Quick Facts About Trendy Nails
Trendy Nails place has received a mixture of positive and negative comments from customers, indicating both strengths and weaknesses. Let's analyze these comments to understand the strengths and weaknesses of the salon.
Starting with the strengths, one customer mentioned that the salon was clean with friendly staff and great color choices. This indicates that the salon maintains a clean and welcoming environment, which is important for customers to feel comfortable during their visit. Additionally, the availability of a wide range of color choices suggests that Trendy Nails place offers a variety of options for customers to choose from.
Another positive comment highlighted the accommodation provided by the staff. The customer arrived late but was still treated nicely and accommodated for their needs. This shows that the salon values customer satisfaction and is willing to go the extra mile to please their customers.
The use of hot stones for a massage during a mani-pedi was mentioned as a positive experience. This indicates that the salon offers additional treatments and services to enhance the customer's experience and provide relaxation during their visit.
Moving on to the weaknesses, several negative comments revolve around the quality of work done at the salon. Customers mentioned issues such as rushed services, uneven filing, and chipped nails shortly after the visit. This raises concerns about the expertise and attention to detail of the nail technicians at Trendy Nails place.
Price-related concerns were also mentioned. One customer complained about the lack of a price list or signage about additional charges for credit card payments. Another customer mentioned that the prices were "through the roof" for a dip manicure. These comments suggest that the salon might need to improve its transparency regarding prices and ensure that their services are reasonably priced.
Customer service was another area of weakness highlighted by a few comments. One customer experienced rude and unprofessional behavior from the staff, including discriminatory behavior. Another customer mentioned that they had to wait for a long time past their appointment time and received a subpar service. These comments indicate a lack of professionalism and poor customer service, both of which can significantly impact the salon's reputation.
Hygiene and safety concerns were also mentioned in one comment. The customer described the use of incorrect tools, such as scissors for nail removal, resulting in injuries and damage to the customer's nails. This raises serious concerns about the salon's adherence to proper hygiene and safety practices.
In conclusion, the strengths of Trendy Nails place include a clean environment, friendly staff, a wide range of color choices, and accommodation for customers' needs. However, weaknesses include issues related to the quality of work, transparency in pricing, customer service, and adherence to hygiene and safety practices. These weaknesses should be addressed in order for the salon to improve and maintain a positive reputation among customers.
Best TL Reviews
Haven't gotten a gel mani in a LONG time. So my cuticles were a mess haha. I got there late and they were so nice and accommodating. My lady was so sweet and did such a good job on my mani pedi! She even used hot stones for a massage. She gave me 3 coats as well to make sure it came out good. Had to give her a a big tip she deserved it. Thank you! ????
When I first came here a few years ago, my pedicure was okay but I felt rushed so I didn't go back. Yesterday I was in a bind and my regular place couldn't take me so I went here. The salon is clean with friendly staff and great color choices. What I didn't like was no price list or signage about paying more if using a credit card. What I hated was my tech cutting off one of my already small nails and then refusing to paint another nail becuase it was small. I still left a decent tip because I was okay with my eyebrow wax and at first look I was okay with the pedicure but when I got home and saw my nail was gone and that there was paintable surface on my other nail (I know because I painted it myself after the fact with a similar color) I knew I would never be back again.
Worst experience ever! I was the only customer there and she was rushed she cut my finger twice. The color I asked was not what i got and she was no nice about it. Would suggest you not waste your money.
Went here for years and loved it. Recently went back and was extremely disappointed. Looked at my dip nails after she was done and there was nail polish all around the sides of each nail and the powder stained my finger tips. You can also see brush strokes on multiple fingers. Prices are through the roof ($45 for dip manicure)
UPDATE: four nails have chipped (first one was 3 days later) also my sisters gel nails all chipped off.
Soaked my fingers in acetone to the point my nails turned to mush. Filed completely unevenly. Didn’t clean under nail and was a completely unsatisfactory and unsanitary experience. Came to salon because my usual had no appointments and will never come back. Crazy expensive for horrible work.
I came to get a refill. I picked out a nail color a was told several times not to pick that color and that I need to pick a Gel color. The technician pushed me so much that I just picked the gel color. I was than charged $50 for a refill and was than told a full set was $65. Two of my nails came off about two days later. Not please with the service or price.
FIRST and LAST time visiting this place. I went in as soon as the store opened, first customer of the day for a soak off removal of acrylic nails. The nail technician that I was placed with began prying my nails with scissors.. yes.. scissors. Before using the scissors, she removed the length of the nail with nail clippers, removing them completely incorrect and unsafe. She was using as much strength as possible, to the point my nails were flying off to the other side of the salon, she found this funny and began speaking in her language, I could tell she was talking rudely about me, as another nail technician came over too look at my nails.. As she was laughing and aggressively attempting to remove my nail, she ended up really injuring my real nail. My entire pinky nail split right in half due to her force. It was excruciating and she cut my real nail twice. She asked where I got my nails done as if my nails were a bad job.. after sharing with her that I got my nails done at one of the most reputable nail salons in town, she sat quiet. She then picked up the scissors as if that was going to be less painful and began prying my nails again, I stopped her when I realized how incorrect and wrong this was.. As I began to complain about the pain I was in, she repeated 6 times, that it was due to my nails being thin, and I answered that with "Its never happened before during acrylic nail removal" and it has NOT until I came to this place. I told her that I came in for a soak off not having my nails ripped off with scissors
her response was "We don't do that here". SO I stated again, I asked for a soak off when I came into this salon, and I am in pain with this way that you are incorrectly doing it. If I wasn't not going to receive the proper removal technique I was going to walk out. she began speaking in her language and a bowl was brought over for soak off removal.. but just a moment ago stated "we don't do that here".
Just totally rude, unprofessional, discriminative behavior. I will never step foot back into this place.
I’ve always given this place the benefit of the doubt. After today, I am no longer going here. I had a 4:30 appointment and didnt get seated till 5. The woman I had clearly did not care what she was doing, overcharged me for nails that at any other place would not be $65 (plus tip) would be $45 or so. My nails are NOT coffin shape and very very uneven. She also made me bleed and my nail beds are destroyed.
Trendy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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Location
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