Westgate Barber Shop

+1 518-482-4237

911 Central Ave, Albany, NY 12206 United States of America

Open Today: Closed

Quick Facts About Westgate Barber Shop

Strengths:

1. Old-time atmosphere: Many compliments mention the nostalgic and old-fashioned atmosphere of the Westgate Barber Shop. This can be appealing to customers seeking a traditional barbershop experience.

2. Experienced barbers: Several comments praise the barbers at Westgate Barber Shop for their years of experience. This implies that customers can expect skilled haircuts from the staff.

3. Reasonable prices: Multiple reviews mention the reasonable prices for haircuts at Westgate Barber Shop. This can be a significant strength for attracting price-conscious customers.

4. Quick service: One comment highlights the short wait times at the shop. This can be attractive to customers who value efficiency and convenience.

5. Dependable barber: A positive review specifically mentions a barber named Keith as being dependable and experienced. This implies that the barber has built a loyal customer base and provides consistent service.

Weaknesses:

1. Discrimination: One highly negative comment states that Westgate Barber Shop refuses to cut black people's hair. This accusation of racial discrimination is a significant weakness that can harm the shop's reputation and potentially lead to legal consequences.

2. Lack of inclusivity: Another negative comment mentions that the barbers gave dirty looks and made discriminatory remarks when a customer brought in an individual in a wheelchair. This implies a lack of inclusivity and respect for diversity.

3. Lack of modern amenities: While some customers enjoy the old-time atmosphere of the shop, the mention of not having modern amenities like electronic cash registers or computers may deter others who prefer a more modern, streamlined experience.

4. Inconsistent service: A negative comment states dissatisfaction with the haircut received, explaining that the stylist did not properly fulfill the requested services. This suggests a lack of attention to detail and inconsistency in the quality of services provided.

5. Mediocre rating: One comment simply states that the shop is "ok," implying that it may not stand out compared to other barbershops in terms of service or atmosphere.

In conclusion, Westgate Barber Shop has strengths such as its old-time atmosphere, experienced barbers, reasonable prices, quick service, and a dependable barber. However, several weaknesses include the accusations of discrimination, lack of inclusivity, absence of modern amenities, inconsistent service, and a mediocre rating. These weaknesses can significantly impact the reputation and customer perception of the shop. Addressing and rectifying the discriminatory practices and improving service consistency could help overcome these weaknesses and improve the overall reputation of Westgate Barber Shop.

Best TL Reviews

Everyone who leaves great review keeps calling this place old time and great place. Its great if you are white. They refuse to cut black people's hair and come out and say it. I really don't know how they are still on business and how this is still allowed.

Went there to take one of the individuals I take care of for a hair Cut. As soon as I walked inside the two older men were giving me dirty looks and asking why I brought a female there for a hair cut, when my individual is CLEARLY a male. And after I corrected them the one said “we can’t do his haircut, he is in a wheelchair” so I told him that he could just cut it from the wheelchair and he said “we don’t cut THEIR hair here” and continued to go about his business. Will never recommend this place, worst experience ever especially for my individual who can not advocate for himself.

Like stopping in at the local barbershop on main st in any small town in America, this place is stepping back in time. won't find an electronic cash register or computer, just barbers with plenty of experience to get it done. Price for a cut is very reasonable and that maybe enough for you to become a "Regular" patron and start bringing your kids in for a cut too! Closed on Sunday & Mondays

The hair styles is not good at hair she did my daughter box's braided and my daughter hair was comin out the braids and I asked for a wash and set with ends clipped and she just shampoo not conditioner and she cut my hair uneven worst service ever never goin back

Very reasonably priced not too long of a wait and professionalism which is most important in today's world you don't want to be bringing your kids into a shop or it's all kinds of trash talk in the whole nine so I got him if you're chopping and you need to grab a quick haircut so nice place to pop into

Keith is an awesome and dependable Barber with many years of experience. You will love ❤ this place!

Great old time barbershop. Prices are good. Always get a good cut. Would highly recommend.

They do not do nails so ignore the other review.

It's ok