NAILS OF AMERICA

+1 423-790-5505

250 Paul Huff Pkwy NW, Cleveland, TN 37312 United States of America

Open Today: -

Quick Facts About NAILS OF AMERICA

NAILS OF AMERICA appears to have several strengths based on the comments provided. First, the salon is praised for providing a superior experience and excellent service. Raymond is specifically mentioned as a skilled and attentive nail technician, providing a high-quality manicure experience. The atmosphere is also described as beautiful and very clean, creating a pleasant environment for customers. Additionally, the availability of margaritas and comfortable massage chairs enhances the overall experience and adds to the salon's strengths.

Another strength of NAILS OF AMERICA is their friendly and welcoming staff. Multiple comments mention the warm and friendly greetings received upon entering the salon. This positive customer service experience contributes to the overall satisfaction of customers and makes them feel comfortable in the salon.

The salon's selection of services is also highlighted as a strength. Customers appreciate the variety of options available, such as dip powder manicures and gel nails. This allows customers to choose the service that best suits their preferences and needs. Furthermore, the salon offers a February discount, showcasing their ability to provide additional value to customers.

One particular strength of NAILS OF AMERICA is their attention to detail and kindness towards customers, especially in the context of bringing children to the salon. Commenters mention how the technicians were patient and gentle, providing an enjoyable experience for both the customer and their child. This attention to detail and accommodating nature sets NAILS OF AMERICA apart from other salons and contributes to their positive reputation.

Despite these strengths, there are a few weaknesses highlighted in the comments. One customer had a negative experience, with the nail technician not matching the color and showing a lack of professionalism by being on the phone and burning the customer's nails with the drill. This negative experience showcases a lack of consistency in service quality and attention to detail.

Additionally, one comment mentions that the prices at NAILS OF AMERICA are higher compared to other places. While the customer acknowledges that the customer service and results make up for the higher prices, it is still important to consider that the prices may be a weakness for some potential customers who prioritize affordability.

In conclusion, NAILS OF AMERICA has several strengths that contribute to a positive customer experience. These include superior service, skilled and attentive technicians, a beautiful and clean atmosphere, friendly and welcoming staff, a variety of services, and attention to detail. However, there are also weaknesses highlighted such as inconsistency in service quality and higher prices compared to other salons.

Best TL Reviews

I just went here today, and this is by far. The most superior experience I’ve ever had. Raymond did my nails and it was the best experience. He is kind and does an excellent job. The massage was spa quality. The atmosphere is beautiful and very clean. Also, they have margaritas and the massage chairs…I’d pay to sit in those.

I really enjoyed my experience here. From the moment I walked in I was greeted and everyone there was super nice and friendly. I had Katy and she done wonderful! I love how she took her time and didn’t rush and made sure my nails turned out good! She was very attentive! I recommend you seeing Katy here. You won’t be disappointed

Went here for the first time after it was recommended. I got their dip powder manicure and my nails have not looked this good in a long time! Definitely recommend it!

I was so blown away by how wonderful my experience was today! I rarely get my nails done partly because I am a mother of two with another on the way and I also get very overwhelmed by the pressure most salons put on upselling. That was not my experience today at all and I am so glad. From the moment we walked in everyone was so welcoming and kind. My daughter had the princess pedicure and the lady did an outstanding job. She was so patient and did a wonderful job on her tiny toenails. The lady who did my pedicure also did a great job. She was very gentle and precise. When my daughter had to go to the bathroom in the middle of painting my nails she even helped her get down and walked with her to the restroom and another tech walked her back. It truly made the whole experience well worth it. Their kindness and attention to detail are unmatched and the salon is beautiful.

Went in for a fill in and they didn’t match the color at all. The nail tech would not get off his phone and burnt every nail he touched with the nail drill. I am so unhappy with the way they turned out but I’m not a confrontational person so I pain 45$ Before I was even able to stand up to leave my nail tech was outside to smoke (you could tell he knows how bad it looked) Horrible experience would not recommend. They look just as bad as coming in ???????????? I had high expectations coming from all the good reviews maybe it was just not a good day.

Went for the first time… very happy with all! The nail tech Raymond was fabulous!! Highly recommend. The business is very clean, staff all very friendly and so many service available. Offered a February discount that was great! Prices are higher than other places but the customer service and results of a job well done make up for it! Be sure to enjoy a beverage while they work on nails and relax!

Kim and Raymond did them. I highly recommend them! They were kind and never hurt me.They even stayed after hours to finish the nails and take our photos.if you want your nails done in the 423 area come here!

My experience was great! Highly recommend NAILS OF AMERICA! As always, the gel nails are beautiful and one of the best manicures I have had in a long time. My favorite time to myself. This place is awesome! Great customer service and very attentive. Prices comparable to other salons.