Nail Care & Spa

+1 410-276-1104

2744 Lighthouse Point E, Baltimore, MD 21224 United States of America

Open Today: -

Quick Facts About Nail Care & Spa

Nail Care & Spa, like any business, has its strengths and weaknesses based on the comments provided. Let's analyze them in detail.

Starting with the strengths, one comment mentions the quality of the salon, the quality of work, and the kindness of the staff. This shows that the salon has a positive reputation for providing a good experience to customers. Another customer praises the atmosphere of the salon, stating that it is a great place to be in. This indicates that the environment is comfortable and welcoming. Additionally, the comment mentions that the salon offers standard pricing, suggesting that Nail Care & Spa provides good value for money.

Another strength highlighted in the comments is the accommodating nature of the staff. One customer shares their positive experience when their original salon appointment was canceled due to a power outage. Nail Care & Spa took them in at the last minute and ensured they had a full, not rushed experience. This demonstrates the salon's willingness to go above and beyond to accommodate their customers.

The skill and talent of one of the nail technicians, Delmy, is also praised. The customer mentions that they follow Delmy on Instagram and are impressed with her work. This highlights the salon's capability to provide quality nail designs and suggests that they have skilled technicians on staff.

Moving on to the weaknesses, one customer expresses their dissatisfaction with a gel manicure that chipped within two days. Although the salon fixed the nails free of charge, the gel chipped again shortly after. This indicates a potential weakness in the durability of their gel manicures. Another customer mentions that making an appointment is recommended, suggesting that walk-ins might face longer waiting times or difficulty in getting services without a prior booking.

Despite these weaknesses, the overall feedback from customers seems positive, with the strengths outweighing the weaknesses. The majority of the comments praise the friendly staff, perfect nail outcomes, and reasonable pricing. These positive remarks indicate that Nail Care & Spa has a good reputation for delivering satisfactory services.

In conclusion, Nail Care & Spa has strengths in terms of the quality of the salon, workmanship, kindness of the staff, and accommodating nature. These positive aspects contribute to a positive customer experience and reputation. However, they may need to address the weakness regarding the gel manicure durability and consider ways to improve it. Additionally, managing walk-in customers effectively and efficiently would be beneficial to prevent any potential inconvenience. Overall, Nail Care & Spa seems to have a positive customer base but should continue to strive for improvement and customer satisfaction.

Best TL Reviews

I was not satisfied with this experience. I got a gel manicure that chipped within 2 days. I called to complain, and they did fit me in that day to fix the nails. She added another coat, free of charge which was nice. However the gel chipped again 2 days later. For paying $40 and the manicure lasting less than a week, I’m not happy and will not be returning.

It's not easy to put your trust any just any nail salon. I'm blown out of the water with the quality of the salon, quality of work, and kindness of the staff. And all at standard pricing. May want to make an appointment but I was helped as soon as I walked in the door. It is just a great atmosphere to be in, glad to finally have found a salon I love in Baltimore. ????

First time visiting this salon. I was fit in late in the day which didn’t hinder the quality of the experience. I received a deluxe pedicure and a full set with sparkly gel for the holiday season. Blanca was awesome and I’ll be visiting again after the holidays.

We are so pleased with our experience at Nail Care & Spa. We were originally booked at a different salon, which had to cancel because of a power outage, so Nail Care & Spa took us at the last minute. They were extremely accommodating and kind and made sure to give us the full, not rushed experienced, despite our last minute arrival and later evening appointment. We will recommend and return in the future!

Delmy works really well! I asked how she comes up with the nail designs and she said people usually show her what they want and as long as she has the materials she can do it. I follow her on instagram and her work is pretty impressive. Two of my coworkers recommended her. Instagram name: delmynails my overall experience here was good. The staff is very friendly and the place is clean. She told me one other person in there can do the same work she does. Try to make an appointment. I tried to add a picture but. I’m unable to for some reason. But check out her ig page

Staff was so nice and friendly, my nails turned out perfectly - exactly the length I asked for, and they didn't mind switching the color when I didn't like the first one I chose. For $35 for a gel manicure, the price can't be beat either. I'll definitely be back.

Nice setting. Nice friendly staff. Out of all the local nail salons, these manicurists do the best job. I never feel rushed.

Went with my lil sis; she treated me. I’m 7.5 months pregnant, and I fell asleep while the massage chair was going and they were painting my toes. I accidentally jerked my foot while the lady was painting my big toe, and she had to fix it. Then I accidentally brushed the same toe up against something and messed it up and she had to fix it AGAIN. She never complained (at least not in English lol). They also did a manicure for me, and they did EXACTLY what I had asked for. I forgot to tell them I had dip powder on my nails already and that it would have to be soaked, which slowed them down even more. But they were so patient and understanding. Then I tried to tip the lady and she wouldn’t take it because my sister had already paid. Eventually I just laid it down and told her I wanted to tip her, and i refused to take it back. Overall we had a great experience, and I’m so happy with my toes and fingers. My sister got her toes done, and she was also happy. Chair Massage felt great too. Thank you!!