Freddy's Salon

+1 586-275-0289

11307 15 Mile Rd, Sterling Heights, MI 48312 United States of America

Open Today: -

Quick Facts About Freddy's Salon

Strengths: 1. Freddy's exceptional skills and attention to detail are highly praised by customers. This indicates that he is a highly skilled and talented barber. 2. The cleanliness and appearance of the salon are consistently maintained, providing a welcoming and comfortable environment for customers. 3. Freddy is known for his efficiency and ability to complete a haircut in a short amount of time, which is a valuable trait for customers who are looking for a quick but high-quality service. 4. Freddy is described as honest and hardworking, which builds trust and loyalty among customers. This also contributes to the positive atmosphere and customer experience at the salon. 5. The salon has a good reputation and is highly recommended by multiple customers, showcasing the trust and satisfaction that customers have in Freddy's services. 6. The salon offers appointments, indicating a commitment to providing personalized service and giving customers the convenience of reserving a specific time slot.

Weaknesses: 1. Limited availability for appointments is a significant drawback for potential customers. A waiting period of three weeks might discourage potential clients from trying out the salon or seeking out other available options. 2. The lack of a warm greeting or friendly interaction when a potential customer walked in may create an unwelcoming atmosphere, making customers feel less valued and less likely to return. 3. The requirement to make appointments over the phone can be inconvenient for some customers who may prefer online booking or direct walk-ins. 4. The negative experience described by one customer regarding the lack of availability for appointments and the unhelpful communication may deter potential customers from giving the salon a try. 5. The salon's pricing policy is not mentioned in the comments, so it is unclear whether the salon offers competitive prices compared to other establishments in the area. This information would be valuable for customers considering the salon. 6. Additional feedback could provide insights into other potential weaknesses, such as the range of services offered, the skill level of other stylists, or the overall ambiance of the salon.

In conclusion, Freddy's Salon has notable strengths such as Freddy's exceptional skills, cleanliness of the salon, and efficiency in providing quality haircuts. However, the limited availability for appointments, lack of warm greetings, and potential communication issues are areas that should be addressed to improve customer experience and attract more clientele.

Best TL Reviews

Freddy is the best barber I’ve ever seen! He is so detailed and extremely skilled. The shop inside is always clean and looking good

For the first time in my life, I've finally found someone who cuts my hair right. After every haircut I'm always impressed with Freddy. Highly recommend him and his salon for all of your needs!

Freddy has been cutting my hair for almost 4 years now. I wouldn’t trust anyone else to do it, I have been to other supposed “great” barbers in the area and none of them could get it right. Plus they all take their sweet time unnecessarily while doing it. Freddy always gets the job done for me perfectly every single time, full service, in less than 20 minutes, sometimes even less than 15, and it’s always perfect. Very honest and hardworking guy and very cool to talk to. I recommend 100%

Freddy is by far true greatest barber I have ever had, he is accurate and takes his time with every customer. He has done such a good job I bring my cousin and my brother to get haircuts with me. He treats us like family and accommodates us. Very good place and the best bang for your buck.

I've been getting my haircut by Freddy for over a year now. Freddy is one of the most professional barbers I've been to. His cuts are always the way you want it. If you ever needed anything else, simply communicate it to him, and he'll get it done. He only does appointments, but the time you reserve is the time you'll be on the chair. Freddy is very timely mannered and really respects his client's time as well. I 100% recommend Freddy as your future barber.

I have been getting my haircuts at this Salon for past year and some time. Freddy is always happy and helpful. So easy to set up appointments. He's quick and the haircuts are the best I've ever hard. All that and it's done at a good price. I recommend this salon to everyone! I'd give 6/5 if I could!!!

Freddy has been cutting my hair for a little over four years now and there is a reason for that. He is the best. Over those years I have never had a problem. Haircuts are quick but excellent and appointment arrangement is very easy. If Freddy doesn’t already cut your hair, I suggest switching barbers for your next appointment.

I'm not sure what kind of barber he is; I guess I'll never find out. I live in the neighborhood and thought I should give this place a try. I walked in, and there was no greeting, hello, or anything. Here is this ponytail guy with a mask on saying an appointment only. I said ok, sorry about that, can I make an appointment?""" He said that I have to call, which is not sure why, I was inside the business. So I go to my car, the same guy picks up. I asked to make an appointment, and he replied he had an availability 3 weeks from that day. I laughed, thinking he was joking; he was not. It's a barber shop. You mean this guy is booked for 3 straight weeks. Yep, I'm not going there, and I won't recommend it to the people I know.