Quick Facts About Deluxe Nails
Deluxe Nails Place appears to have both strengths and weaknesses based on the comments provided.
One of the strengths mentioned by multiple customers is the skill and expertise of the nail technicians. Several commenters specifically mention Anthony as being exceptionally talented and delivering great results consistently. They appreciate his attention to detail, ability to listen to their preferences, and the overall quality of the work. The positive experiences with the nail technicians indicate that they possess the necessary skills and knowledge to provide satisfactory nail services.
Another strength of Deluxe Nails Place is the ability to perform certain services, such as acrylic sets and French gel manicures, to a high standard. Customers who were looking for specific types of manicures or desired certain shapes of nails found this salon to be the best option available. This suggests that Deluxe Nails Place has expertise and specialization in certain areas, allowing them to cater to specific customer preferences.
Furthermore, the fact that some customers have been going to this salon for a few years demonstrates a level of customer loyalty. Despite some negative experiences, they have chosen to continue patronizing Deluxe Nails Place, which suggests that there are aspects of the salon that keep customers coming back. This loyalty could potentially be attributed to positive past experiences or other strengths not mentioned in the comments.
However, Deluxe Nails Place also has several weaknesses that are highlighted by the comments. One recurring issue is the lack of punctuality when it comes to appointments. Multiple customers express frustration at waiting for at least 30 minutes or longer past their appointment time. This demonstrates a lack of respect for customers' time and suggests a need for improvement in time management and appointment scheduling.
Another weakness mentioned is the inconsistency in service quality. While some customers have had great experiences, others mention that it can be hit or miss when walking into the salon. This inconsistency raises concerns about the overall reliability and consistency of the salon's services.
Additionally, there are a couple of comments that mention feeling rushed during their appointments. This suggests that the salon may prioritize speed over taking the time to provide a thorough and relaxing experience for their customers. This weakness could potentially impact the overall customer satisfaction and may need to be addressed to ensure a positive experience for all.
Furthermore, there are comments about the lack of communication and customer management by the salon. One customer recounts being forgotten after being asked to move to a different area, while another mentions the lack of information about wait times. These weaknesses indicate the need for better customer service and communication practices within the salon.
In summary, Deluxe Nails Place has strengths in terms of skilled nail technicians who can deliver great results and specialization in certain types of manicures. The loyalty of some long-term customers also suggests positive aspects of the salon. However, weaknesses include issues with punctuality, inconsistency in service quality, rushed appointments, and poor communication and customer management. Addressing these weaknesses could lead to an overall improvement in the customer experience at Deluxe Nails Place.
Best TL Reviews
I went in today for a pedicure and a new set. The nail tech who did my pedicure listened to me and what I wanted and did a great job. Also the nail tech who did my new acrylic set was awesome too. I should have gotten her name. She removed a very bad dip powder set I had on from another place in town. The new set is amazing and my expectations were definitely met and exceeded. I will be back!
Leave your kid at home. This is for us to get away from them!! I love this place and Danny Diane and Anthony are all great.
I’ve had bad experiences with other nail techs but Anthony does a GREAT job each and every time. He pays attention to detail and takes his time to ensure I walk away happy.
It is hit and miss when you walk in here. I have been several times it is usually busy and occasionally I sit right down at a chair. I am usually happy with the work. Having said that managing the customer is the failure. I cam in sat down in the waiting chairs wanting a basic manicure, only be to asked to sit at a desk and forgotten. I saw they were busy. You could have at least told me how long. Instead you moved me so it did not appear to backed up and forgot me. The time could have been used to have soaked my hands. After 15 + minutes I got up and left with no one asking or saying anything to me.
Anthony is THE BEST! I just had the best French gel manicure and I wish I had tipped him more ????
Altough I agree with the last reviewer that you typically have to wait when you have an appointment, making it silly to make one. BUT, the quality of their work is worth it. I have tried several salons since moving to New Mexico and Tina was the only one who has been able to do what I asked. If you want "Dip" nails and a certain shape, this is the place to go. Just expect to wait.
Note that I am not thrilled with the selection of colors for Dip, but have not found a salon in this state that has tge selection that I am used to and can provide a great result like this salon.
I’ve been going to this nail salon for a few years now but anytime I’ve ever made an appointment, they can never seem to be on time. I’ve made three separate appointments within the last few months and every time, they’ve been at least 30 minutes or longer in keeping me wait. Two of those times was really frustrating because I had appointments after. It’s partially on me for continuing to give this nail salon chance after chance, it’s just super convenient from where I live however I will not be going back to this place of business. Please do not allow the option of making appointments if you cannot stick to the dedicated time slot and respect your customers time and money.
Was my first time trying this place. Happy with my nails.
Only detail, I felt like they were rushing... other than that, satisfied
Deluxe Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Crowd
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LGBTQ+ friendly
Payments
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Debit cards
Today
Opening Hours
| Monday | 09:30 AM - 06:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:30 AM - 06:00 PM |
| Thursday | 09:30 AM - 06:00 PM |
| Friday | 09:30 AM - 06:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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