Quick Facts About Great Clips
Great Clips is a hair salon that offers affordable haircuts and styling services. Based on the comments provided, there are both strengths and weaknesses to consider.
One of the strengths mentioned by a customer is the convenience of making an appointment through the app. This indicates that Great Clips has invested in technology to streamline the booking process for their customers. This is a positive aspect for busy individuals who value efficiency and time management.
Another positive comment highlights the skill of a specific stylist, Samantha, who consistently delivers excellent haircuts for the customer's husband. This suggests that Great Clips has competent and talented stylists who can consistently meet customer expectations.
Additionally, a customer shares their enjoyable experience receiving a great haircut. This implies that Great Clips has the ability to provide quality haircuts that leave customers satisfied. This is an important strength for a hair salon as it builds trust and loyalty amongst customers.
Furthermore, a customer praises the cleanliness of the salon, the short wait time upon arrival, and the friendly and engaging nature of the employees. These positive aspects indicate that Great Clips focuses on creating a pleasant and comfortable environment for their customers. A clean and welcoming salon helps in building a positive brand image and attracting customers.
Moreover, a customer expresses their satisfaction with a specific stylist named Nicole. The stylist was friendly, patient, and able to understand and address the customer's anxiety. This highlights Great Clips' customer service and their ability to create a supportive and understanding atmosphere. This is especially valuable for customers who may feel anxious or unsure about their haircutting experience.
On the other hand, there are also weaknesses mentioned in the comments. One customer had a negative experience when they wanted braids and updos done. They were disappointed to find that none of the stylists knew how to do these styles. This suggests that Great Clips may have limitations in terms of the range of hairstyles they can offer. This could be a weakness if customers are looking for more intricate or specialized hairstyles.
Another customer complains about excessive hairspray and overly fake curls. This indicates that there may be some inconsistency in the skills and techniques of the stylists at Great Clips. In order to maintain a high level of customer satisfaction, it is important for the salon to ensure that all employees are adequately trained and skilled in various hairstyling techniques.
Furthermore, a disappointed customer shares their negative experience where they had to direct and assist the stylists in doing their hair for a special occasion. This suggests that there may be a lack of expertise or attention to detail among some stylists at Great Clips. This can be a weakness if customers are seeking professional and expert styling services.
In conclusion, Great Clips has several strengths including a convenient online booking system, talented stylists who consistently deliver great haircuts, enjoyable experiences for customers, a clean and welcoming environment, and supportive customer service. However, there are also weaknesses such as a limited range of hairstyles, inconsistencies in styling techniques, and a lack of expertise in some stylists. These weaknesses should be addressed in order to further improve customer satisfaction and maintain a strong reputation in the industry.
Best TL Reviews
No one there knew how to do simple braids or up dos...I made an appointment and when I arrived I was told that... Way too much hairspray was used and curls were too fake.. Not the trend at all... Of course this was for a special occasion so I was stuck..I had to direct and help the girls do her hair and still paid full price.. Will not go there again or recommended this place
We have Samantha do my husband's hair. She does it perfect every time!
I enjoyed my experience as I received a great hair cut!
Always super fast in & out when using the app. Nothing to say about walk in. Never did it
Ok WOW guys! I stopped here for a sporadic haircut and allowed the hair stylist who was assigned to me do whatever she wanted. Artists choice and she absolutely did an amazing job! The facility was very clean, i didn't have to wait more than 6 or 7 minutes after I walked in, and the employees were very pleasant and engaging. 10/10 location!
I checked in online and was able to walk right in. My stylist was Nicole. She was extremely friendly and patient. I told her it had been two years since my last haircut and that I was extremely anxious about this experience. The cut was quick and exactly what I wanted. All the girls were friendly and kind. If you are anxious like me, this place will treat you right! Cut off 8 inches and got a new style and it only cost me 16 dollars before tip!
They always do good job.
1st time at this new location. Very nice.
Great Clips Info
Amenities
Accessibility
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Wheelchair accessible entrance
Amenities
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Restroom
Payments
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Debit cards
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NFC mobile payments
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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Location
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