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Ruby Nails

+1 804-308-2116
10921 W Broad St, Glen Allen, VA 23060 United States of America
Open Today: 10:00 AM - 08:00 PM

Quick Facts About Ruby Nails

Ruby Nails place has both strengths and weaknesses, as mentioned in the comments. This analysis will provide an in-depth look at the strengths and weaknesses of Ruby Nails place based on the comments provided.
One of the strengths of Ruby Nails place is their expertise in various nail services. Many customers have praised their ability to do dip, gel, and acrylic nails exceptionally well. This indicates that their nail technicians have the skills and knowledge to provide high-quality manicures. Additionally, customers have mentioned that their nails last a long time, indicating that the durability and longevity of their nail services are commendable.
Another strength of Ruby Nails place is their loyalty program. The comment mentions a point system that gives discounts once enough points are accumulated. This shows that the salon values and rewards customer loyalty, which can be a compelling reason for customers to keep returning. Loyalty programs are also a great way to build long-term relationships with customers and encourage repeat business.
Additionally, the comment about the friendly and attentive staff highlights another strength of Ruby Nails place. Customers appreciate the warm and welcoming atmosphere of the salon, as well as the personalized service they receive. Remembering customers' preferences and creating a relaxing environment are crucial in providing a positive experience for customers.
Furthermore, the cleanliness of the salon is mentioned as a positive aspect. Maintaining a clean and sanitary environment is essential in a nail salon to ensure the health and safety of both customers and staff. This strength indicates professionalism and attention to detail on the part of Ruby Nails place.
However, there are also some weaknesses pointed out in the comments. One customer had a negative experience with a specific nail technician named Julie. The customer mentions the terrible quality of service, including a poorly done paint job and gel paint being all over their hands and face. This indicates a lack of attention to detail on Julie's part. Additionally, the rushed and rough service is mentioned, indicating that the customer did not feel relaxed during their visit.
Another weakness mentioned is the lack of knowledge regarding pricing for different services. The customer in the comment asked about the price difference between dip and gel, but Julie was unable to provide an answer. This lack of information can be frustrating for customers, as they need to know the prices before making a decision.
The customer also mentions being overcharged for a non-quality job. This implies that pricing may be inconsistent or unfair at Ruby Nails place. Overcharging customers for subpar service can lead to dissatisfaction and a negative reputation for the salon.
Finally, the comment about the no fee ATM is mentioned as a positive aspect, but it can also be seen as a weakness. Having a no fee ATM indicates that the salon does not accept card payments, which can inconvenience customers who prefer to pay with cards or do not have cash on hand.
In conclusion, Ruby Nails place has several strengths, such as their expertise in various nail services, a loyalty program, friendly staff, and a clean salon. However, there are also weaknesses, including inconsistent pricing, lack of attention to detail, and a limited payment options. These strengths and weaknesses should be taken into consideration when evaluating the overall quality of Ruby Nails place.


Best TL Reviews

I was displeased with Julies service here. My nails in the end came out decent but the quality of the service was out right terrible. It was honestly the second worst experience I’ve had ever getting acrylic nails. Also, she did overcharge me for a non-quality job. I got acrylic nails with gel and a mini French tip. at first Julie recommended they would look better if I got the dip powder, I asked her if it was a different price than gel and she didn’t know but also didn’t find out for me so I decided to stick with gel. In the end, the paint job was so stripy and sparse, she offered to put sparkles over it so it wouldn’t show that bad. I also had to keep telling her that the led light was not on. Once I finished I realized, I have brown gel paint all over my hands and when I got into my car, I realized it was on my face as well. She let me walk out with gel paint on my face. The service was rushed, rough, and not relaxing at all. I wish I would have gotten a percentage off because she could tell I was not pleased. I didn’t bother to fight for it since I don’t want to cause a scene and instead will book with another nail tech in the salon. I’m so disappointed because a friend recommended me here and I really wanted to have a great experience but it turned out to be bad. ????
Fantastic with dip, gel or acrylic. I only go to Ruby to get my nails done. I love that they have a point system that gives discounts once you have enough points. They are great at making designs, matte, French nails anything with a picture to reference! Not to mention my nails last all month - if not longer on acrylic and dip.
Best spot in town! Everyone there is fabulous, I swear by Danny. If you need to get your nails done, pop on over to Ruby Nails; always greeted with smile, they remember you and your preferences, great atmosphere and so relaxing. Don’t forget to ask for their Mamosas ???? 10/10
Oh my goodness! I’m so happy to have gotten my nails s done here! My nail technician Livy was so amazing. She was gentle, patient, and so sweet. She pampered me like royalty and helped me relax from a highly exhausting day. Thank you so much Ms. Livy, and I look forward to continuing service through you from here on out!!
I waited until my second visit before giving this review. I was unbelievably impressed with the job TRACY did. She did both my feet with gel and dipped my nails. She is now my go-to person. Also they have a no fee ATM.
Visited for the first time and was very pleased with Dany and the services. Love the cleanliness of the store and atmosphere was great. I will be returning. Loved my nails. I never had dip but I love it.
I did my pedicure and manicure with Shellac Gel Nail polish... today there was a discount of 30% on all your services. It was really to have their service. Neat and clean service and satisfied our needs... good thing is their interior and their complement of fruits and drink...
UPDATE: 2 years later & still great!!! Mani & Organic Pedicure-just FAB, hot stones & paraffin warmed-so good. Thank you TRACEY!!!
2 yrs ago post: recalling our fabulous girl time at Ruby Nail's yesterday!!! Best mani-pedi ever with ALL the pampering!!! Snacks, drinks, and NECK message INCLUDED!!! Lee & May we awesome!!! We'll be back!!! Updated & very eye appealing & relaxing!!!!

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Ruby Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 11:00 AM - 05:00 PM

How to go there

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