Quick Facts About Hair N Comb Salon
Hair N Comb Salon has received a range of comments that highlight both the strengths and weaknesses of the salon. Overall, the comments suggest that the salon has talented stylists who provide excellent service, but there are some issues with customer service and scheduling appointments that need improvement.
One of the strengths of Hair N Comb Salon is the quality of their hairstylists. Becky and Brittany both received rave reviews for their skills and ability to achieve the desired hair color and style. This demonstrates that the salon employs talented professionals who are able to deliver great results for their clients. Another strength of the salon is the friendly and welcoming atmosphere, as mentioned by multiple customers. The positive attitude and excellent customer service provided by the staff contribute to a pleasant experience for clients.
The salon also has loyal customers who have been coming for many years, which suggests that they have built a strong customer base. This is evident from the comment that Heather has been doing one customer's hair for 5 or 6 years, indicating that the salon has the ability to establish long-term relationships with clients.
However, there are also weaknesses that have been highlighted in the comments. One major issue is the difficulty in scheduling appointments. One customer mentioned that they had called multiple times over two days and were unable to reach anyone to make an appointment. This indicates a lack of organization and responsiveness in the salon’s customer service. Another customer expressed frustration at being left on hold for over 7 minutes before finally hanging up. These comments suggest that the salon needs to improve its phone system and ensure that there are dedicated staff members available to handle appointment scheduling.
Furthermore, there is a comment expressing dissatisfaction with the negative reviews displayed for the salon on a website. This suggests that there may be an issue with the salon's online reputation management or with the accuracy of the reviews on that particular site. It is important for the salon to address this issue and find a way to resolve any negative feedback that may be affecting their reputation.
In conclusion, Hair N Comb Salon has several strengths that include talented hairstylists, excellent service, and a friendly atmosphere. However, there are areas for improvement, such as customer service and scheduling appointments. Addressing these weaknesses will help the salon provide a more seamless and positive experience for their clients. Overall, the salon has the potential to continue providing great service and establishing long-term relationships with their customers.
Best TL Reviews
Big thanks to Becky. She did an amazing job. My hair was a mess and she made it so much more manageable. Overall great experience.
Brittany is the absolute best hairdresser I’ve ever had ???? no one has ever gotten my hair color right and she got it right the first try???? not to mention we have the best conversation ????
Called to schedule an appointment for my wife and me. Whoever answered the phone said one sec and set the phone down, for over 7 minutes. I'm calling to spend money on your business but can't even get someone on the phone. I've called 4x in two days to get an appointment and still can't get anyone to assist in this endeavor. Is there a secret password or a special phone number? I'd give y'all 5 stars for the in-store services we've used in the past, but I can't seem to get in to enjoy them now. Looks like we'll try another business.
Very nice treated awesome by all girls wouldn’t go anywhere else some how the stars showed bad reviews it was an accident I would not give hair and comb nothing but awesome reviews
Excellent service with Heather! Highly recommended ????
Heather's done my hair and ear trims for 5 or 6 years now. Gorgeous and infectious smile, dazzling teeth. She does the best she can with what I have. Poor kid.
Best haircut I've had in a long time also had color put on WOW
Great as always Heather Chaffin has been doing my hair 10+ years All the ladies there r awesome an treats u so nice!!
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