B-Nails

+1 901-371-0406

7605 US-70 Ste 106, Bartlett, TN 38133 United States of America

Open Today: -

Quick Facts About B-Nails

B-Nails place is a salon that has received mixed reviews from customers, highlighting both strengths and weaknesses. In order to assess the strengths and weaknesses of B-Nails place, let's analyze the comments provided.

One of the strengths mentioned by several customers is the cleanliness of the salon. They appreciate the fact that B-Nails place uses sanitized instruments and has special liners in the pedicure bowls. This indicates that the salon prioritizes hygiene and takes steps to ensure a clean environment for its customers.

The variety of nail color options is also mentioned as a strength. Customers appreciate the wide selection of colors available at B-Nails place, commenting that they have every color imaginable to choose from. This shows that the salon caters to customers' preferences by providing a diverse range of options.

The friendliness of the employees is another strength highlighted in the comments. Customers mention that the staff at B-Nails place is welcoming and friendly. They appreciate the effort made by the technicians to engage in conversation and make customers feel welcome. This suggests that the salon values good customer service and strives to create a positive atmosphere for its clients.

A common weakness mentioned by customers is the inconsistency in the quality of the nail services. Some customers complain about issues with the nail work, such as nails being different sizes or having lumps. This indicates a lack of consistency and attention to detail in the services provided by some technicians at the salon.

Another weakness mentioned by customers is the lack of professionalism displayed by some staff members. Customers report instances of technicians being distracted by their phones or prioritizing regular clients over new customers. This behavior makes customers feel neglected and unimportant, which is not conducive to a positive salon experience.

Several customers also mention issues with communication and listening skills of the technicians. They highlight instances where their specific requests were not met, such as wanting a different nail shape or color. This lack of attention to customer preferences can lead to dissatisfaction and frustration.

In one comment, a customer expresses concern about the use of a drill during a manicure, which resulted in nails flying all over the place. This highlights a safety issue, as customers expect a clean and controlled environment during their nail services.

Another weakness mentioned is the long wait times experienced by some customers. They mention being kept waiting for over an hour, despite having appointments. This indicates a lack of organization and time management on the part of the staff, leading to customer dissatisfaction.

Lastly, there is a comment about a technician being rude and aggressive towards a customer. This indicates a lack of professionalism and customer service skills, as customers should be treated with respect and courtesy at all times.

In conclusion, the strengths of B-Nails place include its cleanliness, wide range of nail color options, and friendly staff. However, weaknesses include inconsistent quality of nail services, lack of professionalism in some staff members, issues with communication and listening skills, safety concerns, long wait times, and instances of rude behavior towards customers. It is important for B-Nails place to address these weaknesses in order to provide a better overall experience for its customers.

Best TL Reviews

I went to this place by myself to help with my social anxiety and also treat myself to some nails. I mean I like the nails but my thumbs definitely are messed up and two different sizes. I also noticed that there’s a slight pink shade on some of my nails when I only wanted white. Some nails have a little too much product on them.

The one thing I didn’t appreciate was the fact my nail technician kept looking behind me. Like he was waiting for people. He also kept going on his phone too. every time his regular clients came in, he mostly spoke to them while doing my nails. I’m not sure if this normal behavior for a salon but I honestly rather try another place next time. :( It just felt like I didn’t matter as much as them. He was nice though, I was just frozen up so it was hard to have a conversation with me. Maybe I might give this place a shot again one day but for now, I’m going to explore my options.

People said they are cute nails but noticed the same issues as me. Thank you to this place for being my first nail salon experience though!

This is the best nail salon! They are very clean use sanitized instruments. Have every color you could imagine to choose from. Employees are very welcoming and friendly. They do a great job. Have special liners in the pedicure bowls. They also offer brow waxing as well.

This place is clean and welcoming. The owner Tom did my nails and he was nice and friendly. I have gone to many other salons up and down Germantown pkwy and the techs do not try to make conversations with you unless they know you. These techs here talk to you and make you feel welcome. they did a fantastic job to my dip nails.

ok so my name is christy and my nails look nice, there are some lumps in a couple of our nails , but the guy that sits on the left at the second table was real

rough and made my daughter in law bleed on several fingers, and he didnt listen she said she wanted oval shaped nails and he did square round, and for the price you pay , we were not happy with out first time going here and probably wont be back

Husband and I go here often and always have a wonderful experience. Today not so much. Got a mani pedi yesterday after choosing a gel color off the wall and the colors in the set don't match. Went back to get correct color on fingers thinking she accidentally grabbed the wrong bottle heading to the manicure table but still got a different color. It didn't even match the color on the bottle. When I pointed it out the younger girl said the number was the same (it was) then shellac. I guess that causes a color change? I think the product is off but I guess if the number is correct we shouldn't trust our eyes. In photo toes are the correct color. They use a different bottle(non shellac) for toes. Stay away from DC94 if you want the same color on both toes and fingers.

I went to get a dip manicure. The guy giving the lady next to me her manicure was using the drill to remove her old nails and bits of her nails were flying all over the place. I was covered in her old nails. The lady doing my manicure pushed my cuticles back without soaking them no cuticle softener or anything. She didn't shape my nails or anything. Once she was done with the dip she just got up and walked away. I thought she would be back to finish the service with cuticle oil and the hand massage. Nope, never came back, never said bye, thank you or anything. Someone else came over and asked if I was ready to check out. I told him I didn't think she was finished with the service until she waived that she was finished from across the room working on someone else. So I was charged full price for a sloppy half way done service.

Have been going to this salon for 12 years, three owners. Recently, while the staff is good, even with an appointment for my granddaughters and I, we were kept waiting for an hour and 15 mn. Finally, I spoke out as people who came in after us were being taken. It seems that if you are getting a basic color change on toes and acryics, the owner will skip over you if someone is getting a more expensive service. They'll lose their bread and butter clients... haven't been back. Phong and Truk always did a great job.

The male Tech was rude and aggressive he got mad because I asked him to put a towel on the manicure table while doing my service and started talking to me very crazy and loud. I felt bullied and will not spend money where I'm not treated right