Quick Facts About C J Nails
Strengths:
1. Quality of work: Several customers mentioned that they were happy with the appearance of their nails and that they turned out similar to the pictures they showed the nail technicians. This suggests that CJ Nails place has skilled nail technicians who can deliver good results.
2. Affordability: One customer mentioned that they were happy with the price of their nails, indicating that CJ Nails place offers competitive prices. This can be a strength as it attracts customers who are looking for affordable nail services.
3. Appointment scheduling: One customer mentioned that they had an appointment and were seen right on time. This indicates that CJ Nails place has a well-managed appointment system, ensuring that customers are not kept waiting for excessive periods of time.
4. Positive customer service experience: Some customers praised the friendliness and professionalism of the staff, specifically mentioning a particular employee named Hakeem. This suggests that CJ Nails place has employees who are capable of providing good customer service and creating a positive experience for customers.
Weaknesses:
1. Inconsistent nail length: One customer complained that the length of their nails was not uniform and some nails were shorter than others. This suggests that there may be a lack of attention to detail when it comes to ensuring consistent nail length.
2. Lack of attention during service: A customer mentioned that the technician seemed distracted and had to attend to their children multiple times during the nail service. This indicates that there may be issues with staff focus and attention, which can negatively impact the quality of the service provided.
3. Incorrect color choice: A customer mentioned that the color they picked out was not what ended up being used on their nails. This suggests that there may be a lack of communication or attention to detail when it comes to fulfilling customer requests.
4. Unprofessional behavior: One customer mentioned feeling rushed and uncomfortable during their visit, while another customer mentioned that the technician pulled their cuticles too hard and made them bleed. These experiences indicate unprofessional behavior and a lack of consideration for the customer's comfort and well-being.
5. Poor pedicure experience: A customer expressed dissatisfaction with their pedicure, stating that it was a basic service of putting their feet in water, wiping them off, and painting their toenails. This suggests that CJ Nails place may not provide a comprehensive or satisfying pedicure experience.
6. Long wait times: One customer mentioned waiting for 2 hours before being attended to. This indicates that there may be issues with managing customer flow and wait times, which can cause frustration and inconvenience for customers.
In conclusion, CJ Nails place has strengths in terms of the quality of their work, affordability, and positive customer service experiences. However, they have weaknesses in areas such as inconsistent nail length, lack of attention during service, incorrect color choices, unprofessional behavior, poor pedicure experiences, and long wait times. These weaknesses can impact the overall customer experience and may need to be addressed in order to improve customer satisfaction and loyalty.
Best TL Reviews
I'm really happy with my nails, they look a lot like the picture I showed them. My only complaint is the length of the nails aren't really uniform, some are shorter than others. But I will be returning :)
I came here after VIP turned me away because they didn't want to. I called CJ nails. Explained my dad was at an appt at VA Hospital and i needed nails done. The guy was nice on the phone. I get there.. barely any interaction, my nails were wrapped in foil.. i picked out color. Then techs switched. Wish they hadn't. The new girl just whipped tight thru it... color WAS NOT what i picked out. Made to feel very uncomfortable, while the lady next to me was being treated like a princess.. which is great for her.. im rushed. Then.. when cuticles are being done.. she pulled too hard a cpl times and made me bleed. Didn't notice til outside. Had she not rushed thru, went 100 miles an hr i feel they'd have turned out better. I'm Very dissatisfied/disappointed.. 2 nail ???? places in a row have horrible customer service and very unprofessional.
Do NOT go here. It was my first time at this nail salon and it took 2 hours of waiting before I was attended to. The woman working finally ended up doing my nails. She had to attend to her 2 children about 5 to 6 times while doing my nails. To top it off, they are all cut differently and didn't even last a week. Very disappointing, as I feel I wasted my time and money. I will NOT come back. She noticed the mistakes she made and instead of fixing them, left me with sh*t nails. Take the advice, go somewhere else.
Not happy with my acrylic nails at all. I have bubbles at the end and my nails are pointing upward and the pedicure was just them putting my feet in water wiping off my feet and painting my toenails and they charged me $75. I would not recommend this place at all
Great nails at a great price , love them ! Thank you so much
Hakeem, not sure of spelling is Amazing! My daughter received many compliments, on the work he did on her nails....Definitely coming back and will suggest CJ to all my friends and Clients.
We had an appointment and they got us in right on time. These nails were $50 and I’m so pleased with that price! They were very nice and respectful! highly recommend!!!!!!!!
The guy was so nice, they took 30 minutes, and they turned out amazing!!
Place Pictures
C J Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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