Quick Facts About Elegant Nails
Elegant Nails Place has received several positive comments, with customers praising the prompt service, friendly staff, and excellent nail jobs. These positive reviews highlight some of the strengths of the salon.
One customer mentions that there was no wait time, which is a definite advantage for customers who are looking for quick and efficient service. This indicates that Elegant Nails Place manages its appointments and scheduling well, ensuring that clients are serviced in a timely manner.
Another customer appreciates the kindness and humor of the nail technician who assisted them. Excellent customer service and a friendly atmosphere are essential strengths for any salon, as it creates a pleasant and enjoyable experience for clients.
The salon's ability to consistently deliver what the customers want is also mentioned in one review. This indicates that Elegant Nails Place's staff is skilled and attentive to customer preferences, ensuring that clients receive satisfactory results each time they visit.
Additionally, the fact that the salon has a loyal customer base, as evidenced by the recommendation from a sister who has been coming here for years, reveals the trust and satisfaction customers have in the salon's services. This demonstrates that Elegant Nails Place has built a positive reputation, which is a significant strength in attracting new clients.
Nevertheless, there are also several negative reviews that point out weaknesses or areas for improvement.
One customer describes their experience as "ruined nails" and mentions being dissatisfied with the service. This negative experience might indicate that the salon is understaffed, leading to rushed and potentially subpar services. Addressing staffing issues could help improve the overall quality of service.
Another review mentions a lack of proficiency in applying black nail polish, suggesting that the salon does not have the necessary skills and techniques for certain designs or colors. This indicates a weakness in the salon's ability to meet customer expectations for unique and intricate nail designs.
Additionally, a customer criticizes the salon for disorganization and messiness, suggesting that the physical space of Elegant Nails Place could use some upgrades. Maintaining a clean and organized space is crucial for creating a pleasant and hygienic environment for clients, and this weakness may contribute to a less than optimal experience for some customers.
Another customer reports dissatisfaction with the durability of their nails, as they needed a refill just a few days after getting a full set. This may indicate a weakness in the longevity and quality of the products used at Elegant Nails Place. Ensuring that the salon uses high-quality products and provides proper aftercare instructions can help address this issue.
Lastly, one review highlights a negative experience with customer service. The salon denied service and made customers wait for an extended period of time, which could indicate poor management of appointments and a lack of efficient communication with clients. Improving communication and appointment management can help prevent such negative experiences.
In conclusion, Elegant Nails Place has several strengths, including prompt service, friendly staff, and the ability to deliver what customers want. However, there are also weaknesses, such as potential understaffing, lack of proficiency in certain designs, disorganization, issues with product quality, and poor appointment management. Addressing these weaknesses can improve the overall customer experience and ensure that Elegant Nails Place continues to attract and satisfy its clientele.
Best TL Reviews
10/5 stars. I had no wait (although usually there is, but it is worth it), and he even let me get a glass of water beforehand. The man who helped me was very funny and kind, and did such a great job with my nails! I have been here 3 times, and every time I’ve gotten just what I wanted!! I’d highly suggest it!
Go some where else. Understaffed and ruined my nails. When in for a new set. Insisted on a refill. Horribly done. Dont come here. How do you eff up black nails.
My sister recommended this place, she has been coming here for years. I went to Lac, he did an awesome job! He took his time and made sure my nails looked great! He had no problem shaping them and never cut my cuticles! They look great and I am very happy. I will be going back. I will say it was a little disorganized and messy, they have a new addition to the shop and it could use some upgrades. But service was great!
I met the nicest nail tech ever, but wasn't happy with my nails. I got a full set and pedicure on a Wednesday, and by Monday they looked like I needed a fill. I left and spent 100 bucks, And instantly regreted it.
Really dissatisfied I’ve been here several times and have never had such a bad experience. The person who did my nails said they could do the design I wanted and when they “finished” I had not one drop of polish on my fingers the acrylic was bumpy and extremely thin. I told to just paint over the with a brown shade and he did a horrible job I had paint over my fingers and under the nail. Extremely dissatisfied.
I would leave zero stars if I could, but sadly I'll only could put one. They refused and denied service to my best pal and me. They made us wait over an hour, and after coming back, they marked us off the list.
Very nice nails. I have chosen to travel from espanola to get my nails done here. Prices are more reasonable and pleased with my results. My new go to place for nails. (Acrylic)
Lovely people! They do beautiful work????.. Had Pedicure and manicure, then gel nail polish with designs...love love love. .. I'll be back.... I'm back and still love this place. Only place I've found with out super long wait. It looks like they have a full staff here ????????????????????
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Elegant Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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Location
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