Quick Facts About Kent's Hair & Nails
Kent's Hair & Nails place has several strengths and weaknesses based on the comments provided.
One of the strengths mentioned is the friendly and welcoming staff. Customers have mentioned that they have been coming to Kent's regularly for years and appreciate the consistency and attention to detail. This creates a positive and comfortable atmosphere for customers, as they feel valued and well taken care of.
Another strength mentioned is the quality of the services provided. Many customers have praised the hairstylists for their skill and expertise. They appreciate the gentle and patient handling of their hair during the washing and cutting process. Customers have also mentioned enjoying the head massages and other additional services such as eyebrow waxing and beard shaving, which make them feel pampered and well-groomed.
The cleanliness of the salon is also seen as a strength. Customers have mentioned that the salon is clean and well-maintained, which contributes to a pleasant and hygienic experience.
In terms of weaknesses, one common complaint is the potential for long wait times. One customer mentioned waiting for over 15-20 minutes for their turn. This can be seen as a weakness as it indicates a possible lack of efficiency and time management.
Another weakness mentioned is a lack of communication and customer service. One customer shared a negative experience where they asked if there was a bathroom they could use while waiting, but the staff ignored them and did not provide any assistance. This type of behavior can leave a negative impression on customers and make them feel unwelcome.
A minor weakness mentioned is a discrepancy between the desired haircut and the actual result. One customer wanted a long short bob but ended up with a layered bob instead. It is important for the stylists to accurately understand and execute the customer's desired hairstyle to ensure customer satisfaction.
Overall, the strengths of Kent's Hair & Nails place include a friendly staff, attention to detail, high-quality services, and a clean salon. However, areas for improvement include addressing long wait times, improving communication and customer service, and ensuring accurate execution of desired hairstyles.
Best TL Reviews
đã đến đây trong nhiều năm. Lời phàn nàn duy nhất mà tôi từng có là làm thế nào mà các quý cô gội đầu mãi mãi, họ dễ bị phân tâm hoặc bị lạc trong cuộc trò chuyện. Tôi quên rằng bạn đang ở đó Tôi đã ở đó một vài lần đợi hơn 15-20 phút để họ hoàn thành lần nữa Tôi yêu nơi này Kent luôn là nơi tôi đến để cắt sạch
Great service, the lady who washed my hair was so gentle. She handled my long hair with a lot of patience and thoroughly massaged/ washed my scalp and hair multiple times. I’ve been to so many places and this was by far the most comfortable I’ve been with someone else handling my hair. Kent did my haircut and his hands are magic. So quick and precise. Reducing one star only because I wanted a long short bob and what I got is sort of layered bob. Price is fair. Nevertheless, I love the hairstyle and the look! I’ve received compliments too :)
Been coming to Kent's regularly for 5 years and the staff is very friendly and welcoming. Their attention to detail and consistency is hard to beat, and the head massages are great.
Every time I get a haircut anywhere else, I am always disappointed that it's not Kent's.
Clean salon and good services. I had a nice hair cut from Mr. Loc. Will come back.
They do a great job I feel like I get pampered every time I go for haircut,eyebrows waxed,beard shaved
I came to Kent's for a quick hair cut at 930 am today.
I walked in they were all pretty much cutting hair, so I decided to see if they have a bathroom I could use while I wait.rhey all just stared at ne like I was crazy, blantly ignored me. Not one of them sanswered me . Wow rude fuks. I'm sure they cut a descent haitcut however I'll never come here again. Rude as hell.
Been getting my haircut by Jack for over 15 years. Love this place and the staff. Always so welcoming to me and the hair wash, head/face massage, and straight razor shave prior to getting your hair cut is such a nice touch. Soothing and relaxing before going back to the chair to finish your cut. Once you go to these guys a few times, they remember your hairstyle and bam, in and out. I've changed my hairstyle many times and Jack always accommodates and can even go off pictures you show him.
I’ve been coming her for 10+ years for my haircuts. Kent’s Hair & Nails is a popular barbershop among the locals, but many don’t know that the owner Loc Kenneth (Kent) is really talented when it comes to cutting women’s hair. I typically ask for long layers, 3 inches off the length, and a U-shape in the back.
I walked out of the salon with freshly washed hair, a massaged scalp, cut + straightened hair for only $40 (including tip). They do take walk-ins but I usually try to call ahead. I couldn’t recommend this spot more.
Kent's Hair & Nails Info
Amenities
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Today
Opening Hours
Monday | 09:00 AM - 07:00 PM |
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Tuesday | 09:00 AM - 07:30 PM |
Wednesday | 09:00 AM - 07:30 PM |
Thursday | 09:00 AM - 07:30 PM |
Friday | 09:00 AM - 07:30 PM |
Saturday | 09:00 AM - 06:00 PM |
Sunday | Closed |
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