Flora Beauty Salon

+1 919-934-5122

1101 S Pollock St, Selma, NC 27576 United States of America

Open Today: -

Quick Facts About Flora Beauty Salon

The Flora Beauty Salon has both strengths and weaknesses based on the comments provided.

Starting with the strengths, one customer mentioned that they got exactly what they wanted and that the stylist, Alma, was fast. This indicates that the salon is capable of delivering customer satisfaction and providing efficient services. Additionally, the customer noted that the salon was neat and clean, suggesting that the salon maintains a clean and hygienic environment. Another comment praised the staff for being friendly and gentle, recommending the salon without hesitation. This indicates that the salon has a welcoming and friendly atmosphere, which can contribute to a positive customer experience. Lastly, a customer mentioned the "excellent service," emphasizing that the salon has been successful in providing satisfactory services to at least one individual.

On the other hand, there are several weaknesses mentioned in the comments. One customer expressed dissatisfaction with the salon, stating that they received poor service. They were charged extra for drying their hair which was not communicated to them beforehand. The customer felt deceived and angry, as they specifically asked about the cost before getting their hair done. This indicates a lack of transparency and communication from the salon staff. Furthermore, the customer mentioned that their hair turned out horrible, suggesting that the quality of the styling and haircut may not be up to par. Another customer commented that the salon does not provide good customer service, as they were skipped over when a customer changed their mind about getting a service. This implies that the salon may not prioritize accommodating all customers equally. Additionally, one customer stated that the salon "literally messed up [their] whole eyebrows," indicating that the salon may not have well-trained or experienced staff for certain services.

In summary, the strengths of Flora Beauty Salon include delivering customer satisfaction, being fast, maintaining a clean environment, and having friendly staff. The weaknesses of the salon include poor communication about additional charges, low-quality services, a lack of transparency, and inconsistent customer service. To improve, the salon should focus on improving communication with customers, ensuring the quality of their services, and providing equal and attentive customer service.

Best TL Reviews

Son amables pero pésimo trabajo pero me dijeron que $85 por color y $20 por cortar el cabello me dijeron total $105 y después me cobraron de más disque por secar mi cabello y salí enojada porque solo me lo secaron el cabello y debieron decirme que tenía que pagar por eso asi yo hubiera decidido si aceptar o salir con el cabello mojado, en otros lados me secan el pelo y va incluido con todo, no me hubiera dolido pagar de mas si me lo dijeran antes, poreso les pregunté antes de que me tocaran el cabello y aparte me dejaron el cabello horrible

I got exactly what I want. Alma was really fast and everyone was very friendly. The place was also very neat and clean.

Is a really nice salon, the ladies that work there are really gently. I recommend 100%

exelente servicio

excelente servicio

Doesnt do a great customer service.. for example if a customer arrives with another customer and they ask you are you getting something done, one says yes n the other no... that means just one.. my son was next instead she skip us due to the customer changing her mind...

Poor Service! They all forgot how to cut hair good!! Never go there again!! Not recommend! They literally up off my whole eyebrows

Good servies