes
Got ombre nails and a pedicure today for my birthday. Wanted to do something different. Wendy was so nice and did an amazing job on my nails.Her suggestion to add glow in the dark polish was genius. Love the decor and the music. Will definitely be back!!!!
My gel polish is peeling off less than a week later. This was the 4th polish that was selected. The first one was old and sticky and the other 2 I picked out from the samples were not available. Service was $45 and i tipped $10.... for this. I will not return.
My very first time ever going too Top Nails on Thorton Rd ! My experience was awful the guy that did my pedicure was terrible he was very rough and heavy handed! He was digging
under my toenails to deep and hard ! Then he was cutting the edges he was very hard and deep he cut my skin and my meat I yelled out ouch and he act like nothing happened very was unconcerned! My pedicure hurt it didn't feel good at all! I will never go back to this place ! The bottom of my feet is sore and red where he was scrubbing too hard I told him to just stop! He do not need to work on anybody nails or toes he is too heavy handed and rough! No tip for you because your service was awful ! I held my cool and didn't show out but never again and he know I didn't like it so he ask me did I like the polish you know my face said a whole lot !!
You better call Tyrone. I'm very particular about my nails and took me a minute to find a salon & a nail tech that I loved! Top nails is definitely my go to salon now. My favorite nail techs are Tony and Tyrone. ???? Prices are higher than I would like them to be but they are worth it.
The business itself is very appealing to the eye.
Very beautiful & clean.
My nail tech did a great job quality wise.
They however are a little too expensive.
It was $100 for my nails and toes including a tip with regular nail polish, not gel. Nails were $60 which I thought was over priced. The pedicure was $35. I was asked if I wanted gel and I did not. My nail broke after a week. I would like to give them another try but not if they always charge that much.
Top Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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