Beauty and the Beach

+1 843-390-3700

30 SC-90, Little River, SC 29566 United States of America

Open Today: -

Quick Facts About Beauty and the Beach

Strengths:

1. Welcoming and customer-focused: The salon is praised for being welcoming and for listening to exactly what the customers want. This indicates that they prioritize customer satisfaction and strive to create a positive and comfortable environment for their clients.

2. Skilled and knowledgeable stylists: Multiple comments mention the talented stylists at Beauty and the Beach. Customers appreciate finding stylists who understand their hair type and can create the desired hairstyle. This suggests that the salon has experienced and skilled professionals who can cater to a variety of hair types and styles.

3. Good service: The positive comments about specific stylists and the overall salon experience indicate that the staff provides good service to their clients, ensuring that they leave satisfied with their haircuts and styles.

4. Lovely atmosphere: One comment mentions the beauty of the salon's interior. This suggests that Beauty and the Beach has created a pleasant and visually appealing environment for their customers, which can contribute to a positive overall experience.

5. Positive online presence: Several comments indicate that customers found the salon online. This suggests that Beauty and the Beach has effectively established an online presence and has garnered positive reviews and recommendations.

Weaknesses:

1. Political affiliation: One comment mentions that there were Trump stickers at many of the stations, which made the customer uncomfortable. While this may not directly impact the quality of the salon's services, it can lead to a perceived lack of inclusivity and create a negative experience for customers who do not support or agree with the political views displayed.

2. Inconsistent customer service: One comment mentions a negative experience with customer service when trying to make an appointment. The customer had difficulty reaching the salon and received inconsistent information. This indicates a lack of communication and organization within the salon, which can be frustrating for potential clients and may deter them from scheduling an appointment.

3. Long wait times: One comment mentions being put on hold for 10 minutes when trying to make an appointment. While this may be a one-time occurrence, it suggests that the salon may not prioritize timely and efficient customer service, leading to potential dissatisfaction for clients who value promptness and convenience.

Based on these comments, it can be concluded that Beauty and the Beach has several strengths, including skilled stylists, good service, a welcoming environment, and positive online presence. However, they also face weaknesses in terms of inconsistent customer service, potential political affiliation concerns, and long wait times. By addressing these weaknesses and focusing on building on their strengths, the salon can continue to provide excellent service and attract and retain satisfied customers.

Best TL Reviews

I found this salon online. I have a chronic illness and cannot sit for long so avoid getting my hair done. I had the same hair dresser in DC for 12 years so was hesitant to try anyone new. They are welcoming and listen to exactly what you want. Karla is so kind and open. Highly recommend!

Amazing.... Amazing Onwer! She runs a tight ship.

My first visit went well until a male client came in and started extolling all of the virtues he saw in Trump. I looked around and saw Trump stickers at many of the stations. I am not a Trump devotee, and while trying to relax and enjoy myself while there, and also attempting to drown out his comments I have decided not to return.

Let me start by saying this..because I have very thin and baby fine hair, I am very selective or should I say picky about who does my hair . If it gets screwed up its over because my hair doesn't grow fast. I had a stylist whom I adored for 6 years, with heavy heart to mention she passed away in November. I've not had a cut or style since then due to anxiety of going to the wrong stylist and my hair getting ruined. I googled several places and prayed that I could find the right person with the right skill who knows and understands my hair type. I found Beauty and the Beach,I called and spoke to a stylist named Maureen and I informed her of my insecurities and she assured me she understands my feelings because she too had the same hair type. I was able to see her SAME DAY. She was very friendly and not only that she proved to me she knew how to manage and create the hairstyle I was looking for. I left not only thanking her but thanking God I found her and ill claim her as my new stylist and I would encourage whomever is reading this to do the same. Go See Maureen!!

Called 3 times to try to make an appointment with someone as a new client.

Was told to call back in 45 minutes and ask for a particular person.

I called back and was then told that she did not have access to anyone's schedule.

Received a call back over a week later and a message was left to call them. I had already

found a great place and am extremely happy with them.

Absolutely phenomenal! Can never find a good hair dresser until I found Renee here! Ladies here are lovely, inside is beautiful. If I could rate this more than a 5 Star I would! Highly recommend!

I used to go here to get my hair done. I called for an appointment and was put on hold for 10 minutes. Needless to say I now go elsewhere. Not good customer service at all.

I am new to the area and went there for the first time. Lacey is awesome Love my new cut !! Will definitely become a regular