Quick Facts About Tip Top Nails Salon
Tip Top Nails Salon has a number of strengths highlighted in the comments. Firstly, many customers appreciate the cleanliness of the salon. It is mentioned that the salon is always clean, which suggests that the management takes hygiene seriously. This is important for a nail salon as customers want to feel confident that the tools and equipment being used are clean and safe.
Another strength mentioned is the ability of most technicians to speak English. This is important because it allows customers to easily communicate their preferences and expectations. Being able to explain what you want in your own language can help ensure that the outcome of the service is satisfactory.
The long-lasting results of the nail services provided is also mentioned as a strength. One customer specifically mentions that their nails last three weeks or more without breaking or cracking. This suggests that the salon uses high-quality products or employs skilled technicians who are able to provide a durable and long-lasting service. This is a significant advantage as customers want their nails to look good for as long as possible after getting them done.
Friendliness is mentioned as a strength in one of the comments. It is important for customers to feel welcome and comfortable when they visit a salon. Friendliness from the staff can contribute to a positive experience and make customers more likely to return.
In terms of weaknesses, one common complaint is about the language barrier. While most of the technicians are able to speak English, there are instances where customers have had difficulty communicating their concerns. This can be frustrating for customers who may not have been able to express their dissatisfaction or have their issues addressed. Clear communication is important in any service industry, and the language barrier may need to be addressed by providing additional language training for the staff.
Another weakness mentioned is the poor customer service. In one comment, a customer describes a negative experience with a technician who was rough and barely spoke English. The customer also mentions that the technician touched them with their bare feet, which is unhygienic and unprofessional. This indicates a lack of professionalism and customer care, and such behavior should be addressed by the management.
Price discrepancies and dishonesty are also mentioned as weaknesses. One customer reports being quoted different prices for services and feeling lied to by the staff. This is a significant issue as transparency in pricing is important for customer trust. The customer also mentions poor business practices, which suggests a lack of integrity in the management or staff.
Quality issues are mentioned in two comments. One customer mentions that their polish peeled the same day it was applied, suggesting that the quality of the polish used may be questionable. Another customer states that the polish was watered down. These issues indicate a lack of attention to detail and may require a closer examination of the products used by the salon.
Overall, while Tip Top Nails Salon has strengths such as cleanliness, long-lasting results, and friendliness, there are weaknesses that need to be addressed. These include the language barrier, poor customer service, dishonesty, and quality issues. By addressing these weaknesses, Tip Top Nails Salon can improve the overall customer experience and strive for excellence in the nail salon industry.
Best TL Reviews
I love it here. I have been here a lot over the last decade or so. Most of the techs speak English so you can easily explain what you want. It is always very clean. The wait never seems to be too long. The outcome is always excellent.
THE BEST NAILS EVER!!! Foundation is key for me every time I go there my nails will last 3 weeks or more and not break or crack and don't even look it
Such a disappointment! If you don't want your eyelids waxed and your pedicure sloppy and half done, don't waste your time or money. Who aa
I booked a appointment for my birthday Days ahead of time an It took 30 minutes for someone to even sit down with me an she was extremely rough an barley spoke English so if I had complained she wouldn't have understood she smacked my hands hard many times an held on to my fingers very hard and took her shoes off underneath the desk and put her feet right next to mine but those are not the worst things I went 1 day with them An the gloss washed off so it was just powder an they broke an they are even uglier an bubbleier now then before it wasn't worth $50 let alone $10 I HIGHLY RECOMMEND NO ONE EVER COMES HERE
Got my nails done for a dinner date that turned to be more special than I thought. ????absolutely happy. Will be returning with my bridesmaids :)
I went to go get a polish change and eyebrow wax…the woman lied and said that it would cost $25 to change the polish on my hands and another $25 for my feet. I am about 2 weeks out from getting my nails done, so they aren’t fresh, but it could be done to appease ME…the customer. The woman continued to tell me that it would be ugly and that I need a fill in. Fine. I then asked her how much would it be for a fill-in and she said $33 for my hands and more for my feet. So I just got my eyebrows waxed and went to the front to pay. When I got there and saw that the sign said $8 for a polish change, I asked her again. She became irate and made up many excuses that didn’t add up. She said that she thought I meant for gel and said it was $5 extra. I said ma’am, even if I wanted gel that only comes to $13 for a polish change on my hands…she then quoted $15 and spoke in another language to her peers. She was rude and lied to me. For what? To have gotten no money at all in the end. Poor customer service, poor business practices, and straight up lying. I’ve been going since I was in high school, but they will never get anymore money from me. So sad.
I went to get a fill and gel polish and the same day my polish was peeling ???? polish was watered down to me.
They do very good nails and very friendly
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Tip Top Nails Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 11:00 AM - 07:00 PM |
|---|---|
| Tuesday | 11:00 AM - 07:00 PM |
| Wednesday | 11:00 AM - 07:00 PM |
| Thursday | 11:00 AM - 07:00 PM |
| Friday | 11:00 AM - 07:00 PM |
| Saturday | 11:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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