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J J Nails

+1 239-567-2100
5660 Bayshore Rd #33, Fort Myers, FL 33917 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About J J Nails

J J Nails place has received a mix of positive and negative comments from customers, with some praising the services and staff while others have had negative experiences. In this analysis, we will examine the strengths and weaknesses of J J Nails place based on these comments.
Starting with the strengths, many customers have praised the staff at J J Nails for being friendly and nice. They have mentioned having positive interactions with the manicurists and feeling welcomed at the salon. This is important as great customer service can contribute to a positive overall experience and encourage repeat business.
Several customers have also expressed satisfaction with the quality of the services provided at J J Nails. They have mentioned that their nails turned out amazing and praised the pedicures and manicures they received. This is a significant strength for the salon as the primary purpose of a nail salon is to provide quality nail care.
Affordability is another strength highlighted by customers. Many have mentioned that the prices at J J Nails are reasonable and offer good value for the services provided. This can attract customers who are looking for cost-effective options without compromising on quality.
In addition, some customers have mentioned that J J Nails place was accommodating despite their late arrival or busy schedules. They have mentioned that the salon stayed open late to complete services or fit them in even when they were running late. This level of flexibility can be seen as a strength, as it shows that the salon prioritizes customer satisfaction and is willing to go the extra mile.
Now let's address the weaknesses that have been mentioned by customers. One recurring complaint is the inconsistent quality of services provided by different manicurists. Some customers have mentioned that certain manicurists did a great job, while others did a horrible job. This inconsistency can be seen as a weakness as it creates a lack of reliability and predictability for customers.
Several customers have also complained about the rushed and overcrowded nature of the salon. They have mentioned that the salon tends to overbook appointments, leading to rushed services and an overall lack of relaxation during treatments. This can be seen as a weakness as it diminishes the overall experience for customers who visit the salon for a relaxing and pampering session.
Another weakness pointed out by customers is poor communication and lack of attention to detail. Some customers have mentioned that their cuticles were hurt and cut during treatments, indicating a lack of attention and care from the manicurists. Additionally, some customers have mentioned instances where the salon failed to provide adequate solutions to their concerns, such as removing a painful nail or addressing a complaint about the quality of work.
Furthermore, cleanliness and hygiene have been mentioned as weaknesses by some customers. One customer described an uncomfortable experience when a handicapped child, who belonged to someone working at the salon, was seated next to them and drooled and coughed throughout the treatment. This indicates a lack of attention to hygiene and can be a major deterrent for potential customers.
In conclusion, J J Nails place has its strengths and weaknesses. Positive aspects include friendly staff, reasonable prices, and positive feedback on the quality of services, specifically the pedicures and manicures. On the other hand, negative aspects such as inconsistent service quality, rushed and overcrowded experiences, poor communication, and hygiene concerns have been pointed out by customers. Addressing these weaknesses and improving on them could significantly enhance the overall customer experience and help attract and retain more customers.


Best TL Reviews

Very nice people. Ive had an amazing pedicure and my nails always look great. Prices are very reasonable. I highly recommend you check them out.
My daughter and I showed up a little late the still fit us in stayed open late to do two full sets! They offered more services but didn't get the chance will go back! I love my nails and my daughter got what she wanted as well.
Love my French nails! Haven't treated myself to a new set in 14yrs. Cindy did a great job! I'll be back.
Went in today for a film and I told her that my one now needed to come off because it was throbbing so bad and that the girl that did my nails last time. The corners of some of my nails cracked and fell off so I went back. She could not remove the nail or had the time to do it. So she gave me some acetone and I soaked off the nail myself and got off all the acrylic. My finger is in more pain than what I started off with. Been coming here for years and the people that she hires does horrible work. But this time she did my nails and she did a horrible job and I'm not ever going back there ever again cuz I'm tired of giving them chances and do not believe the reviews wish I knew how to post pictures
I went in for an SNS dip manicure. The man who did my nails clearly was not good at it & when I left there after almost 2 hours my nails were horrible. There are bare spots where he couldn't get it covered with the dip, there are spots where it's super thick & it looks like a child did it, he kept trying to fix it and it was just ridiculous. In addition, he hurt my cuticles and cut several of them. I just wanted to get out of there. I have not had good service there in a very long time. I get there and they tell me they're busy even when I had an appointment. They have a handicapped child that belongs to somebody that works there, and one time they sat her next to me and although I felt sad for her in a way, she coughed and drooled all over the place, all over me, and they saw nothing wrong with that and the woman that day just kept saying "so sorry", it was a very uncomfortable feeling. They always overbook their customers. I go in to get a Mani/Pedi and they work on me and someone else at the same time, it's rushed & not relaxed at all! They 100% need to sit back and reevaluate their services because they see absolutely nothing wrong with any of this and they have no problem saying sorry, I'm busy even after I've made an appointment. I will not be returning to the salon at all
I got my acrylics removed and just regular nail polish put on. I called as soon as they opened and took me right away when I arrived. Lee did such a beautiful job considering the condition my nails were in when I got there. He’s very personable and does a great job, thank you so much.
Had a wonderful relaxing experience with my spouse for couple pedicures. I also got my eye brows waxed and they are perfect. The staff was amazing service was great. They dealt well with my manly spouse who has ticklish feet. It was fun for all
This place is great! The manicurist that did my nails was very precise in her work and both my mani and pedi looked great. The prices were reasonable.

Place Pictures

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J J Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday Closed

How to go there

Location