Quick Facts About Prestige Nails & Spa
Prestige Nails & Spa has received a mix of positive and negative comments, which offer insights into the strengths and weaknesses of the place. In order to analyze these comments, let's break them down into different categories.
1. Customer Service:
One consistent strength mentioned by multiple customers is the warm and friendly nature of the staff. They appreciate the welcoming and friendly environment created by the salon. It is also worth noting that the employees take their time and ensure that the customers are happy with their nails. This personalized and attentive service is seen as a positive aspect of Prestige Nails & Spa.
2. Nail Technicians and Quality of Service:
The comments regarding the quality of service provided by the nail technicians are mixed. Some customers have had positive experiences with nail technicians like John, Eliana, and Jessie, who were praised for their skill and precision. They were able to replicate desired nail art and left the customers satisfied with their nails. This indicates that there are capable and talented nail technicians at Prestige Nails & Spa.
However, there have been negative comments about certain nail technicians too. Some customers had experiences where the technicians seemed distracted, particularly with their phones during appointments. This may indicate a lack of attention to detail and professionalism. Additionally, one customer mentioned that the dip powder application was rough towards the cuticles, unlike what they were accustomed to in a real manicure. Another customer noticed that the calluses on their feet were not properly taken care of during the pedicure. These comments suggest inconsistent quality of service and attention to detail.
3. Cleanliness and Sanitation:
Several customers positively commented on the cleanliness of the salon. They highlighted the importance placed on maintaining a clean environment. This shows that Prestige Nails & Spa prioritizes hygiene and cleanliness, which is a strength.
However, there is also a negative comment regarding the lack of a sanitary kit being opened in front of a customer, raising concerns about proper sanitation practices. This suggests that there may be inconsistencies in the sanitization protocols followed by the salon.
4. Limited Selection and Pricing:
One customer mentioned the limited selection of dip and gel polish at the salon. This could be seen as a weakness since customers may prefer a wider range of options to choose from.
Another customer mentioned the price of the service, stating that a pedicure/manicure cost $87 plus $20 tip. They also mentioned that there was an additional cost for entertainment. This might be seen as a weakness, as some customers may find the pricing to be on the higher side.
5. Owner's Behavior:
One customer expressed disgust with the behavior of an employee, possibly the owner. They observed that the individual coughed and sneezed without covering their mouth or nose. The customer found this unsanitary and felt that the employee did not take proper precautions during a time when personal hygiene is critical. This behavior could potentially negatively impact the reputation of Prestige Nails & Spa.
In conclusion, Prestige Nails & Spa has strengths in terms of their warm and friendly customer service, the skill of certain nail technicians, and the cleanliness of the salon. However, there are also weaknesses in terms of inconsistencies in service quality, distracted nail technicians, limited selection, pricing, and concerns about proper sanitization practices. It is important for the salon to address the weaknesses mentioned by customers in order to improve their overall customer experience.
Best TL Reviews
Everyone at this salon was very warm and friendly. John did a great job of replicating the nail art I requested. He took his time and was very careful to make me happy with my nails. Thank you!!
Update - went back today for the gel pedicure i didn't have time for. I had a great service by Eliana. She also took her time and left my feet looking like new.
It was average. Nothing was out standing. I visit alot of salons in the area. I had an appointment. They started late and jumped me for another customer and it was close to forty five minutes after my appointment time.
I got a pedicure with gel polish and manicure with dip completed by Corey. His phone was very important to him and he spoke to his family in Vietnam during my appointment.
Unlike most salons, my fingernail polish dip is rough towards the cuticles. Kinda slapped on and filed down after. The red I picked was not available So I went for Neon Blue. There was no manicure just dipped my fingers in the powder.( Iam used to a real manicure, hand massage, then dip.)
Calluses were not shaved down on my heels and toe. Also I did not see a sanitary kit opened in front of me. One steam towel was used for both legs.
Like I mentioned there was Limited selection of dip and gel polish that match.
Pedicure/Manicure is $87. Plus $20. Tip. More for the entertainment.
Best part of this experience was the little girl who entertained me and herself. (Bring your daughter to work day.♡)
I’m kind of 50-50 about this place the good part about it is it’s a very pretty clean looking salon and the people that work there are extremely friendly I never have to wait too long. The girl who did my nails today I don’t know her name she did a pretty good job but the whole process was weird the water was so cold and I kept telling her to make it hotter but I don’t know if she didn’t understand me and one of the things that I love about getting a pedicure is the foot massage but had an ant landed on by foot would’ve been more pressure than she was putting on my feet. I couldn’t feel anything that she was doing at all I got to the point that my feet were hurting me because they were just sitting in that lukewarm water for too long I had to just take them out. Now the thing that I am probably the most disgusted about it is one of the employees I think he’s the owner. This is not the first time that I’ve witnessed this it happens every single time that I I go but today it was horrible I don’t know if it’s allergies or what’s going on with him but he coughs and sneezes and does not cover his mouth or his nose at all it is so disgusting and then he sits there coughing there’s absolutely no cleaning of his hands after he doesn’t sanitize them or wash his hands at all I could not take it me and another person that was getting our nails done and just looked at each other in disbelief it is so gross I will never go back there he needs to learn how to cover his nose or his mouth especially in todays world.
The best nail place I’ve ever been to! I moved to the area from miami and was searching high and low for my new goto nail place. This place is down the street from my house and thought I’d try them out. Wow am I happy to have found this place! The business has been around for nearly 15 years and is family run by the sweetest family. They take their time and make sure you are happy with your nails and have a good experience. Tammy is my goto and she is amazing, but honestly I’ve had my nails done with 4 different people and they’ve all been amazing. All photos attached were done here! Definitely recommend trying them out!
Jessie has been doing my nails for awhile and she is consistently amazing. She is very precise and takes her time. The entire staff is welcoming and friendly. The salon is very clean and are concerned about keeping it that way.????????
I really love the place, how they work and how they treat you.
I love my nails!! And you couldn’t get more friendly people. It’s family owned business so they take their work seriously. Professional job and great service.
Second time here first time was good second time was GREAT!!! Eliana did my gel mani n pedi and I have to say she did an amazing job! Super happy with my hands n feet :) Definitely my new "nail lady"
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Prestige Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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