Quick Facts About New York Beauty
New York Beauty Place, based on the comments provided, has several strengths and weaknesses.
Strengths:
1. Comprehensive beauty supply store: Multiple comments mention that New York Beauty Place is a great beauty supply store where customers can find everything they need. This suggests that the store carries a wide range of beauty products, catering to various needs and preferences.
2. Diverse product offerings: The store is commended for offering a variety of products, including the new Keleecia Queens Collections natural CBD hair products and candle collections from Tranquility Candles. This indicates that New York Beauty Place stays up-to-date with current trends and offers unique and sought-after products.
3. Helpful and friendly staff: Customers appreciate the helpfulness and friendliness of the staff, particularly Ms. Tanya and Kerry Ann, the internal hair stylist. Positive interactions with staff members can contribute to a positive shopping experience and create customer loyalty.
4. Patience and customer service: The store clerk's patience and dedication to helping customers, as evidenced by the comments, indicates a commitment to good customer service. This can enhance the overall shopping experience and encourage customers to return.
5. Ability to try on wigs: The store allows customers to try on wigs without feeling pressured or bothered by the staff. This promotes a comfortable and relaxed shopping environment.
Weaknesses:
1. Rude and unprofessional staff: One customer comment expressed dissatisfaction with a staff member's rude and unprofessional behavior. This negative experience can deter customers from returning and negatively impact the store's reputation.
2. Unorganized presentation: According to a customer, the store lacks organization and proper presentation. Weaves in packs are not in order, and there is limited selection and stock availability. A messy and disorganized store can make it difficult for customers to navigate and find what they need, potentially leading to frustration and dissatisfaction.
3. Pricing: Some customers mention that the store's prices are high compared to other places. High prices can deter price-sensitive customers and impact the store's competitiveness.
4. Limited selection and stock availability: Several comments highlight the lack of selection and frequent out-of-stock items. This can disappoint customers and result in lost sales opportunities.
5. Limited space and crowded layout: A customer mentions that the store is too small, and everything feels crammed. The limited space and crowded layout can create a chaotic shopping experience and make it difficult for customers to browse and explore the products comfortably.
6. Negative experiences with specific staff member: One customer comment mentions consistent poor customer service from a particular staff member. If these negative experiences persist, it can lead to the loss of customers and harm the store's reputation.
In conclusion, New York Beauty Place has strengths such as being a comprehensive beauty supply store, offering diverse products, having helpful staff, and allowing customers to try on wigs. However, the store also has weaknesses, including rude and unprofessional staff, unorganized presentation, pricing issues, limited selection and stock availability, crowded layout, and negative experiences with specific staff members. Addressing these weaknesses can help enhance the overall customer experience and improve the store's reputation.
Best TL Reviews
Great beauty supply store, you can find everything you need here. Check them out. Try the new keleecia Queens Collections natural CBD hair products and there first candle collections from Tranquility Candles in store now. Ms Tanya is wonderful, very nice and very helpful. Visit them for all your hair and tranquil needs.
Went in to find some blonde extensions for the front of my hair since I am getting bald patches from stress from not finding an apartment. I can never find a color that matches my multi-colored natural blonde hair. When I am in the sun a lot it is much lighter but darker underneath. I found a color that I thought was going to be too light and was going to low-light it with a darker blonde. But upon completely opening at home it was the exact match. It was shorter than I thought. But the prices are still much lower here than places than any of the other places that I have been to lately. I have all different hair, all different shades because I only use a small amount. So this should last a few years but I will have to cut my length because the extensions are only 18 in and I need 21. The young girl behind the counter was very patient with me.
The store clerk who is probably jamaican is very rude, brash and unprofessional. She needs to realize that customer service is important in order to get repeat and referred business.
Kerry Ann the internal hair stylist was amazing
The store had everything I wanted
The staff was helpful.
I was able to try on the wigs and the staff did not bother me. Also, the two employees were very helpful and the one that cut the lace for me did a thorough job. I would definitely purchase other wigs from them in the future.
Very unorganized! Please do better with presentation most of the weaves in the packs on racks are not in order and/or in the right spot. That’s one issue. Another, there’s not much of a selection to choose from in the store it’s always something that’s been out of stock for months or been sitting around for months getting dusty(PUT IT ON SALE IF YOU HAVE TO). I literally came to this store when I first moved in the neighborhood my first impression nice location decent spot but messy inside not a good look! Please try restocking, adding more selections as well. I’ll be back there in another 2 months hopefully something changes.
Only a two star because of the convenience of the location to the shop I work at. Pricing is a bit high for some things, but they always have a new selection of products, some in which you can find a deal. However, The customer service, or lack there of, of the young lady at the front with the Hijab has always been horrendous! For years, she has constantly been nothing short of being rude, displaying no manners, and has a nasty sense of entitlement. Today was the final straw, and I nor any of my clients, family, or friends will support this business until management rectifies the issue at hand. I adore the gentleman owner and the Jamaican lady. The stylist is always cordial, but threats and disrespectful behavior should not be tolerated. CYDB!
Too small and everything is crammed, but it has a little of everything. Nice wigs, but I wouldn't but wigs there. There prices are too high. I think they charge more to make up for sales and less traffic. Its conveniently located next to Ross and DollarTree. Every time I went in there, I purchased something small like makeup. The staff are nice and friendly.
New York Beauty Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 09:00 AM - 08:30 PM |
|---|---|
| Tuesday | 09:00 AM - 08:30 PM |
| Wednesday | 09:00 AM - 08:30 PM |
| Thursday | 09:00 AM - 08:30 PM |
| Friday | 09:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 09:00 PM |
| Sunday | 09:00 AM - 06:30 PM |
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