Rose Nail Salon

+1 508-588-3748

180 Oak St, Brockton, MA 02301 United States of America

Open Today: -

Quick Facts About Rose Nail Salon

Rose Nail Salon has a mixed bag of strengths and weaknesses, as indicated by the comments provided. It is important to consider these factors when evaluating the overall experience at this salon.

Starting with the strengths, one comment mentioned that the employees seemed nice. This indicates that the staff at Rose Nail Salon creates a friendly and welcoming atmosphere for their customers. Additionally, one customer mentioned that their nails looked amazing after getting them done at the salon. This suggests that the nail technicians at Rose Nail Salon have the skill and expertise to provide high-quality nail services.

Another positive aspect mentioned was the ability to get a pedicure after a long break due to COVID-19. This indicates that Rose Nail Salon is taking necessary precautions to ensure the safety of their customers during the pandemic. Customer satisfaction with their pedicure experience also suggests that the salon offers a range of services beyond just nail treatments.

However, there are several weaknesses highlighted in the comments as well. One common issue mentioned is the rush in service quality. One customer stated that their full set was rushed, and they even experienced pain from the drill. Another comment mentioned that the nail polish was everywhere on their hands, indicating a lack of attention to detail during the service. This suggests that the employees at Rose Nail Salon might prioritize speed over quality, leading to customer dissatisfaction.

In terms of durability, one customer mentioned that their nails broke within a few days of getting a full set done. This raises concerns about the durability and long-lasting effects of the nail treatments at Rose Nail Salon. A salon's ability to provide long-lasting results is crucial for customer satisfaction and value for money.

Another significant weakness highlighted is the issue of appointment management. One customer mentioned that they experienced frequent delays due to double-booked appointments and rushed service. This indicates a lack of organization and time management at Rose Nail Salon. Customers rely on appointments to manage their time, and when they are not honored, it can lead to frustration and dissatisfaction.

Pricing is another area of concern. While some customers mentioned good prices, others felt they were overcharged. One particular comment mentioned being charged extra for a service that was not requested or provided. This indicates a lack of transparency in pricing and raises questions about the salon's integrity and professionalism.

The nail painting quality also received mixed reviews. While some customers appreciated the work done by the younger staff members, others mentioned that the polish was thick and lumpy. This inconsistency in service quality suggests a lack of uniform training and supervision of the technicians at Rose Nail Salon.

Lastly, there were complaints about slow service and improper prioritization of appointments. One comment mentioned that the salon started a pedicure before attending to the customer's eyebrows, leading to an unnecessarily long wait time. This suggests a lack of efficiency in managing multiple services and customer expectations.

In conclusion, Rose Nail Salon has both strengths and weaknesses. While they have friendly staff and some customers have had positive experiences with their services, there are several concerns raised about rushed service, durability, appointment management, pricing, and service quality. Addressing these areas of improvement would greatly enhance the overall customer experience at Rose Nail Salon.

Best TL Reviews

The employees seemed nice, but they rushed my full set and even hurt me a little with the drill. I got white nails and the polish was everywhere on my hands. The bathroom had no soap, they have good prices but our experience was not the best.

I did a full set on Thursday afternoon and today is Sunday my nails already broke , I will not recommend this place .

So I been going here for a while and got my nails done they were amazing

Wonderful fabulous. Finally I got my pedicure done after 3 months due to COVID-19. Polin is super making us feel fabulously.

I WAS a loyal customer since they opened. My only problem with them is the way they made appointments. If I make an appointment for 930 I EXPECT to be seen no later than 935. I can understand if the nail tech runs behind once in a while but to double book appointments and then try and rush is unacceptable for me. I left them in October and haven't been back. I'm at another place now and their service is on point and ON TIME.

If I could give less than one star I would. They are a rip-off. They overcharged me almost $30. As well as they did not do a complete job. My nails are falling off within 3 days. And they did not cut my cuticles, or give me a hand massage to soften my skin. They were Rush rush.

Unfortunately that is not the worst part of the review I have. They made a mistake and did not start to do a full set on my aunt, they just started painting her nails. So they charged her for that service end of the one she actually wanted. And even though they were tipped, and pay partially in cash, they still took the extra money out of the credit card after already being paid.

Nail painting is a hit or miss here. The young girls do the best job. The man- not so good. Polish was thick and lumpy!!! Also not enough color selections available to be such a pricey place. I will never go back.

So I just left I arrived there at about 10:35ish and there’s 4 people working however I went there for eyebrows someone got a pedicure, normal procedure is to do the quicker one first, eyebrows take 5-10 minutes normally I wouldn’t mind waiting however they were working extremely slow and they started the pedicure before eyebrows pedicures take 30 minutes or more