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Ocean Nail Spa

+1 208-552-9888
559 S Woodruff Ave, Idaho Falls, ID 83401 United States of America
Open Today: 10:00 AM - 08:00 PM

Quick Facts About Ocean Nail Spa

Ocean Nail Spa has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one customer mentioned that the salon takes their time with pedicures, indicating that they prioritize quality over efficiency. Additionally, the prices were described as great, suggesting that Ocean Nail Spa offers competitive rates for their services. Another positive aspect mentioned by a customer is the relaxing atmosphere inside the salon, which adds to the overall experience. Furthermore, the staff was praised for being accommodating and treating a large group of eight people in a satisfactory manner. This demonstrates their ability to handle a high volume of customers while still providing good service.
On the other hand, the comments also highlight several weaknesses of Ocean Nail Spa. Multiple customers complained about the poor quality of the services received. One individual mentioned having cheap acrylic applied to their nails that broke off within two days, resulting in a bumpy and uneven appearance. Another customer reported that their sister's nails were not properly filed and took two weeks to come off, indicating a lack of attention to detail and skill. Additionally, there were concerns raised about the safety of the materials used, as one customer pointed out that the glue under the nail did not dissolve with acetone, suggesting the use of potentially harmful substances.
Additionally, customer dissatisfaction was expressed in relation to the rushed and subpar pedicures provided. One customer shared their disappointment with a mother's day pedicure experience, stating that the nail technician rushed through the service and neglected important steps, such as removing polish from the skin. The short duration of the leg massage also left this customer feeling unsatisfied. Another long-time customer noted a decline in the quality of service during their most recent visit, including an extended waiting time and an uncomfortable foot manipulation during a pedicure.
Furthermore, a customer expressed frustration with the lack of transparency regarding the salon's limitations. They were disappointed when they were informed after the fact that the salon was unable to accommodate a simple design, despite showing a picture beforehand. This highlights a lack of clear communication and customer satisfaction.
In conclusion, Ocean Nail Spa has some strengths, such as a relaxing atmosphere, reasonable prices, and the ability to handle larger groups of customers. However, the salon also has weaknesses concerning poor quality services, rushed procedures, potential safety concerns, and lack of transparency. It is important for potential customers to consider these positives and negatives when deciding whether or not to visit Ocean Nail Spa.


Best TL Reviews

I have never had more cheap acrylic applied to my nails. They all broke off with in two days , mind you this has never happened to me . They were bumpy they were uneven and all around ugly . I’m super upset that this costed so much for such a horrible job . I will never go here again and I will stick to more reputable nail salons
My sister went here to get her nails done, they were uneven, not filed down at all, and two weeks later still not coming off. We tell her to soak them in acetone. The glue under the nail is the only thing that dissolved. So you guys might to be using something else. Something that isn’t safe for nails, clearly. Don’t go here.
Came in here on a Saturday thinking it would be packed! They are beyond amazing!! They take their time with the pedicures. Their prices are great. They offer water and candy. It’s so relaxing inside. I will be coming back! I will travel all the way from Alpine just to come here for my pedicures !!
I am normally not one to leave negative reviews for places but my service today warrants it. I came in with my mom for mother's day pedicures. They seemed kinda busy but we asked if they had time for 2 pedicures or if we should come back and they said they had time. We picked out our polish and sat in the pedicure chairs. We sat there for about 30 minutes without any water in the tubs. When we did get a nail tech over she did my entire pedicure while my mom sat there and worked on my mom directly after. This wouldn't be a big deal if the entire pedicure wasn't extremely rushed. The tech went through my pedicure so quickly that there was still polish all over my skin by my toes. My favorite part of pedicures is the massage and rubbing lotion on my calf only for 30 seconds each leg was their massage. No feet nor any pressure added. I am super disappointed in the service. It seemed like they valued quantity over quality. I would have gladly come back at a different time had I known the pedicure was going to be so rushed and done poorly.
I've been going here for 11+ years, but I'm seriously thinking of finding a new place to get my manicures.
This last visit, there was only one customer, getting a manicure, but it still took the lady 15 minutes to start giving me the pedicure.
She then tried repeatedly to manipulate my foot to unnatural and painful positions, that may be easier for her to work on my toenails, but absolutely not good for me.
And then, the pedicure itself was painful.
The leg massage, which is the little "treat" I get at the end, was fast and short, as if to just get away with doing something.
When they were closed for quite a few months, I actually looked for a different spa pedicure place, and 95% of them sucked.
I will have to go back to the one place I felt did a good job, and see if they will become my new to-go place!
We surprised them with 8 people coming in at 6pm for pedicures a nail dip and a manicure. They treated us so well and did not make us feel like we were too much. Amazibg people! Plz go see them, you’ll be happy you did.
I went in and showed a picture with a simple design. They told me yes and sat me down and did my nails, all white, then said they can't do a design at all. I asked for just some black lines to break up the white and they told me no, but still charged $45. If you can't do it, tell me that before I sit down to get my nails done. I'm so upset.
Wonderful services at good rates! Do not be in a hurry here. No appts means if there are a lot of customers staff will serve them as well, lengthening your services.

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Ocean Nail Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 09:00 AM - 08:00 PM
Sunday 10:00 AM - 08:00 PM

How to go there

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