Quick Facts About pure organic nail salon spa
Strengths:
1. Price: Multiple comments mention that the salon is affordable. This could be a strength for customers who are looking for a budget-friendly option.
2. Service: Some comments describe the service as good, excellent, and professional. This suggests that the salon has staff members who are skilled and knowledgeable in providing nail services.
3. Customer satisfaction: While there are negative comments, there are also positive comments about the quality of the service. Customers mention that their nails were fixed when they expressed dissatisfaction and that there was a focus on delivering quality.
4. Owner responsiveness: In one comment, it is mentioned that the owner offered to fix a customer's nails when they were unsatisfied. This shows that the owner is responsive to customer concerns and is willing to address issues.
Weaknesses:
1. Hygiene: One comment mentions that the salon was unhygienic. This could be a significant weakness as cleanliness and hygiene are important in a nail salon to prevent infections and ensure customer safety.
2. Nail care quality: Several comments highlight issues with nail care, such as nails not being filed or polished properly, resulting in poor outcomes. In one instance, a customer even mentioned bleeding due to poor nail cutting. This indicates a weakness in the skill level or attention to detail of the staff.
3. Inconsistent service: While some comments praise the service, others mention negative experiences with staff. This suggests inconsistency in the service quality provided, which can lead to a lack of customer trust and loyalty.
4. Communication barrier: It is mentioned in one comment that the staff does not speak or understand English, except for the cashier. This can create difficulties for customers who cannot communicate effectively with the staff, leading to misunderstandings and potential dissatisfaction.
5. Product quality: One comment criticizes the quality of the products used, indicating that they may be of low quality. This can result in unsatisfactory outcomes and damage to customers' nails.
6. Wait time: Commenters mention long wait times, especially on weekends. This can be a weakness as customers may become frustrated and choose to go elsewhere if they have to wait for an extended period.
In conclusion, while the pure organic nail salon spa place has affordability and some positive customer experiences as strengths, it also has weaknesses in terms of hygiene, nail care quality, inconsistent service, communication barriers, product quality, and long wait times. Addressing these weaknesses and improving the overall customer experience could help the salon attract and retain more customers.
Best TL Reviews
Zwar günstig, jedoch teilweise unhygienisch und die Nägel wurden weder gefeilt noch poliert. Die Nagelhaut wurde so schlecht geschnitten, dass ich an 3 Fingern blutete. Nicht empfehlenswert!
I came twice before and the service was good for the price, but the third time, my pedicure was painful and on top of it she cut me and denied it I don’t think I’ll be back again…unfortunately I don’t have her name she was not friendly at all! People like that can destroy your business unless the owner doesn’t do something about it ! I had a business I know..unfortunately I think the owner doesn’t really care too..
Very bad customer service. Products are bad quality and that is the reason of the low price. My nails got damaged. I do not recommend this place
It came out so ugly, they Took forever, I could tell they didn’t know what they are doing, honestly worst experience ever and the fact that they still charged me full price ????
The service is excellent but the only problem is that they don't understand/speak English except the cashier lady. It is a bit difficult for people like me to translate.
TERRIBLE!!!! Me pusieron dos colores diferentes, la chica no me limpió bien las uñas, y para el colmo , cuando le dije que no era el mismo color de molesto mucho y me hablo de mala manera , tienen caras largas , te atienden mal !
I had a manicure done while traveling with a thick acrylic coat - which I regret big time !!! Yaniris took her time to take out all of it and fix my nails perfectly. She is SO detailed - cuts my cuticles perfectly, very professional, super friendly and takes her time to deliver quality. I've had other girls previous from Yaniris for my mani/pedi which did a good job but just as any other businesses there is always that one person that it's opposite, had a bad experience trying the dip for the first time with other manicurist. Seemed to me it was her first time doing it, I approached the owner Ms. Patria and expressed her my unsatisfying results. She immediately offered me to come back to fix it without a problem.
Overall very good experience, only downfall for me is the wait time. Is a first come, first serve which in week days is tolerable wait time but weekends it's 4hrs+ waiting time.
Would never go back here again! Do not go to this salon if you want your nails to become extremely damaged. I had a terrible experience here when I was getting a regular mani pedi.. the lady shaved my actual nails with a machine that is usually used for acrylic nails. Overall, I would never come back to this salon ever again. Terrible job! The lady who did my nails spent 3 hrs on my nails I came at 6 pm and she finished at 9 pm (past there closing time) with terrible results for simple white nails.
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pure organic nail salon spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 08:30 AM - 08:00 PM |
|---|---|
| Tuesday | 08:30 AM - 08:00 PM |
| Wednesday | 08:30 AM - 08:00 PM |
| Thursday | 08:30 AM - 08:00 PM |
| Friday | 08:30 AM - 08:00 PM |
| Saturday | 08:30 AM - 08:00 PM |
| Sunday | 08:30 AM - 04:00 PM |
How to go there
Location
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