Quick Facts About Kay's Nails & Spa.
Kay's Nails & Spa has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one comment mentions that the technicians, Long and Kayla, took their time and checked multiple times to ensure that the customers were happy with their nails. This indicates that the salon provides attentive and personalized service, focusing on customer satisfaction. Additionally, the comment highlights that the prices at Kay's Nails & Spa are more affordable compared to other salons, while still delivering better quality work. This is a significant strength as it suggests that customers can receive excellent service at an affordable price, making it a cost-effective option for nail services. Furthermore, another customer on vacation mentioned that they usually have issues with their nails but were pleased with the result from Kay's Nails & Spa. This demonstrates that the salon is capable of delivering satisfactory results, even to customers who are typically picky or have had negative experiences elsewhere.
Another strength of Kay's Nails & Spa is that one customer emphasized the importance of making an appointment. This indicates that the salon values its customers' time and offers the convenience of scheduling ahead, allowing for a smoother and more efficient experience. Additionally, a comment mentions that the technician did an amazing job, providing nails that were exactly what the customer wanted. This signifies that the salon has skilled and talented technicians who can deliver precise and desired nail designs.
Moving on to the weaknesses, one customer expressed disappointment with their experience due to the technician failing to listen to their requests. They specifically mentioned wanting straight nails and feeling ignored by the nail technician. This indicates a weakness in communication and customer service, as the customer's concerns were not addressed. Additionally, the same customer mentioned that their cuticles were cut, suggesting a lack of attention to detail and perhaps rushed service.
Another weakness highlighted by a negative comment is the poor quality of work. The customer stated that the salon messed up the colors, applied additional color sloppily, and their sister's nails had bubbles and bumps. The customer also criticized the technician's professionalism for having to fix her own mistakes. This comment suggests inconsistency in the quality of the services provided, as the customer's expectations were not met and the technician had to rectify their errors. Furthermore, the customer concluded that the experience was not worth the money, indicating a weakness in terms of value for the services offered.
Overall, Kay's Nails & Spa has strengths such as attentive customer service, affordability, skilled technicians, and convenience in scheduling appointments. However, there are weaknesses in terms of communication, attention to detail, consistency in quality, and value for the money spent.
Best TL Reviews
We saw Long and Kayla for mine and my daughters full set. This was our first time seeing them after going to several other salons we didn’t like. Kays nails did not disappoint! Both techs took their time and checked several times that we were both happy, not to mention their prices are way more affordable them anywhere else we’ve been with better quality work. We will definitely be back! Thanks Long and Kayla!
I give it two starts because the lady who did my nails i asked her to make them straight and she just smile and nodded ???? she also cut my cuticle. Definitely rushed. For my first time ever getting my nails done I expected to be listened to.
Here on vacation and I’m so picky about my nails. They did them so good!! I’m in love and I usually have issues with most of the nails I get done. Would come back if I lived here
The first photo is what I asked for. I definitely did not get that:( they messed up the colors, and just sloppy put more color on top. My sisters nails were filled will bubbles and bumps, and the lady doing them was very rough and UNPROFESSIONAL because she had to fix her own mistakes. NOT WORTH THE MONEY. Horrible. Will not be returning.
She did an amazing job. I get my nails done regularly and stick to the same person but since I had just moved to the area, I wasn't sure who to go to. I am glad I came here, I will be a regular. Best if you make an appointment.
They did such a great job! My first visit here and I feel so valued. There is no enamel touching my cuticles and the shape is EXACTLY what I wanted.
I like every one the is so nice and I love my nails I recommend everyone to this place
Just moved to the Pueblo area and needed to find a great nail salon and this is my new favorite place!! Will be going back again!! The lady that did my nails was very friendly and took her time and did a amazing job!!
Place Pictures
Kay's Nails & Spa. Info
Amenities
Health & safety
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Appointment required
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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