Quick Facts About Urmi Threading Salon
Urmi Threading Salon has received mostly positive comments from customers, highlighting its strengths in terms of professional staff, excellent threading services, and accommodating location. However, there are also a few negative comments that mention weaknesses such as long wait times, unprofessional behavior, and poor customer service.
One major strength of Urmi Threading Salon, as mentioned by multiple customers, is the friendly and professional staff. Customers appreciate the warm and welcoming atmosphere created by the salon's employees. This is particularly important when undergoing beauty treatments as it helps to establish trust and makes the overall experience more enjoyable. A positive customer-staff relationship is key to building a loyal customer base and attracting new clients.
Another strength mentioned by customers is the salon's ability to provide excellent threading services. Several customers specifically mention how the staff was able to shape their eyebrows perfectly, leaving them feeling beautiful and satisfied with the results. The comments also highlight the staff's experience and skill in using threading techniques effectively. This expertise contributes to the salon's reputation as one of the best places for eyebrow threading in the whole of New Jersey.
The convenient location of Urmi Threading Salon is also seen as a strength. Customers appreciate that the salon is located near their homes, making it easily accessible and convenient for regular visits. This facilitates customer loyalty and encourages repeat business, as clients are more likely to choose a salon that is close by and saves them time and effort.
However, there are a few weaknesses that have been mentioned by customers which need to be addressed. One recurring complaint is the long wait times experienced at the salon. Customers have mentioned having to wait for up to 45 minutes due to understaffing. While the comment acknowledges the challenges faced by businesses in finding staff, it also suggests that the management could work on improving this aspect to ensure a smoother and more efficient customer experience.
Another weakness highlighted by a customer is the unprofessional behavior of the staff. The customer mentions being asked for a larger tip, despite already tipping the standard 20%. This behavior is seen as rude and unprofessional, potentially leaving a negative impression on customers. This is something that the management should address with their staff, as maintaining professionalism is crucial for the salon's reputation and customer satisfaction.
One negative comment also mentions an incident where a customer's treatment was interrupted and they were physically moved to make room for other customers. This is a major weakness, as it demonstrates a lack of consideration for the customer's comfort and safety. The customer was also blamed for the incident and charged full price, despite the need for additional treatment to wash out the tint. This raises concerns about the salon's customer service and how they handle complaints and issues that arise during treatments.
Overall, Urmi Threading Salon has strengths in terms of professional staff, excellent threading services, and a convenient location. However, there are weaknesses such as long wait times, unprofessional behavior, and poor customer service that need to be addressed. By addressing these weaknesses and consistently delivering high-quality services, the salon can continue to attract and retain customers and build a strong reputation in the beauty industry.
Best TL Reviews
I had an incredible experience at Urmi Threading, the staff were friendly, professional, and most importantly, they did an amazing job threading my eyebrows. They were able to shape them perfectly and left me feeling beautiful. I highly recommend this salon for their beauty services.
The best eyebrows place in the whole NJ.
I have naturally different eyebrows and I have tried all the most reviewed places in NJ. Nothing beats this place. The ladies do a great job. They know the perfect way to use the thread and so much experience, you can never go wrong doing your eyebrows at this place. My go to place every two weeks, and my eyebrows are always on fleek ❤️ thank you so much for adding to my beauty.
First off a 45 minute wait because they’re understaffed. Fine, I get it. It’s hard these days. But Begging for more of a tip when you already tipped the standard 20%? Just plain rude and unprofessional when already charging $16 for eyebrows and upper lips.
Gonna keep this place as my plan B. Perfect eyebrows in Totowa is the way to go. Sadly theyre closed on mondays, but def worth the drive over to totowa
I will be going back over and over. The lady was super gentle while threading my eye brows. They offer so many different service.
My go-to eyebrow threading place now! Both the ladies did an amazing job. I’m also happy it is right around my house.
Thanks both!
I live locally in Wayne and love finding gems in town. This one is definitely a gem. Great service. Friendly ladies. Perfect eyebrows. I also did tinting and my brows look fabulous. Highly recommend!
I got both my eyebrows and eyelashes tinted. When they were done applying the tint I was physically moved out of my chair to make room for other customers. I was so confused about what was going on that I opened my eyes and they started burning. Instead of apologizing, I was blamed for opening my eyes while I was being moved and charged full price even though they needed to be washed out. I do not recommend this place, it is very rude to move a customer that is not finished with their service.
Great work and costumer service clean place easy parking spots fair price
Urmi Threading Salon Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
Amenities
-
Gender-neutral restroom
-
Restroom
Payments
-
Debit cards
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places