Quick Facts About USA Nails
USA Nails Place, based on the comments provided, has both strengths and weaknesses.
Starting with the strengths, one customer had a positive experience with specific nail technicians, Dave and Amy. They mentioned that their nails turned out amazing, and the commenter even had previous knowledge of Dave's skills. This suggests that there are skilled and experienced nail technicians at USA Nails Place who can create quality results that customers love. Additionally, another customer mentioned that Lou, Annie, and Amy were all great and friendly, providing a positive, welcoming atmosphere for clients.
Another strength mentioned is that one commenter has been going to USA Nails Place for a year and loves the experience. They appreciate that the staff takes their time, suggesting that the nail technicians are thorough and focused on ensuring the best outcome for their clients. This aligns with the comments praising specific nail technicians for their meticulousness and attention to detail.
However, despite these strengths, there are also weaknesses that need to be addressed. One customer had a negative experience with an older woman who left dents in their nails and struggled with shaping and making it straight. This indicates that not all nail technicians at USA Nails Place may possess the same level of expertise and skill, leading to inconsistencies in the quality of services provided.
Another weakness mentioned is the long wait time and slow service. One customer mentioned that it took the nail technician a long time to perform the gel mani/pedi, even though they were using their own natural nails. In contrast, their friend had acrylic nails applied and finished 45 minutes before them. This suggests a lack of efficiency and timeliness in the service provided, potentially leading to customer dissatisfaction.
Furthermore, another customer mentioned that their nails were thinned out too much during the filing process, making them fragile and prone to chipping. This indicates a lack of attention to nail health and potential damage caused during the service.
Another weakness is the poor customer service and refusal to address issues. One customer mentioned that they spent $71 on nails that they didn't receive, as the polish had hair in it and was not properly cleaned. When they requested a refund, the salon refused to accommodate their request. This suggests a lack of professionalism and a disregard for customer satisfaction, leading to negative experiences.
Lastly, one customer mentioned that their polish started coming off within a week, suggesting issues with the durability of the products used or the application technique. This indicates a potential inconsistency in the quality of products and services provided.
In conclusion, USA Nails Place has strengths in terms of skilled nail technicians, friendly staff, and a thorough approach to their work. However, they also have weaknesses including inconsistencies in service quality, long wait times, potential damage to nails, and poor customer service. Addressing these weaknesses and maintaining their strengths will be key for the salon to improve and provide a consistently positive experience for their customers.
Best TL Reviews
Just went there today and I've known the owner since I was in school. Dave and Amy are the two who done and my nails and they turned out amazing. I've watched Dave do clients many times for my shadowing back when I was at Longs and he is the best ???? love my set!
On two separate visits I had the older woman do my nails and both times she has left dents in my nails even after I asked her to correct the paint job. She is also not very adept at making the correct shape and making it straight.
It’s hard to tell the shoddy gel manicure I received. After paying over $80 for gel mani/pedi and not given the color choice I requested, I cannot in good conscious recommend this nail salon. It took the nail tech forever to perform the work on my hands and feet. I use my own natural nails which should have been much faster. My friend started having her procedures at the same time and she had acrylic nails applied and was finished 45 minutes before I was finished. The nail tech that worked with me was a very nice older gentleman but just didn’t provide a professional service. I won’t return to this nail clinic.
This is the best nail place in town. Lou, Annie, Amy, all of them are great and so friendly! I've been going here for a year or so and really love the experience. They take their time which I enjoy and always get it right :)
Thinned out nails (filed) WAY to much. Had gel polish put on and my nails now flex and chipped my nail (and just left the salon). Won’t be able to have a manicure for a while now because they are so thin and fragile.
Never had any issues with my nail techs. Had a gel polish bubble and went in and they fixed it with no issues. Really like Jenny. She is meticulous with my nails.
This was the worst experience I've ever had a USA Nails. I went in to get my birthday Nails done and mind you I spent $71 dollars on nails that I didn't even get. The polish had hair in it and it's all over my nails and he didn't care to remove it so I went in the next day and told him I don't think I should have paid that much and asked him to refund me some of my money back and was told no. They basically got me for my money and didn't care .
Got my nails done a week ago from here. Payed 53 dollars and and my polish is coming off, woke up 3 days after from getting them done and I noticed like a bubble. Then boom. Paints off.
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USA Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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Location
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