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R & T Nails

+1 440-243-7302
433 W Bagley Rd, Berea, OH 44017 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About R & T Nails

R & T Nails place seems to have a number of strengths and weaknesses based on the comments provided.
Starting with the strengths, many customers mentioned the availability of standard nail services. This indicates that the salon offers a wide range of services to cater to different customer preferences. Additionally, the atmosphere of the salon was consistently described as calm and relaxing, which can be a major factor in attracting and retaining customers. The clean appearance of the salon was also mentioned, which is crucial for customer satisfaction and maintaining a positive reputation.
Another strength highlighted by the comments is the dedication of the owner to resolving any issues or concerns that customers may have. This demonstrates a commitment to customer service and a willingness to make improvements when necessary. Having an owner who actively addresses problems is likely to instill trust and confidence in customers.
The skill and professionalism of the technicians at R & T Nails place receive praise in several comments. Customers mentioned that they consistently receive good results, regardless of which technician works on their nails. This suggests a level of expertise and consistency in the services provided. The fast and quality service mentioned by some customers is also a positive attribute, as it indicates efficiency and a respect for customers' time.
Additionally, the positive experience of one customer who took her daughter to have her nails done for a special occasion is worth noting. The fact that they had an appointment and were promptly attended to indicates good organization and customer care. The reasonable prices and excellent service mentioned are further strengths that can attract and retain customers.
However, there are also a few weaknesses mentioned in the comments. One customer complained about the poor job done on her nails, particularly in terms of shaping and applying clear coat. This highlights a lack of consistency in the quality of services provided, which could be a concern for potential customers. Another customer mentioned problems with the salon's dryer not working properly, which can be frustrating for customers waiting for their nails to dry.
The most concerning weakness mentioned in one comment is the experience of a customer who had a negative encounter with a technician. The customer mentioned that their knee was injured and their finger was cut, and when they raised the issue, it was shrugged off by a staff member. This indicates a lack of professionalism and attention to customer safety, which can significantly impact the reputation of the salon.
Overall, R & T Nails place has several strengths, such as offering a wide range of services, maintaining a calm and relaxing atmosphere, and providing good results and efficient service. However, the salon needs to address issues related to consistency in service quality, equipment maintenance, and most importantly, customer safety. Taking steps to improve these areas will help R & T Nails place establish a stronger reputation and attract more customers in the long run.


Best TL Reviews

I would recommend R & T nail salon. All standard nail services available.
The nail dip service I received performed by Jeni was very pretty. It was not to thick at all and manicured just as requested. The atmosphere appeared clean and was very calming.
The owner is a man of his word and resolves matters that need attention.
They are low key, calm atmosphere. I always get a good job on my nails no matter who does it. Would recommend.
Go! If you're thinking I need a good spot...go! The place is beautiful. The atmosphere if fun and relaxing. Ben did an amazing job. My nails came out so sharp looking. They told me welcome home. I found my place. I will be back.
I took my daughter here to have her nails done for homecoming and I'm so glad I did! Her nails were exactly what she wanted and looked beautiful. We had an appointment and they were ready for her when we arrived. Price was great service was excellent!
Convenient and quick. This is my go to place for semi monthly manicure and gel Polish, but every once in a while I treat myself to a pedicure. Their Polish selection is great and they take pride in the work they do. Highly recommend
Jenny and Danny are the best I feel really welcome when I go and get my nails done. My nails always look great. My family goes there also.
Fast and quality service. I was a walk in pedi and a shellac mani and it was great. My nails look awesome and I was in and out in a reasonable time.
Went in for acrylics for my niece and I. The woman who did my nails did a very poor job at shaping and applying clearcoat. Their dryer did not work for most of the time that we were there. When one of my nails was messed up it took her four times to redo it and they still look awful! Did I mention that they made my knee bleed? And cut my finger, when I said some thing as a woman shrugged it off like it was nothing! Will never be going back!

Place Pictures

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R & T Nails Info

Amenities

Accessibility
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 05:00 PM
Sunday Closed

How to go there

Location