Quick Facts About His & Hers Salon
Strengths:
1. Good experiences with specific stylists: Despite some negative comments, there are positive reviews about specific stylists such as T, Darth Fader, and Britney. Customers mention that they received great haircuts and that these stylists worked well with their children, giving the salon a potential strength in having skilled and personable staff members.
2. Cleanliness and atmosphere: One customer mentioned that the shop was clean, indicating that the salon maintains a hygienic environment for its customers. This can be a significant strength, as cleanliness is an important factor for many when choosing a salon.
3. Ability to fix previous haircut mistakes: A customer mentioned that the salon was able to fix a bad haircut that their child had received at another salon. This demonstrates that the stylists at His & Hers Salon have the skills and expertise to correct mistakes made elsewhere, which could attract customers who have had negative experiences at other salons.
4. Versatility in hair types and styles: A comment mentioned that every barber in the salon can cut different types of styles and hair of all ethnic backgrounds. This indicates that the stylists have the proficiency to work with various hair types and can cater to a diverse customer base, which is a strength in terms of inclusivity and customer satisfaction.
Weaknesses:
1. Inconsistent quality: Several negative comments highlight issues with haircuts being uneven, not meeting expectations, or even resulting in cuts on the customer's head. This suggests a lack of consistency in the quality of services provided by the salon. Inconsistency can be a significant weakness as it leads to uncertainty among potential customers, who may question whether they will receive a satisfactory haircut.
2. Communication and time management: A few comments express frustration with stylists being rough, rushing through haircuts, or running behind schedule. These complaints suggest a weakness in communication and time management skills of the stylists. Not being able to effectively manage time or communicate delays can lead to customer dissatisfaction and a negative overall experience.
3. Overpricing: One customer mentioned that they paid $40 for a kids' cut, which they considered overpriced. Pricing can be subjective, but if multiple customers feel that the salon's services are too expensive, it could be a weakness that drives potential customers away.
4. Dirty environment: A customer mentioned that they found the salon to be a little dirty. An untidy environment can create a negative impression and discourage potential customers from returning or recommending the salon to others.
In conclusion, His & Hers Salon has strengths in terms of positive experiences with specific stylists, cleanliness, the ability to fix previous haircut mistakes, and versatility in working with different hair types. However, the salon faces weaknesses in inconsistent quality, communication and time management, overpricing, and a potentially dirty environment. Addressing these weaknesses would be crucial for the salon to improve customer satisfaction and attract more clientele.
Best TL Reviews
Place was awful. My son was with some guy who went by “T” and when he got home it was a horrid job. W prayed $40 for a KIDS cut. Not only was it overpriced, the taper we asked for goes in multiple directions and there was NOTHING taken off the top. The guy was being extremely rough and left cuts on my kids head. You are being payed to do your job so why do you make it so miserable for yourself? The design we asked for came out looking NOTHING like the picture. It was an awful job, would not be coming here again. Whatever you do, don’t go with “T” he had no patience and tried to rush the cut.
My kids both received great haircuts by T. He worked really well with my elementary age children. The shop was clean and T was ready for our appointment right as we arrived. It was a nice experience and we would return.
I was recommended by a friend to come see “Darth Fader” and booked an appt for 5:45 tonight on Booksy. I drove 45 min to come get a cut and waited until 6:10 and he was still cutting another guys hair and didn’t come out to say anything to me. Would’ve said something but felt it was sign to not go here!
Britney was very kind and attentive, I came in without an appointment and I got a haircut, but unfortunately my hair was uneven almost and inch of difference, I realized when I straighten it and did not look well.
Rory, does an excellent job. The entire staff does very well. Every barber in there can cut all different types of styles and hair of all ethnic back graounds
Truly wonderful service and haircut. After such a horrific experience and truly awful owners at jack n jill salon in glendale, His & Hers salon in Aurora was such a breath of fresh air, they were able to fix the disater of a haircut my 7 year old recieved from jack n jill. His hair is absolutely perfect now and he is already showing it off instead of hiding it. I just in awe of how wonderful this salon is. I hope everyone visits this salon.
Britney was GREAT! The place was a little dirty in my opinion other wise it would be 5 stars! Thanks beautiful Britney! I look forward to seeing you again soon! Dayna loves the bangs but is still learning how to manage the shorter length and layers.
Stay away . Horrible skills and bad customer service.
My son got a hair cut ( more like a hack job) he asked for more length to be cut off. The response was "I don't have time bro". Never Again.
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His & Hers Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 06:00 AM - 06:00 PM |
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| Tuesday | 06:00 AM - 06:00 PM |
| Wednesday | 06:00 AM - 06:00 PM |
| Thursday | 06:00 AM - 06:00 PM |
| Friday | 06:00 AM - 06:00 PM |
| Saturday | 06:00 AM - 06:00 PM |
| Sunday | 06:00 AM - 06:00 PM |
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