Quick Facts About Bangs Salon
Strengths:
1. Expertise in styling natural hair: Many customers commend the salon for their ability to style and manage natural hair. Angie, in particular, receives praise for her skill in silk pressing hair and helping customers embrace their natural hair color and style.
2. Positive experience with Tracy Foster: Tracy Foster is highlighted as a stylist who provides excellent service and is knowledgeable about various hair needs. Customers appreciate her professionalism and pleasant demeanor.
3. Prompt and efficient service: Several customers mention being seen in a timely manner and receiving efficient service. Sonya, in particular, is commended for being punctual and providing a quick and satisfactory haircut and style.
4. Clean and safe environment: Multiple customers mention the cleanliness of the salon and feeling safe during their visit. The professionalism of the staff is also applauded.
5. Owner's responsiveness and willingness to answer questions: The owner, Edith, is commended for being accessible and helpful in addressing customer inquiries and concerns, as mentioned by a customer who was able to speak with her on the phone.
Weaknesses:
1. Long wait times: One customer expresses frustration with having to wait nearly three hours for their appointment. This indicates a potential issue with time management and appointment scheduling at the salon.
2. Inconsistent styling: A customer mentions not receiving the same styling treatment as other customers and being dissatisfied with the end result. The lack of proper styling, along with the usage of mousse that left their hair dry and gluey, is a weakness of the salon.
3. Pricing discrepancies: A customer expresses disappointment with the cost of their service, stating that they were charged significantly more than what they usually pay at their regular stylist. This indicates a potential issue with transparency and consistency in pricing.
4. Uneven haircut: Another customer mentions their dissatisfaction with the quality of their haircut, noting that their hair isn't evenly cut and the burn on one side is larger than the other. This suggests a lack of attention to detail and precision in the stylist's work.
5. Unprofessional booking experience: A customer shares their negative experience with booking a makeup appointment, stating that they never received any follow-up communication despite placing their booking a month in advance. This reflects poorly on the salon's professionalism and communication with clients.
In conclusion, while Bangs Salon has strengths such as expertise in styling natural hair, positive experiences with certain stylists, and a clean environment, there are weaknesses that need to be addressed. These include long wait times, inconsistent styling, pricing discrepancies, issues with haircuts, and unprofessional booking experiences. Addressing these weaknesses can improve the overall customer experience and reputation of the salon.
Best TL Reviews
I had a shampoo/conditioner and cut. Edith charged me 100.00. My appointment was at 5:30pm. I had to wait almost 3hrs. Edith never styled my hair like she do her other customers. Edith used mousse in my hair. When I got home to pick my hair it was dry and gluey. I had no curls . My hair looked like a nappy Afro.
Angie has does wonders with my hair!! I am embracing my gray and she has made it is easy to love the color and the style. My hair is natural and it has grown a lot since I started going. I get my hair silk pressed.
Iris Joy Hayes
This was my first experience with Bangs. I should have gone to my stylist in Solon, I was lazy and didn't want to drive to Solon. My daughter-n-Love and my sister get their hair styled with different stylist. They told me they spend no more than $65. with a tip. Edith was my stylist. My appointment was at 2pm. I have fine naturally curly hair. I received a cut, wash and conditioner (I thought the wash was part of the experience, it was not $50. for a wash) the total cost not including a tip was $118. No perm just a wash, conditioner and mouse of which she could have kept. My stylist only charges me no more than $35.-$50. with a tip. Never again. 1st two pics after I got home and saw what was done. Last two after "I" washed and styled with my naturally hair. My hair isn't evenly cut one side burn is much larger on the left than the right. Thank GOD my hair grows fast. I am not a happy camper. Never again.
Sonya gave me one of the best salon experiences I've ever had.
I was in the chair on time, hair cut and shampooed, educated on what products to use on my hair and out of the door within an hour!!
The drive was definitely worth the care I recieved.
I attempted to book a makeup appointment with a popular MUA.I had a wedding to attend and I wanted to look nice. I placed my booking a month in advance knowing that this time is a busy season with Proms and Graduations. I received an email May 3rd stating “We are reviewing your appointment request. Please look for a follow-up message soon. Thank you.” Never received a follow up message at all. Not an acceptance or a denial.I felt this was extremely unprofessional and I will not be recommending her or this salon again
I called today and I was able to speak with the owner Edith, who was more than willing to answer all my questions and I was able to get scheduled the same day. She was quick, and very efficient with my cut and style. I love my hair and I will definitely be going back!
Best Hair Salon in Northeast Ohio! I love my Stylist Tracy Foster! Always pleasant and professional and she knows how to best service all types of hair needs!
Sonya is great! Today was my 1st time coming to this salon and everyone was so kind and professional. The salon is very clean and Sonya was on time! I felt safe and I loved that Sonya answered all of my questions, she's also down to earth and funny. I met the owner as well and she's great too! I was nervous about Sonya giving me a trim because today was my first day with her BUT she made me feel very comfortable and my hair looks great. I am not exaggerating, Sonya is a great stylist. Support!
Bangs Salon Info
Amenities
Health & safety
-
Appointment required
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 06:00 PM |
| Friday | 08:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
| Sunday | 08:00 AM - 06:00 PM |
How to go there
Location
Places