Nail 2001 By Sam

+1 520-903-0325

515 E Grant Rd #161, Tucson, AZ 85705 United States of America

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Quick Facts About Nail 2001 By Sam

Nail 2001 By Sam place is a nail salon that has received mixed reviews from customers. It is important to consider the strengths and weaknesses of the salon based on the comments provided.

One strength of Nail 2001 By Sam place is the variety of nail colors and styles they offer. According to one customer, they have a lot of traditional and trendy nail colors, and they can do any style, whether it's old school square or coffin nails. This indicates that the salon has a wide range of options to accommodate various customer preferences.

Another strength mentioned by a customer is the friendly and welcoming atmosphere of the salon. They mentioned that the staff made them feel comfortable and provided great customer service. This suggests that the salon values creating a positive experience for their customers and focuses on building a friendly environment.

In terms of weaknesses, one recurring complaint is the quality of service provided and the lack of attention to detail. Several customers mentioned that their nails were not filed properly, causing discomfort and even pain during the process. Additionally, one customer mentioned that their cuticles were not properly trimmed, which is a customary step in a manicure.

Another weakness mentioned by multiple customers is the lack of professionalism and disregard for customers. Some customers stated that the employees were more focused on their own activities, such as watching TV shows or interacting with incoming customers, rather than providing quality service. This indicates a lack of dedication to their work and a lack of focus on customer satisfaction.

Pricing issues were also mentioned by customers. One customer mentioned that they were charged a higher price for a specific nail color, while another mentioned that the price for fills and gel nail polish was significantly higher compared to other salons. These pricing discrepancies suggest a lack of transparency and consistency in pricing, which can be a major weakness for the salon.

Other negative aspects that were mentioned include the use of low-quality products, such as a gel polish that did not last long, and the experience of feeling disregarded as a customer. One customer mentioned being harassed by a homeless person outside the salon, and the salon staff did not seem to care. This lack of concern for customer safety and satisfaction reflects poorly on the salon's professionalism and overall reputation.

In conclusion, Nail 2001 By Sam place has some strengths, such as a wide variety of nail colors and styles, and a friendly and welcoming atmosphere. However, there are several weaknesses that need to be addressed, including issues with service quality, professionalism, pricing, and customer satisfaction. These weaknesses indicate a need for improvement in areas such as training and customer service management.

Best TL Reviews

Expensive especially for something you didn’t even ask for. The man was very rough filing my nails I was holding back tears I felt like I was bleeding especially when he put something on my nails that burned like alcohol. Then when he was done they switched employees so I showed her a picture of what I wanted. I thought it’s super simple no way so less then up. Asked for French tips medium length and she painted half my nail straight across it looked like i asked for half color. Then she proceeded to add glitter when I didn’t even ask for it and she never asked me if I wanted glitter. But I had been there 3 hours already and I didn’t want to be there any longer so I just let her.

I've only had my nails done a handful of times, but this has been the worst experience I've had yet. The lady who did my nails was more focused on watching her Chinese soap operas on her tablet then she was actually working on my nails. She did nothing to remove the calluses on my feet or trim my cuticles, typically customary with manicures one would think. When I walk in she seemed upset because I was distracting her from watching her soaps. For manicure and pedicure, I was out in less than 25 minutes, not thanked or even acknowledged, and they changed the price on me because I decided to change the color of my nail polish before she had even started painting. I wish I had read the previous two reviews because this is exactly what happened. I could have done my nails better myself with a blindfold on. Here's my manicure after only 3 days.

Hands down my go to salon. Soooo friendly when you come in They make you feel comfortable and the nails are always beautiful. If you like your nails done beautifully or a specific way you can come in. Pedis are relaxing like always with massaging chairs. They have alot of traditional and trendy nail colors, styles and they can do any style like the old school square or coffin or whatever. Sam is very good at doing what you show him a pic of what you like and his wife is also very creative. Very family oriented. Customer service is high. Great prices and great work and close to the University or anywhere really. They're always open.

Literally the worst. Cut my finger up. And I showed the lady exactly what I wanted, and she gave me something completely different. And then charge me a big amount for it. And the “gel” they use is HORRIBLE. My nails look so bad. And they charged me such an unreasonable price for the nails that I got. This place is a scam. I want my money back

it is what it is- weird piano in the back, takes walk ins, limited colors, affordable. My “gel” manicure barely lasted a week but for $22 at the last minute I can’t complain.

I was going to get my nails done I waited they had four employees there no one wanted to help finally the man quoted me 35 for a fill on my nails as I sat down I picked my color blue he charged ten more just for the color blue!!! I didn’t get me nails done I was outraged I’ve been doing my nails for 20 plus years that’s ridiculous won’t go here or recommend here

I have been coming to see Sam and have him do my nails since my daughter was a baby. She's now 21. However today I went to get fills and they charged me $45.00. As much as I like the job that Sam does on my nails I don't think I will be coming back anytime soon. All I got was fills and gel nail polish and it cost $45.00 THATS JUST CRAZY. I can get the same service for $25.00 cheaper if I go to my normal nail shop. At my normal nail shop I can get my nails done and get a pedicure for the price I was charged for today.

First there is a homeless guy harassing my friend & I, owner didn'tseem to care.. Not a huge selection of colors, not friendly, seemed focused on incoming people. I stopped him in the middle of my manicure because he wouldn't trim all my cuticle + tried to tell me the "regular" polish he put on my toes was now a "gel" polish. I was feeling disregarded & didn't like to be mislead. Paid for the pedi & left ... Never going back!