Elegant Nails

+1 864-486-8188

2153 E Main St, Duncan, SC 29334 United States of America

Open Today: Closed

Quick Facts About Elegant Nails

Strengths:

1. Excellent service and talent: Numerous comments mention the high quality of service provided by the technicians at Elegant Nails. They are praised for their attention to detail and their ability to meet customers' needs.

2. Personable and friendly staff: Customers appreciate the friendly and welcoming nature of the staff at Elegant Nails. This creates a positive and comfortable atmosphere for customers.

3. Skilled technicians: Customers mention the talent and skill of the technicians at Elegant Nails. They are able to perform various nail treatments, such as pedicures and manicures, to a high standard.

4. Availability and flexibility: One comment mentions the salon's ability to accommodate walk-in customers with no appointment. This shows that Elegant Nails is able to provide services promptly and efficiently.

5. Clean and well-maintained salon: Multiple comments highlight the cleanliness and pleasant atmosphere of the salon. This reflects positively on the professionalism and hygiene standards of Elegant Nails.

Weaknesses:

1. Lack of complimentary slippers: One comment mentions that slippers used to be provided for free after a pedicure, but now they are available for purchase at $5. This change may be seen as an unnecessary expense for customers who previously appreciated the complimentary slippers.

2. Inconsistent service: One comment refers to a negative experience where the customer did not receive satisfactory service. The staff member was described as unfriendly, and the resulting pedicure was not up to standard. This indicates a lack of consistency in the level of service provided by Elegant Nails.

3. Poor customer service: Another comment describes a situation where a customer felt ignored and overlooked by the staff. The person checking people in seemed disorganized and prioritized other customers over the individual who had been waiting for a considerable amount of time. This reflects poorly on the overall customer service provided by Elegant Nails.

4. Lack of attention to customer preferences: One comment mentions that the technician did not ask the customer how they wanted their toenails done and ended up cutting them too short. This lack of consideration for customer preferences could lead to dissatisfaction and a negative experience.

5. Delayed service: In one comment, a customer expresses frustration about having to wait much longer than expected for their treatment. The individual felt that they were skipped multiple times and witnessed other customers being serviced before them. This indicates a lack of organization and efficiency in managing customer appointments and wait times at Elegant Nails.

Best TL Reviews

Excellent service and talent! Diamond was very personable and did a great job with my pedicure. I would definitely recommend. Same great attention to customers needs every time.

Only con is I would remember to bring sandals next time. Finished pedis used to come with free slippers but are now $5 & not really necessary.

Overall great experience and will return.

I recently moved to the area and this was my 1st visit here. I'm very nervous about trying new nail salons as I've had good experiences and awful ones. This was a spur of the moment decision as my husband was getting a haircut nearby, so decided to get just a pedicure and try them out. They got me in immediately with no appointment. Amy was my technician and she did such an amazing job. She paid great detail to my cuticles and also was very careful in cutting the nails, specifically one I have that becomes ingrown if not cut properly. I'm very happy with the service here and glad I found my go to salon first try here in my new city.

Dana did an AMAZING job!! One of the best pedicures I have ever had and I am loving my Christmas manicure. Went with the dip powder (first time) and I will never go back!! Just beautiful!! Definitely will come back!!

Elegant Nails is my choice for manicures and pedicures every 2-3 weeks. When I walk in the door, I am greeted kindly. Everyone is so professional. They do their "magic" to make me feel wonderful about myself when I leave. Today I had the greatest person for a pedicure. HE treated me with kindness and he massaged my feet until I could have fallen asleep ‼️ I will request him for a pedicure every time. Thank you for such another great visit to Elegant Nails ‼️

Really clean and nice inside ! They did an amazing job on my nails and listened to what I said ! 100% recommend this place! This is my new regular spot!

Wow! I haven't had dip nails but I love it. DANA was fantastic and did a fabulous job! I had a awesome experience!

The place was nice and clean but the service was not great at all. When we walk in a person was yelling at us from who knows where, asking what we want. Then the lady didn't ask me how I like my toe nails, and just clipped them off way too short especially on the sides. As well as after I left my feet were not smooth, they were pretty rough. It was just not a good experience at all. I'm definitely not going back.

I came in at 11:40am and asked for a gel fill-in and pedicure. The man checking people in skipped me 3 times. He claimed a lady had an appointment but never seen him check a book or computer. She walked in and stated that. There were 2 young girls who only wanted manicures and he serviced them also minutes after walking in. He repeatedly told me 5 more minutes for an hour ! Other women started leaving the salon when they seen what he was doing. Spend your time and money somewhere else ! I didn’t even talk or tip when I was finally serviced. I won’t be back here.