Quick Facts About Eyebrowse
Eyebrowse Place is a beauty salon that specializes in eyebrow threading and other beauty services. Based on the comments provided, there are several strengths and weaknesses that can be identified.
Strengths:
1. Professionalism: Multiple comments mention the professionalism of Pam and her staff. They are described as being knowledgeable, professional, and providing great services. This indicates that the salon operates in a manner that ensures customers feel valued and taken care of.
2. Skill in Eyebrow Threading: Several customers mention how amazing Pam is at threading eyebrows. They compliment her ability to bring out the beauty in their eyebrows and give precise contours with a nice arch. This highlights the salon's expertise and skill in their primary service.
3. Good Customer Service: Customers mention feeling welcomed and having polite conversations throughout their service. This shows that the staff at Eyebrowse Place prioritize providing a positive experience for their customers. Good customer service can enhance the overall satisfaction and loyalty of customers.
4. Clean and Spacious Facility: A comment mentions that the new building is clean with plenty of space. This is important as cleanliness is crucial in a salon environment, and having ample space ensures comfort for both customers and staff.
5. Long-lasting Eyelash Extensions: One comment praises the salon for their application of individual lash extensions, stating that they last for a long time. This suggests that Eyebrowse Place has expertise in lash extensions and can provide a service that meets customer expectations.
6. Affordable Prices: Customers mention that the prices at Eyebrowse Place are great and that they love the price. This indicates that the salon offers competitive prices, making their services accessible to a wider range of customers.
Weaknesses:
1. Inconsistent Service: One negative comment mentions a decline in the quality of service over time. The customer states that their most recent visit was horrible, with their eyebrows being shaped badly and shortened past the starting point. Inconsistent service can lead to dissatisfaction and loss of trust among customers.
2. Lack of Attention to Detail: Another comment expresses disappointment with the service received, stating that the salon worker cut a huge chunk of their eyebrow off and made them look uneven. This highlights a lack of attention to detail and proper consultation with the customer before making changes to their eyebrows.
3. Staff Overload and Rushed Service: A negative comment indicates that the salon was busy with only one staff member present. The customer feels that their service was rushed and that the worker didn't take enough time or care with their eyebrows. This suggests that the salon may struggle with managing customer load during peak times.
4. Lack of Communication: The same customer also mentions that the salon worker didn't ask for permission before making changes to their eyebrow thickness. This highlights a lack of communication and consultation with the customer, which can lead to dissatisfaction and mismatched expectations.
5. Limited Before and After Pictures: The customer expresses frustration that they were not able to retrieve the name of the worker who did their eyebrows and only had limited before and after pictures. This suggests that Eyebrowse Place may not have a process in place to document and share customer results, which can hinder their ability to showcase their work and build trust with potential customers.
In conclusion, Eyebrowse Place has strengths in terms of professionalism, skill in eyebrow threading, good customer service, a clean facility, long-lasting eyelash extensions, and affordable prices. However, they have weaknesses in terms of inconsistent service, lack of attention to detail, staff overload, rushed service, lack of communication, and limited documentation of before and after results. These weaknesses can negatively impact the overall customer experience and satisfaction.
Best TL Reviews
Pam and staff are amazing. They are professional. They move with a sense of urgency. Their prices are great. Pam does an amazing job on my eyebrows every time. I will not let anyone else touch my brows.
I have been getting my eyebrows threaded here for almost 4 years and I have NEVER had a bad service. I am so glad they were able to stay open in Tri County after the mall closed. The new bulding is very clean with plenty of space. I was welcomed as soon as I entered and had polite conversation throughout my service. I highly recommend!!!
She is amazing! I have received so many compliments on my eyebrows and I've never had a wait. I typically go after work from 5:30 - 6:30
I have nothing but great things to say about the services I have received here. I personally book with Pam :]
She was the 1st person to ever touch my eyebrows and 14 years later the only person I trust to bring out the beauty within every time ! She is very professional and knowledgeable in all of the services provided.
My advice to those that have never been here,
"Trust the process, it is totally worth it".
The ladies working here does a wonderful job at applying lashes. They last for a long time. Quick & professional :-) I recommend going to them for individual lashes. They charge $30
I love going to this place to get my eyebrows done ! And i love the price! Very nice
When I first started using their services about a year ago I always went to Pam who usually great and was able to give my sparse eyebrows sharp, precise contours with a nice arch..the most recent 3 times I’ve been disappointed especially the most recent visit which was absolutely horrible.My eyebrows were shortened past the starting point and the right eyebrow was shortened well past that point & was shaped very badly. I didn’t really see how horrible they looked until after I got home and I immediately cried. I just don’t understand what I did to deserve this type of service.
STAY AWAY FROM THEM ! There was a lady today on shift by herself packed with customers and I happened to come 30 to an hour before closing which I think made this lady think to work quick on human eyebrow hair . I understand having a job can be stressful but when someone is paying you and trusting you with eyebrows or facial services please take your time . Hair takes forever to grow back and thanks to god I know how to do makeup and even with makeup it still doesn’t cover the chuck of pieces that my hair is missing . Knowing makeup or not this still doesn’t give the right to completely thin out my eyebrows and make them look so uneven and cut a huge chuck of my eyebrow off . Out of all anger I wasn’t able to get the lady who did my eyebrows name After telling her about my problem the lady even said “ let me even them out for you “ after what she did and how thin they already are how could I trust that . She even said and claimed it was fault for the shaping of my eyebrow because one was longer then the other , but she completely gaved me a new look even without asking if she can lower the thickness of my eyebrows . I will insert before and after pictures. These are the only pictures I have of my before eyebrows but I can assure you they were so thick since I’m also Hispanic . She literally left my eyebrow as thin as a pencil led . ????
Eyebrowse Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 11:00 AM - 08:00 PM |
|---|---|
| Tuesday | 11:00 AM - 08:00 PM |
| Wednesday | 11:00 AM - 08:00 PM |
| Thursday | 11:00 AM - 08:00 PM |
| Friday | 11:00 AM - 08:00 PM |
| Saturday | 11:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
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