L A Nail Shop

+1 770-603-2242

840 GA-138 Spur, Jonesboro, GA 30236 United States of America

Open Today: -

Quick Facts About L A Nail Shop

L A Nail Shop, as evidenced by the comments provided, has both strengths and weaknesses. In order to provide an analysis, let us begin with the strengths of the shop.

One strength of L A Nail Shop is its skilled nail technicians. Some commenters mentioned that they had positive experiences with certain technicians who provided good work. This suggests that there are capable individuals at the shop who can deliver satisfactory services to customers.

Another strength is the quick service provided by some of the technicians. One commenter mentioned that they were attended to promptly because the technician knew they had to be somewhere. This indicates that the shop is capable of providing efficient service when required.

Additionally, some commenters expressed satisfaction with services other than nail care. One individual mentioned that they were happy with the lash services they received. This suggests that L A Nail Shop may offer a variety of beauty services and could potentially meet the needs of customers looking for other treatments as well.

However, L A Nail Shop also has several weaknesses, as mentioned in the comments. One common criticism is the lack of cleanliness. Commenters mentioned seeing dust on lights, dirty salon chairs, and a generally unclean environment. Maintaining cleanliness is crucial in any establishment offering personal care services, as it ensures the health and safety of both customers and employees.

Another weakness highlighted in the comments is the issue of overcharging. One customer mentioned being charged more than the advertised price for a pedicure, while another commented on being asked to pay extra for a redo that was necessary due to the technician's mistake. These instances indicate a lack of transparency and fairness in pricing, which can create dissatisfaction among customers and erode trust in the business.

Several negative comments mentioned issues with customer service. Customers reported being treated disrespectfully and even threatened by the staff. This suggests a lack of professionalism and a hostile environment within the shop. Poor customer service can heavily impact a business's reputation and deter potential customers from returning.

Furthermore, there were complaints about unsanitary equipment and a lack of hygiene practices, such as the nail technician cutting a customer and denying it in front of their face. These issues pose a serious risk to the health and well-being of customers and can lead to infections or further complications. Maintaining proper sanitation protocols is crucial for any nail salon, and the failure to do so can result in severe consequences.

In conclusion, while L A Nail Shop has some strengths, such as skilled technicians and quick service, it has significant weaknesses that need to be addressed. The shop must prioritize cleanliness, fair pricing practices, and customer service in order to improve its reputation and ensure customer satisfaction. Additionally, strict adherence to hygiene standards is paramount to protecting the health and safety of customers. By addressing these weaknesses, L A Nail Shop can work towards creating a positive and enjoyable experience for its customers.

Best TL Reviews

they need to just shut down this shop , i have polish all over my hands and clothes . I should have known when I walked in and not a single customer was being serviced on a weekend . smh I asked for all white full set medium with ballerina tip . told her i didn’t like it and she went speaking in her language . i just paid $65 and left . I will never be back !!

I've been here a few times. The work is good but the facility is dirty. You can see the dust on the lights above, the salon chairs and drying station was really dirty. Today it put my allergies in overdrive coupled with the customer who sat next to me smelling like she had been smoking all night. I'm going home with a sore throat. This place needs a good sanitized cleaning.

As I’m looking at the sign that says a pedi is $30 the lady is telling me $40, and charging full price for a kids pedi is distasteful.

No issues, thus far...didn't get anything done myself only took my mama to get a pedicure that she enjoyed. Will plan to revisit this place in the future...

They cut my finger with one of the tools and then denied that they did it in front of my face. THREATENED TO CALL THE COPS BECAUSE I REQUESTED A DISCOUNT FOR THEM CUTTING ME WITH UNSANITARY EQUIPMENT! They do not respect you. Overcharging and saying that the price list that is hanging up is old! Left polish off the side of my nail on ALL NAILS!

To be honest I have been there a couple of times and its really 50/50 with them. It depends on who is doing your nails. Cause the guy and I think her name is Lee not sure sorry. Are really good. Don't get the old lady sorry she is not good at doing full sets. All and all I have done lashes and they good. So I will be going back until not satisfied.

Wasn't a bad experience. She was quick because she knew I had to be somewhere.

I wouldn’t recommend coming to this nail shop. They are extremely unprofessional. The manager/owner did my lashes and I told her that I didn’t like the way she did one of them & that I wanted it redone. She then proceeded to tell me that it turned out the way it did because my natural lashes were uneven. When I had her redo them she started pulling the lashes off, damaging my real lashes underneath. After she fixed it I gave her my card and I was charge an additional fee because she had to redo something that she messed! Never again.

Update: I disputed the charge and was successful in receiving my full payment back #petty.