Quick Facts About Sky Nails
Sky Nails is a nail salon that has received a mix of positive and negative reviews. In order to evaluate the strengths and weaknesses of this place, let's analyze the comments provided.
Strengths:
1. Positive Customer Feedback: One recurring theme in the comments is the satisfaction customers have experienced. Many customers have spoken highly of Sky Nails and have mentioned that they consistently love the results of their treatments. This demonstrates that the salon has a track record of providing quality service and satisfying their customers.
2. Skilled Nail Technicians: Several customers have mentioned specific nail technicians who they believe are exceptionally talented. This highlights the presence of skilled professionals at the salon, such as Tint and Duc. The fact that people are willing to travel from Los Angeles to have their nails done by Duc suggests that the talent of these technicians is highly regarded.
3. Welcoming Environment: Multiple customers have noted the friendly and welcoming atmosphere at Sky Nails. The staff has been described as warm and kind, which is an important factor in ensuring a positive overall experience for customers. This friendliness can contribute to creating a comfortable and enjoyable environment for clients.
Weaknesses:
1. Communication Issues: One of the negative comments suggests that there may be a lack of clear communication between technicians and customers. This is evident in the situation where a customer's daughter expected Halloween decorations on her nails but received only clear acrylic. The customer also reported feeling disregarded when requesting someone else to finish the job. This lack of communication can lead to misunderstandings and dissatisfied customers.
2. Inconsistent Service: While some customers have had positive experiences with specific technicians, others have mentioned less satisfying experiences with different technicians. This inconsistency in service quality suggests that not all nail technicians may have the same level of expertise or attention to detail. It is important for the salon to ensure that all technicians deliver a consistently high level of service.
3. Price Discrepancies: A customer reported feeling overcharged for a pedicure, indicating a lack of transparency in pricing. The customer claims that she was not given the opportunity to choose the type of pedicure she wanted and was charged for the most expensive option. This suggests a weakness in the salon's pricing structure and customer communication, which can lead to customer dissatisfaction and a negative reputation.
4. Store Cleanliness: One customer mentioned that the store was messy, which can be perceived as unprofessional and create a negative impression. Maintaining a clean and organized space is crucial for customers to feel comfortable and confident in the salon's hygiene standards.
Based on the comments provided, it is evident that Sky Nails has strengths in terms of skilled nail technicians, positive customer feedback, and a welcoming environment. However, the salon faces weaknesses related to communication, inconsistent service, price discrepancies, and store cleanliness. Addressing these weaknesses could enhance the overall customer experience and reputation of Sky Nails.
Best TL Reviews
I’ve had sky nails do my nails since february, and i’ve loved them every time. Ask for the guy with tattoos on his arm i forgot his name but he’s my favorite to go to! Just tell them you want them closer to the cuticle! I love it and always come back.
My daughter went there yesterday expecting to have Halloween decorations on her nails. She showed the guy a picture of the nails she wanted and he only did the clear acrylic on them.. no decorations at all .. and charged her $50!!!! She came home shocked that after waiting for him to actually do a design on her nails , he said “ ok, you’re done “! When she called asking for someone else to finish the job the lady said “no, he’s very good at the job, he will finish it for you “!! Then the lady on the phone became rude! Forget that!! Never again!!
She went to LUX NAILS in American Fork to have EXACTLY what she asked for! Now she’s happy with her nails!! Very expensive mistake!!
Tin is the best at nails!! I get acrylic nails regularly and always ask for Tin. He is gentle and quick and they always look good. I've had not as great experiences with the other nail techs there.
The hot guy with the tattoos is the one to go to. His name is Duc and he paints nail artwork like nobody else! People fly in from Los Angeles to have their nails done by this guy!
They were so warm and welcoming right when we walked in, previously we had gone to another salon and they acted very judgmental of us but walking into this establishment we got greeted with smiles. They have very kind energy, I would highly recommend.
They will take advantage of you if you don't speak up!! Before today, I had not been to get a pedicure in a while so I wasn't too familiar on how it all worked.The nail technician did not ask what type of pedicure I wanted, she just sat me down and started working so I assumed it was just a basic gel pedicure. I will say that the pedicure overall was soothing and nice but when it came to pay I was shocked on how much it was. When I left I compared prices and it seems that she charged me for a deluxe pedicure. I just don't think that is right, you should ask your customers what they want and not just charge them for the most expensive pedicure. Beware !
The lady who did my nails convinced me to do it and the wait was an hour for my appointment that I scheduled 2 days in advance. And she told me the design I wanted was going to be $45 and then after she did the first part asked me if I wanted the design on all the fingers and that’s what was in the picture I showed her and then she said it would be $65. Not professional at all and took so long. Store was messy too.
i am definitely coming here again. there was no wait and i had the best experience. Tin was so friendly and my nails were done fast yet still look perfect. definitely recommend him to do your nails
Place Pictures
Sky Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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Location
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