Polished Nails Easton Maryland

+1 410-822-0210

8168 Elliott Rd a, Easton, MD 21601 United States of America

Open Today: Closed

Quick Facts About Polished Nails Easton Maryland

Polished Nails in Easton, Maryland has received a mix of positive and negative reviews. Let's analyze the comments to understand the strengths and weaknesses of the place.

Starting with the strengths, many customers praised the skills and professionalism of the nail technicians. They appreciated the attention to detail and the fact that the technicians took their time to ensure a great result. Customers particularly mentioned Chelsea, Ashley D., Farrah, and Kevin as exceptional technicians who provided excellent service. This highlights the competence and expertise of the staff at Polished Nails.

Moreover, several customers mentioned the cleanliness and overall ambiance of the salon. They appreciated the fact that the tools were sanitized and that the environment was clean. This demonstrates the salon's commitment to maintaining hygiene standards, which is important to customers to ensure a safe and comfortable experience.

Another strength of Polished Nails, according to customer reviews, is their ability to cater to different needs. Some customers mentioned having thin and sensitive nails, and they were happy with how the technicians, especially Chelsea, took the time to understand their preferences and needs. This shows that Polished Nails values customer satisfaction and strives to meet individual requirements.

The salon also seems to have a positive environment for children. One customer mentioned the children's pedicure chairs and how patient and amazing the technician was with their daughter. This could be appealing to customers who want to bring their children along for a nail treatment.

However, there are also areas for improvement based on the comments. One recurring concern was the behavior of the gentleman presumed to be the manager or owner. Customers were bothered by him playing distracting content on his phone loudly. This issue potentially detracts from the overall customer experience and could be seen as unprofessional.

Furthermore, there were a couple of negative comments related to the durability of the nail designs. One customer mentioned that the holographic layer of their acrylic nails became scratched easily, which left them unsatisfied. This indicates a possible weakness in the quality or longevity of certain nail treatments offered at Polished Nails.

In terms of recommendations, customers consistently mentioned specific technicians they were pleased with, such as Chelsea, Ashley D., Farrah, and Kevin. Highlighting these individuals and their exceptional service can help attract more customers who are looking for skilled and attentive technicians.

To address the issue of the gentleman playing distracting content, management should consider addressing this behavior to ensure a more peaceful and professional environment for customers.

Polished Nails can also improve the durability and longevity of their nail designs by using better quality products or ensuring proper application techniques.

Overall, Polished Nails Easton, Maryland receives praise for their competent and attentive staff, cleanliness, ability to cater to specific needs, and positive environment for children. However, there are opportunities to address issues related to noise disturbance and the durability of certain nail treatments. By building on their strengths and addressing weaknesses, Polished Nails can continue to provide excellent service and attract a loyal customer base.

Best TL Reviews

I went there to go get a manicure with nail designs, my technician was VERY nice to me, she took her time and my nails looked great. There were a few things that bothered me though, there was a gentleman (who I assume is the manager or owner) who sat behind the reception desk and was playing weird stuff on his phone out loud. It was so annoying that I wanted to leave right on the spot. My technician did my nails so good but I would not go again. If I wanted to listen to little kids laughing I would go to the park.

Chelsea is great! I come to see her every two weeks. She always executes just what I would like. I know I can be a little picky about how much I want my nails filed because they are thin and sensitive. She's understanding and patient with me. Thank you, Chelsea!

Brought my daughter here for her birthday. Loved the children’s pedicure chairs. The guy was so amazing and patient with her! Definitely going to be coming back!

I have been going to this place for 2 years and have work with different people and although their service was excellent, it was Ashley Debes, the one that it’s making me want to come back more often. I have sensitive cuticles and skin and sometimes manicures and the whole process for acrylic nails leave me feeling sore. She’s so patient AND attentive to those needs that now I look forward to seeing what new design she comes up with. I would recommend Ashley D. For any of your needs. I’m grateful she’s there.

Mimi T.

Amazing experience! First visit, Farrah did my nails. Very friendly staff, very clean and professional nail salon. I definitely recommend! I will be returning for a fill in. Thank you so much! Very satisfied with my nails! Update: after fill-in of acrylic nails with holographic, the holographic layer became scratched after driving home after they were done. I'm not happy with how scratched they look on the right hand.

Had an amazing pedi! My nail tech was so nice and professional. She did a thorough job, didn't rush through and made sure my feet were properly taken care of. She did a french manicure on my toes and it looked perfect. I noticed that they sanitize all the tools and have a very clean environment which is priority for me. I was very happy with the service and will be back.

My very first time coming here and I LOVED it. My nail techs name was Kevin and he was absolutely FANTASTIC. Showed him a picture I found on Pinterest and did it wonderfully! I highly recommend this place, and if you go ask for Kevin!!

I just recently moved home after eight years and didn't know where to go. My friend recommended Polish and it was great. Kevin was absolutely amazing. He just moved from Ohio so he has only been there two weeks. Did my nails exactly how I wanted them with good conversation and he was very gentle. Definitely my new go-to!!!